The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Ashley Furniture Homestore / protection plan

1 Montclair, CA, United States

A complaint will also be filed with GBS, the protection plan that Ashley furniture promotes.

Ashley pushed this protection plan when selling me my living room furniture. They stressed that if anything happens to the furniture we will fix it or replace it. What they failed to say that is once they replace your furniture, your replacment piece of furniture is no longer covered. If you want it covered you will have to buy a whole new plan. I bought a 5 year plan and in less than a year they replace my couch ( with a broken one that I didn't realize was broken until months later because we rarely use our living room) so I am no longer covered. The money that I paid for a 5 year plan is Ashley's or GBS's to keep and I'm out of luck.

G6
Aug 29, 2018

Post your comment