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argos/wharfedale LCD TV/DVD combi / wont exchange

airdrieScotland, Strathclyde, United Kingdom Review updated:
1
i purchased an lcd tv for my 6yr olds christmas on dec23rd but when i set it up on chritsmas eve i found the sound of poor quality also at 15" was quite small so i reserved a 22" which was more expensive which i tried to exchange on 26th boxing day but was tols as i had opened the bag with user manual and put batteries in remote this was now 2nd hand and there was no way they would exchange, i feel so frustrated by this and am now left with a tv which is not very good but cost £150 i will definately think again before i shop there again
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Ic
  20th of Jun, 2009
Agree Disagree 0 Votes
Argos are well within their right to not exchange/refund this item. There is no mechanical fault with the machine, thus no reason to warrant a refund/exchange on the item.

If the packaging is opened/damaged they cannot sell on the product, thus making a loss on profit simply because one person is not happy with the sound quality.

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