We have bought 2 American Standard toilet seats, in addition to the seat that was supposed to come with the toilet from American Standard, and have had very very bad experiences. No Parts, or not the right ones. I'm pulling my stock in American Standard as it seems to be a company who doesn't have it going on anymore. Not to mention the tank lid says made in China, American Standard. What a crook! Rename the company to China Standard, and while your at it? Go ahead and put lead based materials in your products. Ask Mattel - they will show you how.