American Standard’s earns a 1.7-star rating from 84 reviews, showing that the majority of homeowners are dissatisfied with fixtures and fittings.
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sink staining and chipping in 3 years
My American Standard Silhouette Double Bowl Kitchen Sink (undermount) is less than 4 years has two chips and the porcelain is badly stained. The 30 yr old sink I replaced was in better condition.
American Standard has offered a full refund of the sink but will provide nothing to have the defective one taken out and replaced. Since it is an undermount with a slab granite top I'm looking at $800-1000 to get it fixed.
Just thought I'd air my complaint so that others don't go and buy the sink and expect a quality product.
do not buy american standard sinks!
I purchased an American Standard Americast sink 95 days ago and last week the enamel started flaking off near the drain. I called them, sent pictures and receipts and they called back to tell me it was due to "wear". After 3 months? I don't think so. When I refused that, they said it was due to "impact". Nope, try again. You are completely out of luck...
Read full review of American Standard and 75 commentsno replacement, no refund!
American standard sinks, had to "special order" at home depot, waited a week, hired a contractor to install, new faucets etc., it seems my sink is level on the top but both drains keep excessive water that will not drain, the sink is ref # s0101, sku 375-498, duel level7179.803.045,/7179.803.045 silhouette, paid $352.50, for the sink alone. Will american standard replace my new sink ? Or refund my money ? Remember it is both drains that are not level, and will not drain the water. Please someone help me. Thank you, linda.
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American Standard phone numbers+1 (800) 442-1902+1 (800) 442-1902Click up if you have successfully reached American Standard by calling +1 (800) 442-1902 phone number 0 0 users reported that they have successfully reached American Standard by calling +1 (800) 442-1902 phone number Click down if you have unsuccessfully reached American Standard by calling +1 (800) 442-1902 phone number 0 0 users reported that they have UNsuccessfully reached American Standard by calling +1 (800) 442-1902 phone numberUnited States+1 (800) 387-0369+1 (800) 387-0369Click up if you have successfully reached American Standard by calling +1 (800) 387-0369 phone number 0 0 users reported that they have successfully reached American Standard by calling +1 (800) 387-0369 phone number Click down if you have unsuccessfully reached American Standard by calling +1 (800) 387-0369 phone number 0 0 users reported that they have UNsuccessfully reached American Standard by calling +1 (800) 387-0369 phone numberCanada (Outside GTA & Mississauga+1 (800) 839-1200+1 (800) 839-1200Click up if you have successfully reached American Standard by calling +1 (800) 839-1200 phone number 0 0 users reported that they have successfully reached American Standard by calling +1 (800) 839-1200 phone number Click down if you have unsuccessfully reached American Standard by calling +1 (800) 839-1200 phone number 0 0 users reported that they have UNsuccessfully reached American Standard by calling +1 (800) 839-1200 phone numberMexico+1 (905) 949-4800+1 (905) 949-4800Click up if you have successfully reached American Standard by calling +1 (905) 949-4800 phone number 0 0 users reported that they have successfully reached American Standard by calling +1 (905) 949-4800 phone number Click down if you have unsuccessfully reached American Standard by calling +1 (905) 949-4800 phone number 0 0 users reported that they have UNsuccessfully reached American Standard by calling +1 (905) 949-4800 phone numberCanada, Head Office+1 (905) 306-1093+1 (905) 306-1093Click up if you have successfully reached American Standard by calling +1 (905) 306-1093 phone number 0 0 users reported that they have successfully reached American Standard by calling +1 (905) 306-1093 phone number Click down if you have unsuccessfully reached American Standard by calling +1 (905) 306-1093 phone number 0 0 users reported that they have UNsuccessfully reached American Standard by calling +1 (905) 306-1093 phone numberGreater Toronto Area & Mississauga
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American Standard emailscc@lixil.com100%Confidence score: 100%Support
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American Standard address1 Centennial Avenue, Piscataway, New Jersey, 08855-6820, United States
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 14, 2025 - View all American Standard contacts
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American Standard Furnace MOD AUD080R936K5 installed by Amer. Dealer, and it is now 7-23-08 and we just had the third fan motor installed, under warranty, but motors during cooling season make loud noises like a washing machine that is out of balance, I dont know how long Amer. is going to replace motors, but I feel like we got an expensive lemon and I dont feel like we are going to get a long life out of this furnace. The furnace was installed on 7-21-06.
Birmingham, Ala.