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American Freight / poor quality furniture/limited warranties

1 Cincinnati, OH, United States

Two and a half years ago we purchased a sofa and love seat from American Freight
for the exorbitant sum of nearly $700. We were told it should easily last for 10
years or more. Hughes Furniture was the manufacturer. In two years time the springs
were falling out of the bottom of the couch and wooden slats were poking out the
back. After calling American Freight I was informed that Hughes only offers a 1-year
warranty on their furniture so basically I was out of luck. I can't imagine how
they get away with selling furniture that is such poor quality! We're practically
sitting on the floor and now have no money to replace something that we were
told would last decades.

How does American Freight stay in business by buying cheap furniture and then reselling it at outrageous costs???


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