American Freight

I purchased a dresser and mirror set from American Freight Furniture Store in Livonia MI on 8-20-10 and the GM Jeremiah told me that they had my set in Grand Rapids and that they were going to ship my order to me on Friday 8-27-10. On my delivery date I did not hear anything from the company and I called the office to see when my furniture will be delivered and Sales Guy Robert Thomas said that they never even sent in the order and they ordered a head board and dresser that was not my original order. They said that they had to re-order my purchase and it will take 3 weeks. Not only did they lie to me that they had it in stock for me to pay for the furniture they did not have any intentions on getting me my furniture on time... I was going to go to Value City because they had the same dresser set for $100 more. I waited two weeks I finally got my dresser and mirror but the delivery guy did not get to my house until 10:30 pm at night. I am a single parent that is dangerous. After the delivery guy came to the house I opened up the box and immediately noticed that there was a huge dent and crack on the front of the dresser. The delivery guy said that I would have to take that up with the manager and they will switch it out with no problems. The next day I requested to speak to the manager and he gave me the run around sent me back to the sales person and he said that it will take another two weeks to order my furniture. I was upset, I called to the store in Ann Arbor on 9-10-10 and they had the same dresser that the store clerk claimed that they did not have anywhere else. I told the sales guy that if I did not have my furniture by sat 9-11-10 I will cancel my order and get my money back. He promised me that it would be delivered on Saturday and I did not receive a call or my furniture I was highly upset. I went up there on Sunday 9-12-10 and they were closed they did not even call me to let me know the status of my furniture. After googling the company I have found a lot of websites saying that this company is a scam. I have damaged furniture that they delivered and they do not want to replace it or give me my money back.