amazon - poor customer service
Order# [protected]
Hi,
I placed order for Atoz prime Graphite Crucible (2 items) on 23rd April 2018, which costs 4024 rupees, with the expected delivery date: 6th June 2018. Not delivered. When I tried contacting customer service my number was blocked which is very rude from a company like Amazon. And to my shock I received a text message on my iphone from Amazon on 8th June 2018 saying that the refund is initiated.
After waiting for one and a half month long for the product and bearing business losses, you did not deliver the product, and without any specific reason directly initiated refund.
This is unacceptable. Being your regular customer, never expected this ill treatment from Amazon. Will make sure this issue goes to consumer court. And going forward will never buy any product from Amazon.
Please look into it.
Regards - Hasan
M: +[protected]
I ordered kimbo coffee ese espresso pods (espresso napoletano, 100 pods) for $47.99
I ordered the Kimbo Coffee ESE Espresso Pods (Espresso Napoletano, 100 Pods) from Amazon.com, for $47.00. I was charged $8.13 for Shipping & Handling, total cost $56.12, sold by: Piazza Mercanti. Amazon.com order #: 114-3495711-9233065. I purchased other items from Amazon.com with free shipping.
My Daughter purchased the same Kimbo espresso coffee pods (200 Pods) from Esspressozone.com for $57.99 and free shipping. I purchase from Amazon.com because you provide the best products, free shipping and at the best market price.
I am disappointed with the double price and shipping price of my order.
Please respond.
Respectfully,
Rita Orsino
663 Minutemen Road
Virginia Beach, Virginia 23462
Email: [protected]@msn.com
Home phone: [protected]
Please Respond to my posted complaint. 6/21/2018 @11:15 EST
Respectfully,
Rita Orsino
Email: ritarita4@msn.com
Home Prone: [protected]
amazon logistics
Let me just say, I have not been happy with my deliveries with this shipping company. I wish they'd go back to using Fed Ex or UPS. Last month, I placed an order for a six pack of dish soap and it was like people had thrown the containers in the box. They were all jumbled together and some of the tops had unscrewed which caused the product to leak inside. In the same package (one larger box with two products inside), there was my order of laundry detergent which had also come unscrewed and had leaked.
I knew something was wrong when I picked the box up off my back porch and noticed the stain on the outer box. Other companies I order from separate products into bags, tape down the lids likely to come undone in shipping, and then seal the bags. Why can't Amazon do that?
But I am getting away from my complaint. Today I had *another* missed delivery attempt. Supposedly my profile is supposed to have "leave on rear porch" as it is enclosed yet every three out of five deliveries (and I am approximating), the delivery people don't read or even care that I have this note on my address. I am getting so tired of this. You can't even see what delivery option you're getting until it has shipped and by then it's too late to change it. What sort of company does not allow you a choice of shipping options? Yes I know there is the "shipping speed" but that term is ambiguous. It doesn't tell you HOW the item is being shipped, just how fast it can be shipped and how much it will cost you.
I'm really getting tired of this. I have instructions for my deliveries and it is not my fault people choose not to read them. I have slowly been moving away from this company for various reasons but I guess I need to pick up the pace.
intex pool pump
To whom it may concern
My name is Luke Rewega and I live in Hong Kong, I have used Intex before for their inflatable pools and they used to come with the larger size filter pump included in the kit.
Having bought a 10ft pool the other day, the kit now has the smaller size filter pump (Pump A)
https://www.amazon.com/Intex-Krystal-Cartridge-Filter-110-120V/dp/B00PHWUK2O?SubscriptionId=AKIAIKOHFALUJCKC3KXQ&camp=2025&creative=165953&creativeASIN=B00PHWUK2O&linkCode=xm2&tag=bestprice_us_yahoo_desktop-20&m=A1DXN92KCKEQV4
which does not have the capacity to filter the 10ft pool causing it to turn green even with proper chlorination.
My only guess is that your company has chosen to cost cut and down size the pump.
To buy the replacement pump (Pump B) which is larger and capable of doing the job correctly it will cost me an additional $100 USD, when the Pool itself was $200 USD.
https://www.amazon.com/Intex-Krystal-Cartridge-Filter-110-120V/dp/B005QIYK66?SubscriptionId=AKIAIKOHFALUJCKC3KXQ&camp=2025&creative=165953&creativeASIN=B005QIYK66&linkCode=xm2&tag=bestprice_us_yahoo_desktop-20&m=A2LLS7SYKCBWI8
Can you please give me a good explanation as to why a 10ft pool is sold with the inappropriate sized pump to keep the pool kid friendly and clean.
Kind Regards
Luke Rewega
Hong Kong
[protected]@yahoo.com.au
+[protected]
received damaged item.
My name is tony bobet I resided at 1710 seward avenue, bronx, new york city 10473, apt#5-g, I am filing an complaint to amazon.com/seller. the seller name is frank and betty, address is quorum security international, 11905 rushworth terrace, germantown, maryland, 20874. and, I received other confirmation from amazon.com of this item. I order never say never - brandy. the order#113-[protected]-9382601. for $4.99. an guarantee claim.
iphone
Sir I purchase an iPhone with credit card bearing with no [protected] and in the name of kmariamma but due to some economical reasons I cancel the phone and intimate to Amazon and received cancelled information from Amazon and refund the amount with transaction I'd [protected] bot till to date the amount is not added to my credit card hence I request you kindly verify and justify me
no delivery to your front door!!!
Do not use amazon for anything! Ever!
For some reason, amazons so-called "delivery drivers" refuse to deliver packages to the addresses on the packages! I live in an area where there are a lot of elderly people who order medical supplies and drugs to be shipped to their doorstep, and they are not! Even I have packages that have been shipped via amazon dumped on somebody elses doorstep!
The addresses are clearly marked and labeled on the package, yet these lazy, brain dead, worthless fuktards can't even get a package to the front door of the address where it's supposed to go!
Packages for this area have been found dumped behind bushes, dumped on the doorstep of vacant residences, dumped on the sidewalk, and there have been several people claim to have witnessed amazon "delivery drivers" dumping packages in nearby garbage cans and dumpsters!
I, myself, have seen a delivery drivers pull up to an outside garbage can and dump a load of small packages in it!
This is a vile, corrupt, and diseased company! Don't do business with them!
They cost the consumer industry billions of dollars a year in "lost" packages, merchants having to dish out millions a year in refunds because customers didn't get what they ordered, and billions of dollars a year in wasted resources, wasted products, wasted fuel, and wasted consumer time and effort in buying online!
Not to mention the billions of dollars a year, wasted on paying these pieces of human garbage to deliver your package that never gets to its destination!
Never use amazon!
And always, always ask any company you are purchasing from who they use as a delivery carrier! If they say ups or amazon, then don't order from them!
employment
This company treats people like in the third world country. They know they are big and knows nobody will complain against them. The management and also the upper management do not even go to work. They just do everything by remote control and do not even see the problems especially the hr department. They are high almighty. They think they can do anything and just issue points and they just issue this like peanuts. They do not work always on vacation especially in southern california. The person the is stephanie granger. She acts as god. Never gives any information. She has this remote email response only. She does not think.
They are like robots there. No heart as the tin man. They do things just by looking at the computer. She does not do anything and always complaining she is over work.
I work with her that's why i know
stop buying from these companies and purchase elsewhere!
the book you are selling a gathering of evil by valle also known as the cop cannible.
Did you even look at the content of his books. They are about raping, killing and eating women.
I'm going to expose this and how you promote this disgusting person.
Do you think this guy should have these disgusting books on your website? He was arrested then let go because he actually didn't have a plan to murder women. He did go on the web and seek out people who like to fantasize about Killing, Raping, and Eating women. But supposedly in this country that's not against the law.
require an exchange or refund for faulty item
I purchased the above mentioned player through [protected]@newfrog.com on the 06/01/18 for an amount of $73.99.
It was installed by a friend who has had experience with them before and he installed it exactly by the instructions that came with the player. It all worked very well when it was first installed, but for several weeks now it hasn't been working at all!
I have not received any response regarding the above complaint!
Can you please go to the transaction details page for our transaction and click Issue a Refund!
The Unique Transaction Number is: ID8E0161318N1483826
The Item Number is: [protected]
The Item is a 1DIN Stereo Car DVD Player Auto CD Player Bluetooth Hands Free FM Radio iPod 12V
It was purchased via paypal on the 06/01/18 for $73.99.
Can you please respond to this request as soon as you possibly can so we can get this refund underway!
Please contact us if you have any further questions. Ph: [protected]
Regards
Hilton and Rebecca Knight.
delivery
Package was "stealth dropped" on front porch, i.e. driver tiptoed up to front door, silently placed package on porch, and tiptoed away. Instructions to "PLEASE RING DOORBELL" were ignored. Since I enter and exit through attached garage, which has no line-of-sight to front porch, it could have sat there for days, or until it was stolen.
Amazon will permit customers to "de-prioritize" AMZL, but that does not mean that it will not be used for future deliveries. Amazon claims AMZL drivers are independent contractors, so they have no way to enforce their delivery rules ("If no one is at the address when delivery is attempted, we will leave the package in a secure location. If no secure location is available, or the delivery requires someone to be present, Amazon Logistics will leave a "We missed you" card."). My front porch is feet away from the street, so it is definitely NOT a "secure location".
Refund on cancelled order not received
Cancelled an eBay order made with Chinatera Limited (shoppingnewfrog) within minutes but no refund. Shoppingnewfrog then advised item sent out by mistake and to refuse item so it will be 'returned to sender' This was done and item was returned but no refund. This was a tracked item even with proof that item refused & returned. Shoppingnewfrog then advised a...
Read full complaint and 15 commentsalready used mobile [second hand] sell with new packages
I have purchased a gionee a1 mobile, one tempered glass and onsite go extended warranty pack for one year from Amazon india website on 25/11/2017, due to battery charge complaint issue on 25/04/2018 I'm visited gionee service center cochin, kerala. while visiting services center, team confirmed its a battery issue. For reorder a battery that service center team enter my imei on there system its showing already active my gionee device on 11/06/2017.your warranty is already over 6 months, they can't replace the battery in warranty, So some one used second hand mobile Amazon send to me on 25/11/2017.while purchase this gionee A1 For best rating seller I have paid Rs. 1000 for extra from Amazon, now I'm cheated with Amazon. Already someone used mobile sending to me. So I will share whole details to social media. Please investigate this matter and please take a action against this cheating
prime membership
ATTENTION: Customer Service
There was recently a charge April 4, 2018 on my BP Visa credit card for $12.99 from AmazonPrime Membership. I did not request, nor do I want this membership! Please remove this charge and credit my account immediately!
Thank you,
Cecelia Rutchasky
Purchase$12.99
Post Date04/04/2018
DescriptionAmazonPrime Membership amzn.com/prmeWA
Sent from my iPad
Amazon Prime came through and will be refunding my credit card. Thank you Amazon Prime!
men's watch
Hi my name is Quoc Nguyen and I've just recently got an email from you guys stating that Amazon has just recently and randomly picked me for survey reward and the prize I was going to get was a men's watch at the end when I complete the survey, which I did. I then proceed to complete the form and toward the end you guys ask for the shipping and handling fee which was around $6, I did exactly what you had to ask for and for completion you guys show me a date between April 12th through April 14th for the item delivery and guess what? All the way till now I haven't seen anything delivered, so I highly suggest that one of your worker help me on this. Here's my email [protected]@gmail.com and my 2nd prefered contact is my cell [protected] text only. I expect immediate answer for all of this mess!
membership
I checked my bank on 4/1/18 notice a charge of $14.06 from Amazon Prime for membership fee. I notified the bank of the fraudulent charge on my debt card. The bank immediately cut the card off and issued me a new card that would arrive in 5-7 business days. After the bank refunded my checking accounting, I notice a new charge of $14.12 to another card...
Read full complaint and 5 commentspayment revision needed
I have had enough of the payment revision needed [censor]. I may not allow Amazon to provide a payment revision because that is unacceptable. I may not allow Amazon to stick the "There was a problem. We encountered a error while processing your request. Blah blah blah" in my face anymore. Amazon, this is the final warning: get rid of the "payment revision needed" [censor] and get my order done correctly or I'll have to use a gift card to get rid of it.
amazon kindle
Actresses produced my hip hop series A Damsel In Distress after the e-books were published. They were produced into audio books. Sean Diddy Combs was added as a co-author. Amazon produced 17 episodes and only uploaded series 2 to Audible and left my name off of the audio book. Furthermore they didn't upload the other episodes. So where did they go? Sean Diddy Combs is unscrupulous as he stole $350, 000.00 from Random House in New York when they advanced him the money to have an editor from Rolling Stones magazine write his autobiography for him. He never took the time to write the book. Now someone on Twitter and Instagram using these IDs @Diddy101 @sSeanDiddyCombs @Sean_Diddy_ and other accounts claiming they are Diddy and asking me to open bank accounts for him. He provided this number [protected]. I believe this man is a criminal and involved in these accounts. I learned online that he and his associates deceived bridal companies and event promotions by never paying them.
audible books
I have never authorized nor requested audible books. How did this happen? I keep getting billed. I regret having bought a Kindle Fire from Amazon, if this is the result. Please credit my debit card and do no further billing. I also keep getting a monthly charge for amazon prime, which I did not request or authorize. The is all very confusing and deceptive. If dealing with amazon means dealing with all this, then I am considering cancelling with amazon entirely. Please give this complaint your attention.
sent me counterfeit b+w filters and didn't refund
In 6th March 2018 I purchased b+w 77mm XS-Pro Clear with Multi-Resistant Nano Coating (007m) and b+w 77mm XS-Pro htc Kaesemann Circular Polarizer with Multi-Resistant Nano Coating from amazon.com with 113-7251699-5733807 Order ID.. the authenticity qr codes are not verified when I scanned, the boxes were not sealed and opened. I got in touch with b+w services from schnider k. and they also didn't verify and told me that there are lots of fake products around. the description they gave me didn't match the products that I received from amazon.
the help desk of amazon didn't help me about it. I lost 183 usd plus my time, moreover they asked to to pay additional re-sending fees in order to return from Turkey to usa. I also added qr codes here. This experience is not the first, read the link below, it is already a known issue.
https://www.the-digital-picture.com/News/News-Post.Aspx?News=22622