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Amazon / third party crooks

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I unknowingly ordered a laptop from a Third Party. The item arrived in a used, open box, and the inner contents was missing a part. The dealer refused to reimburse me. Amazon then forced him to pay me, but he kept 30% for "restocking". There is no way that I can stop this payment, as I am with Amazon Prime. The only way is to go to Small Complaints Court.

Advice: do not buy from third parties, and don't use the Amazon Credit Card. Better, do not use Amazon at all.

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