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AliExpress.com / no refund for counterfeit items

1 United States Review updated:
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Seller sold me counterfeit items and I returned the items back to the seller. Aliexpress.com released the funds to the seller even though I opened a dispute. The website has no record of my dispute and the seller refuses to provide refund even though I followed all the steps for refund provided on the seller's page. Aliexpress.com does not have a record for my despute and they already released the funds to the seller and are no longer able to help me. I am out $695.00. I advise people to avoid Aliexpress.com altogether but especially avoid store number 502283 Mr. Factory Sales- Accessories Manufacturer hardworking20100303@gmail.com as that seller is a fraud.

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Comments

  • No
      5th of Mar, 2016
    +2 Votes

    creditcard chargeback. done deal

  • Ro
      7th of Apr, 2016
    0 Votes

    go to your bank and request refund

  • St
      3rd of Oct, 2018
    +1 Votes

    Never ever buy something from Aliexpress. I ordered three months ago a couple of led panels. Still waiting for them. I was never allowed to open a dispute. I was given wrong tracking number where it says the package is delivered. Well I learned my lesson the hard way. I will hardly get my money back.

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