AliExpress

This order was placed in september.
Your company has sent zero feed back, except to send me constant e. Mails., asking what else I would like to buy! Hah! Hah! Hah! What a god-damned joke! The order has not appeared yet, and I know, and you know it never will!
Stop sending me e. Mails, asking what I would like to buy, or I will make all my experience with you rip-off company public, worldwide!
I never want to hear from aliexpress aver again, and if I do, I shall do whatever it takes to embarrass your company world wide!

Do n o t send anmother single e. Mail to me... Ok... Like piss off!

Hi, I've been shopping on AliExpress from overseas a skin 21.08.2021 Turkey Customs tracking number sent with the order number on [protected] 24.08.2021 lp00463997594845 31.08.2021 no disclosure was made since to me since Istanbul is seen in both the phone and the customs directorate Directorate of Customs tracking number postal LP00463997594845 what, I asked myself go you can't know where this number is from trackin17 takipsiz they have been sent to follow them from the site should give you another number he said I did with LP00463997594845 is takipsiz there are no results I have been requesting a refund from aliexpress for 2 months they do not refund my money I gave 1, 167.00 pounds of money 210 pounds of si customs duty and sent without tracking please help them return my money

Not satisfied with product - Order # [protected].
The product you sent me (through "haby") came with a manual in Chinese (see attached). I DO NOT read Chinese. The buttons on the instrument are also in Chinese. haby suggests me to translate the manual. I cannot translate the manual that is in Chinese. Hence, I cannot use this instrument. I, therefore, ask for a refund. Thank you.

I have ordered a jewellery set and the ring from it was too big, I have requested an exchange however they asked me to send the items back for a refund.

I have followed the return rules, printed the label and dropped it at the parcel collection point.

However the courier has failed to scan the item and according to them the items got lost in transit, and therefore never reached the warehouse.

Parcel Point the shipping company has advised to get back in touch with Aliexpress regarding a refund. However they have refused providing it. Now I don't have a product and I don't have my money which is $100!

This is clearly not my fault and I am sure Aliexpress can claim this back from the courier unlike me.

Order number:8139442961221549view detail
Shop name:Maria E-Cigarette Store Store

2021-10-21 15:11

Delivering

[China]FeiJiJinGang

2021-10-21 15:11

Arrival at the Destination

2021-10-20 14:38

Delivering

[China]Airline in transit to next facility

2021-10-20 14:38

Flight Departure

2021-10-19 15:32

[China]FeiJiJinGang

2021-10-18 17:47

[China]Airline in transit to next facility

2021-10-16 11:29

[China]FeiJiJinGang

2021-10-15 16:48

[China]Airline in transit to next facility

2021-10-14 17:04

[China]Airline JieShou

2021-10-10 15:39

[Nanning, , China]YiJiaoChengYunShangYunShu

2021-10-09 16:50

Departure from Regional Sorting Center

2021-10-09 16:50

[Nanning, , China]Departed 【Nanning International mail processing center 】, Next stop 【Nanning International mail exchange 】

2021-10-09 16:22

[Nanning, , China]【Nanning International mail processing center 】 Departure from outward office of exchange

2021-10-09 16:22

Dispatched from Office of Exchange

2021-10-09 16:11

[Nanning, , China]Arrived 【Nanning International mail processing center 】

2021-10-09 16:11

Arrival at Regional Sorting Center

2021-10-09 16:10

[Nanning, , China]Departed 【Guangxi JiDiShiYeBuHua Dongying YeBu】, Next stop 【 Nanning, 】

2021-10-09 16:10

Depature from Local Sorting Center

2021-10-09 15:23

Package Received

2021-10-09 15:23

Havent received anything. I opened a dispute an Aliexpress canceled. Since Oct 21 it hasn't moved. It says reached destination. The thing is that it's in China and not Mexico. The seller says it's in transit to wait patiently. How am I going to wait patienly if I haven't gotten the order ?.

Seller hasnt done anything like contact the shipping Company. The seller chose thsat company. At least see why it's taking this long without movement ?

I have did a dispute on this order you people ask me to send the product back which I did I sent back to decals back to the owner steel today 11 3 21 telling me you still have not got it but what are the united states postal service said he did get it I just want my $5.06 back tracking number 9202090256754600955280 october 20, 2021, 1:21 pm
Delivered, left with individual
Berkeley heights, nj 07922
Your item was delivered to an individual at the address at 1:21 pm on october 20, 2021 in berkeley heights, nj 07922. Do not go too the motorcycle 88 store if you in need of merchandise he's a liar and a thief and you can not call aliexpress.com or e. Mail them at all phone service is out of order but I did fine one that work [protected]

Hello
We have not received our batteries, and when we filed a grievance, your company marked it as completed. This is not the case. So far the seller has not provided useable information as to where our product is for us, just under 400.00 U.S. is a LOT of money. We wish a refund otherwise we will not use Ali express again.

If you go to battery 18650 store, they have nothing for sale. We believe they are a sham company

On July 29, 2021, I ordered two items in the total amount of C$13.26 from this seller which did not arrive. When I went online to check on the status, there was information stating that the items were delivered and the order closed. I sent a message to the seller stating these were not delivered and received a response that the items were contained in a combined order and I was was advised to contact the logistics provider. Tracking shows this was China Post.

I did receive a combined order from China Post with a number of items but the the two items ordered from Shop0903 were not in the package. I contacted the seller again advising that these items were not in the combined package and since the items previously ordered are no longer available from their shop, I asked for a refund. I have requested a refund a number of times, but they keep suggesting I contact the logistics provider which I assume is China Post. Since I did receive a package through China Post, I fail to see how contacting them would help.

I would like to receive my refund. In past, when items have gone missing I had no problem obtaining a refund. Please advise what my next steps should be this issue is not getting resolved.

Details :
Shop0903 Store
Order ID [protected]
Product YP0010 Stamp (English)
Product YP0010 Dies

Hey i had a order number for a item i brought on aliexpress it had a date and now it says logistics delay i sick of this happening it has happened before owners should be more clear about if it still coming not thos stupid logistics saying inbound flight arrived out artuved nothing us happening it still in fluppen china [protected] thats my order they shpuld fix this stupid shipping problems

Re. Order number [protected]. I am having a lot of issues with seller and AliExpress. Tracking for this item shows delivered, but not to me, got delivered 300 miles away. Been chasing this for 5 weeks . Provided all evidence. Seller has 100s of buyers saying no delivery, fake tracker. All I asked was refund or send replacement. Wanted to see if quality matched eBay's . I have brought 40off eBay since this dispute. But principal states seller is a crook and AliExpress are backing him. Please help sort this.many thanks A. Lawley. Inc evidence pics

For 10 years that I have been buying from the aliexpress site, shippers have been sending my packages to my Post Office Box (in Cambodia) About 3+ months ago half of my packages were shipped by the corrupt Chinese company ZTO Express (Cambodia/Kampot, Cambodia.) In 3+ month employees of ZTO Express, Cambodia/Kampot, Cambodia stole 18 packages! I went to the ZTO office in Kampot, Cambodia and it was a mess. Packages scattered all over the floor. My address on my packages has always been my Post office Box in Kampot. The Post office in Kampot is about 2000meters from the ZTO office. All the ZTO employees had to do was phone or walk over to the Post Office and tell them they had packages for my Post Office Box. ZTO (Cambodia/kampot, Cambodia) employees were more interested in stealing the 18 packages than delivering them.

I agreed to buy a battery from a seller at $150. Paypay gave Ali $159 which has taxes for the state of PA. The seller instead of shipping this 22Kg(48.5 pounds) battery, he gets some junk like a pack of seeds or something and sends it to anyone in the USA. He gave me this same tracking number as if it were for the battery. When it finally reached "delivered" and I didn't get it, I complained to the seller, and he tells me to go to the post office and get it. I couldn't reason with this seller, so Ali's resolution team steps in. I showed them evidence that this seller would have had to pay $558+ to ship this battery and that is almost 4 times as much as I paid for the battery. I tried to get this resolution team to demand proof of purchase of the shipping for this battery and they just flat out ignore me and are demanding that I go to the post office and get documents that prove that they never had this battery. This is got to be the stupidest thing I've ever seen. The Post Office does not cater to scams. Now after trying to arbitrate this for many days, the tracking is showing delivered three times, all three days apart. This is because the junk he sent someone, is being given back to the postman for re-delivery. This resolution team refuses to consider that also. They also don't look at his feedback and see that his last 30 sales, he didn't ship anything and stole the money with the help of this resolution team. I added up, he has stolen $6048 on just one of his many accounts by using his tracking scam. There is corruption with this company, they are just criminals. This all appears to gone ballistic around the beginning of September 2021. I see this tracking scam on many other sellers feedback for high priced items mainly. I believe this company doesn't like their $2.8 Billion fine from Beijing and are retaliating against their customers. This company needs to be shut down, fined $ Billions more for the money they stole from good people. Employees in this resolution team, need to be doing prison time, because I believe they are part of the scamming using fake tracking. Americans are well aware of the "mystery seeds" and other junk coming from China having meaning, now we know the real reason behind it, "getting a tracking list that shows delivered" to be used on a product they don't even have to sell. The simple solution is "make the seller show proof he paid $558+ for this shipping and tracking", and they won't do it, because they know I'm right. Now look at all the others that lost money to this scam on just one of his accounts-- https://www.aliexpress.com/store/feedback-score/912168094.html?spm=a2g0o.detail.1000061.5.5a4f3c08kFBmrv

I purchased the Imortor 2.0 product from Jueshuai Escooter store. The product ID is [protected]. After four weeks of using this product the wheel bearing inside the wheel broke. I cannot use this product as the bike vibrates and shakes too much when I ride it. I have contacted the seller for over one month showing them videos of the faulty wheel. The product is under warranty for one year. The warranty says that the company will send replacement parts. Each day I ask if replacement parts can be sent to me. I get one word answers. The person responding says they will ask the engineer. The engineer never answers, so no progress has been made. I feel that they will never send any parts. This product cost a lot of money and I would like it to be fixed.

ORDER ID : [protected]
Amout : USD 169.20

Payment sucessfully credited.

I had ordered and shipping by own arrangement.Due to shipper can't carried the goods because of big things. Shipper quoted price wrongly and agreed to sell the item with price at USD90 only.

Things received in August. But refund keep chasing but no reply from the shipper. Pls Check it out sonnest possible.

I ordered this watch via Ali Express from a vendor called Poruis Featured Watches on 25/06/2021 for £20.26. It arrived some time later approximately mid July, but it was severely damaged and not fit for purpose. The back of the watch had become detached and also one of the hands on the watch dial had fallen off. I notified Ali Express who judged my compliant as valid, but I was unable to return the watch in the short timescale of 1 week. However I did return it on 19/07/2021 at my own cost (£5.70) to China j- receipt photo attached. I never received any refund whatsoever and after several futile attempts to contact the vendor, Poruis, who only offer an auto response robotic system that resolves nothing, I put in an appeal to Ali Express, attaching 3 photos of the damaged watch and a photo of my returns receipt. For some reason they judged that I had not returned the watch, so I am out of pocket not only for the appallingly faulty defective watch, but for the return postage. Frankly, Ali Express have no idea of the concept of customer service and attempting to gain the full refund to which I am entitled has become practically impossible. However, I am not prepared to give up on the matter, hence the reason for my complaint. Basically I feel I have been swindled and I should be fully reimbursed, because the faulty watch was totally unfit for purpose. Please see photos attached and please try to ensure that Ali Express face up to their responsibilities.
Thank you,
Stephen Horrocks

Hi team,

Your team has reached me stating they will provide me part time job. They told me to order for 10, 000 from my pocket and they will provide comission to me. Finally they have stolen my 43, 000 rupees of mine and they are very easy in saying that finish your task and withdraw your money. I don't understand what is that finish your task again you guys want money . How come you people don't have heart and steal others money . I don't steal I work each money to get my salary. Please give my money back.

The Item does not work. I forwarded a video of the item not working as requested. They said it was not received so I resent the email with pictures of the email details. It has been a long time with back and forth messaging and still no resolve. So I considered they give me run around, so opened dispute. But when I checked today the dispute states resolved. I have not heard any news from from AliExpress so how can it be resolved. I just want working item or money back. Order [protected] Seller Idea Life Store. Order time 2021.09.09 20.14

I have always used PayPal to make purchases on AliExpress. PayPal wasn't going through so I used my credit card, and made purchases from different sellers, small things ranging $1-$10USD. After a couple days, I started getting unauthorized charges on my card, about $30USD every day for 5 days. This is the only place I use my card. Please offer assistance, this is the first time I'm using my card here so this can't be a coincidence.

Dear Sir/ Madam,

I ordered three items from AliExpress from China to Nigeria(Lagos) which I tracked and confirmed that they arrived since two weeks ago, and up till now have not been delivered.
I made all efforts to know exactly in whose Company/Carriers office they are in Lagos, Nigeria without any luck.
Kindly assist with the Carrier contact details in Nigeria to enable me facilitate collection in person.
Find below my Order numbers and tracking numbers for your assistance.

ORDER ID: 3012831939167658, 3013088099207658, 3013067012277658

TRACKING NUMBERS:
NG001624719R, NG001705298O,
DHL 5282230733

Thanks for your anticipated resolution of this matter.

Sincerely,

Chief Abdul Lateef OLAYEMI
+[protected]

AliExpress is charging us sales tax even though we have our 501c3 charity bike shop listed with PayPal and have sent them their exemption form and a copy of our state (Florida) exemption certificate. There seem to be no way to effectively communicate with them as all their emails come from a 'no-reply" address and their "live chat" is anything but and totally useless.
This is in relation to order [protected]. The seller has been most cooperative and we have made multiple purchases from them with excellent service.
It appears that AliExpress adds sales tax when we go to place and pay for the order. We pay for it with our PayPal account associated with our Bike Shop. Their invoice to PayPal does not itemize the sales tax so PayPal has no way to know that it was rolled into the price of the item.

We are looking for a refund of the sales tax paid on this order in the amount of $11.84 and to have this account (Member ID: us2522679064lkyae) listed as Sales Tax exempt for all future orders. We can be reached at our verified email address of [protected]@gmail.com, additional contact information is on our attached business card.
Attacments
Copy of PayPal transaction
Ali Express Invoice
Sales Tax Exemption Certificate (Florida)
IRS Letter of 501c3 approval
Ali Express Statement of Buyer on Sales Tax Exempt Purchase form
Our Business card