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AngelFlorist Customer Service Phone, Email, Contacts

AngelFlorist
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www.angelflorist.com
www.angelflorist.com

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3.7 3 Reviews

AngelFlorist Complaints Summary

2 Resolved
1 Unresolved
Our verdict: With a good resolution rate, AngelFlorist generally handles customer issues well. However, it’s important to be proactive. Familiarize yourself with their processes and services. Reading through various customer experiences will provide valuable insights into how they handle complex issues.
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AngelFlorist reviews & complaints 3

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Newest AngelFlorist reviews & complaints

ComplaintsBoard
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9:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

AngelFlorist Payment confirmed without delivery on valentine's day (12/04/2017)

To my surprised, I'm not the only one to log a complaint against this company named Angel Florists (Singapore).

I had made a online purchase for Valentine's Flowers on the 12/04/2017 morning from the mentioned company website. Had made the online purchased in the morning about 9 plus, and only received the sms confirmation about 1 plus in the afternoon.

To make sure that the company actually received my order, i tried calling company. After tried calling from 12/04 to 13/04 over 60 over times, there was no one picking up the call at all!

I'm really getting pissed off even though i'm not a hot tempered person.

If Angel Florists is not able to take in so many orders, they should have put in the cut off date for the ordering. Answering/picking up customer call is only a basis thing to do!

In the end, 12/04/2017 had became a unhappy occasion for both my wife and me.

I really hope CASE will seriously look into this company business profile and terminate their business license!

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ComplaintsBoard
K
2:49 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AngelFlorist Late Delivery

I ordered a bouquet from AngelFlorist for my wife's birthday. I requested for delivery to be done before 12 pm( as I wanted the flowers to be delivered before I had lunch with her).

In the end, the order was delayed due to the bad traffic conditions, and the order arrived at 3 pm eventually, which is after the initially scheduled time. That was so disappointing.

As stated on their website, they promised refund for non satisfactory orders. Thus, I made a call to them, and they promised a refund, plus a complimentary free bouquet for my next order.

Although I was initially quite disappointed at their service, but I later felt that Angel Florist was at least true to it's words, and I was pleased with the follow up.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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1:36 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

AngelFlorist - Fraud

This company is totally rubbish! I ordered their expensive flowers online to be delivered on Valentine's Day but they never delivered the flowers!!! They charged a premium for Valentine's Day and then disappeared! I called them at least 50 times today but nobody answered!! Get my money back! I will also contact The Straits Times. Be Aware!

Read full review of AngelFlorist and 45 comments

Is AngelFlorist legit?

Our verdict: AngelFlorist has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores AngelFlorist's position as a benchmark of trust and quality within its industry. Users and clients of AngelFlorist can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

AngelFlorist earns 100% level of Trustworthiness

Perfect Trust Endorsement: AngelFlorist achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for AngelFlorist. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

AngelFlorist has claimed the domain name for angelflorist.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Angelflorist.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Angelflorist.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Angelflorist.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Angelflorist.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from AngelFlorist.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from AngelFlorist, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • AngelFlorist protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to AngelFlorist has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • The registrar associated with AngelFlorist has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
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Contact AngelFlorist customer service

Phone number

+65 6908 1788

Website

www.angelflorist.com

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