TO WHOM IT MAY CONCERN:
Sub: Complain for Mobile No. 9932958492 (Wireless_Airtel Mega) for Internet Access.
I am using the above Airtel Mega mobile for Internet Access(GPRS) for last few months.
All the settings are available in my set and Configured Airtel GPRS Modem properly.
I recharged Rs.498/- on 07-09-2007.
But GPRS facility is unavailable from 20th September 07.
I complaint the problem to the customer care and request to activate gprs facility.
But still now, no action has been taken.
Airtel is the top most mobile provider in India, but such type of poor facility is not acceptable !!!!
Under the circumstances above, kindly enquire the above matter and solve my problem.
Kindly note that, Internet is very essential to me as my wife is ill and i have to consult with the doctors at Vellore, Tamilnadu.
With kind regards.
Mohan Lal Samanta,
Tamluk, Purba Medinipur, West Bengal-721636.