Salt’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of customers are dissatisfied with service.
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Terrible Experience with Salt: Unreliable Service and Terrible Customer Support
Salt is like the worst thing that ever happened to Switzerland. I swear, they're just out to scam people. I mean, seriously, we should all band together and sign a petition to shut them down. I couldn't even use their service for a whole month, and their customer service was just terrible. I had to waste so much of my precious time dealing with those clowns.
But let me back up a bit. So, I signed up for Salt because I thought it would be a good deal. I mean, who doesn't want cheap phone service, right? But boy, was I wrong. From the get-go, I had problems. My phone wouldn't connect to the network, and I couldn't make any calls or send any texts. I tried everything I could think of, but nothing worked.
So, I called up Salt's customer service, and let me tell you, it was a nightmare. First of all, I had to wait on hold for like half an hour before I even got to talk to someone. And when I finally did, they were no help at all. They just kept telling me to try the same things I had already tried. It was like talking to a brick wall.
After a week of this, I finally got fed up and went to one of Salt's stores in person. I thought maybe they could help me out. But nope, they were just as useless as the customer service people on the phone. They told me to wait a few more days and see if it started working on its own. Spoiler alert: it didn't.
So, I called customer service again, and this time I demanded to speak to a manager. And you know what they told me? They said there was nothing they could do, and that I just had to wait until they fixed the problem on their end. I mean, what kind of customer service is that?
Long story short, I ended up switching to a different phone provider, and I couldn't be happier. I would never recommend Salt to anyone, unless you want to waste your time and money.
Salt Internet Review: Slow Speeds and Useless Customer Support
Salt is a company that provides internet services, but I gotta say, I'm not too impressed. They claim to have 4G speed, but let me tell you, it's more like 4G snail pace. I'm lucky if I can get a download speed in KBPS. And don't even bother trying to get help from customer support, because they're about as useful as a screen door on a submarine.
To make matters worse, I'm stuck in a contract with Salt, so I have to pay for this subpar service and there's no way out. It's like being in a bad relationship that you can't escape from. I wouldn't recommend Salt to anyone, unless you enjoy slow internet and terrible customer service.
Disappointing Service and Slow Connection: My Experience with Salt
I gotta say, I'm not too impressed with Salt. I mean, seriously, how are they still in business? I gave them a call to complain about my slow connection and the person on the other end was just plain rude. It's like they didn't even care about my problem. And don't even get me started on the actual connection itself. It's so slow that I can barely open anything. And to top it off, I'm paying a whopping 69 CHF per month for this garbage. Save yourself the trouble and go with a different provider. Salt just isn't worth it.
Is Salt Legit?
Salt earns a trustworthiness rating of 60%
Think twice and be always careful when sharing sensitive information.
Salt.ch has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Salt.ch has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- The website associated with Salt sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
- We conducted a search on social media and found several negative reviews related to Salt. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Salt (salt.ch) Review: Terrible Provider with Extra Charges, Slow Internet, and Useless Customer Service
I'm telling you, Salt (salt.ch) is the worst provider out there. I mean, seriously, I wish I could give them less than one star. They always hit you with these extra charges that make no sense whatsoever. And don't even get me started on their internet service. It's so slow, it's like watching paint dry. And to top it all off, their customer service is a complete joke. They're totally unprofessional and completely useless.
Honestly, I can't think of a single good thing to say about this operator. It's like they're actively trying to make their customers' lives miserable. I mean, come on, Salt, get your act together!
Disappointing 4G Connection and Poor Customer Service from Salt.ch
So, I tried out Salt (salt.ch) and I gotta say, the 4G connection is pretty weak. I mean, it's so bad that I can barely even use my phone. And when I tried to get it fixed or cancel my contract, the technical department took like, forever to get back to me. I'm talking over 2.5 months here, people. That's just ridiculous.
And don't even get me started on the customer service. They were no help at all. All they could say was "wait" and that was it. Like, seriously? I'm paying for a service that doesn't even work and all you can tell me is to wait? That's just not right.
And to top it all off, there's no way to even talk to a director or manager to try and speed up the process. So basically, I'm stuck with a crappy connection and no way to fix it. Not cool, Salt. Not cool at all.
Stay Away from Salt: Dishonest and Unhelpful Customer Service
I gotta tell ya, I ain't too happy with Salt (salt.ch). I been tryin' to finish up my contract with 'em for three whole months now, and let me tell ya, it's been a real pain in the rear. I been followin' all the rules and agreements we made, but Salt keeps comin' up with new rules and regulations every time we talk, just so they can keep chargin' me fees. It's downright dishonest and all they care about is makin' money, not about treatin' their customers right.
I mean, seriously, the folks workin' at Salt ain't got no standards at all. They don't care about helpin' you out or makin' things easy for ya. All they care about is makin' a quick buck, and they'll do whatever it takes to make sure they get it. It's a real shame, 'cause I had high hopes for Salt when I first signed up with 'em. But now, I wouldn't recommend 'em to my worst enemy. Stay away from Salt, folks. Trust me on this one.
Salt Review: Poor Customer Service and Network Coverage
with them. Their customer service is also terrible, they take forever to respond and when they do, they are not helpful at all. I had to call them multiple times just to get a simple answer to my question. It's like they don't care about their customers at all.
Furthermore, their network coverage is not that great. I often have trouble making calls or sending texts in certain areas. It's frustrating when you're trying to communicate with someone and your phone just won't work. I've had to switch to another provider just to have reliable service.
Overall, I would not recommend Salt to anyone. They charge too much for their services and their customer service is terrible. Their network coverage is also not that great. Save yourself the headache and go with another provider.
Disappointing Experience with Salt: Incompetent Employees Cost Me Money
I gotta say, Salt (salt.ch) is not the best company out there. The people working for them are just not up to par. I had a real bad experience with them recently. Two of their employees made some serious mistakes that ended up costing me a ton of money. And let me tell you, I've been all over Switzerland and I've never had to pay for someone else's mistakes like this before. It's just not right.
I'm really disappointed that I chose to go with Salt. I wish I had gone with someone else. I definitely wouldn't recommend them to anyone. The people in their shops are just not competent enough to do their jobs properly. It's a shame, really. I had high hopes for this company, but they let me down big time.
Disappointing Service Quality from Salt Mobile: A Review
So, I was really excited to try out Salt (salt.ch) for my mobile service. However, I've been having some major issues lately. Apparently, there was some announcement by a Salt Techie named Adel Liratni that the service would be restored after 6 days of no reception. But, it's now been 7 days and I still haven't been able to use my Salt mobile.
I tried reaching out to their helpdesk, but it takes a really long time to get through to them. And, even when I do, they terminate their surveys before the job is completed. It's really frustrating and makes me feel like Salt is woefully understaffed.
Overall, I'm really disappointed with the service quality from Salt. It seems like they might be lacking the know-how to build their own network. I hope they can improve soon, because I was really looking forward to using their service.
Terrible Experience with Salt: Unresolved Contract, Overcharged Bills, and Poor Customer Service
I had a really bad experience with Salt. I decided to end my contract and leave the country, but when I got back home after 3 months, I received emails from Salt about bills that I had to pay. They didn't cancel my contract and charged me for 3 months, plus they added reminder fees on top of that. Their customer service is really bad and they don't care about their customers at all. Also, their cellular phone is not good and it's not worth the money. Most of the time, I didn't have any cellular service at all.
They have made cancelling my service such a pain. I left the country. I don't owe them for penalty fees or other things - but they keep sending bills. And then they have no way of responding, except calling.
No way to get in contact with Salt even if urgent and their automated directory doesn’t work when calling.
Overview of Salt complaint handling
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Salt Contacts
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Salt phone numbers+41 78 700 70 00+41 78 700 70 00Click up if you have successfully reached Salt by calling +41 78 700 70 00 phone number 5 5 users reported that they have successfully reached Salt by calling +41 78 700 70 00 phone number Click down if you have unsuccessfully reached Salt by calling +41 78 700 70 00 phone number 10 10 users reported that they have UNsuccessfully reached Salt by calling +41 78 700 70 00 phone number
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Salt emailsmedia@salt.ch84%Confidence score: 84%Communication
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Salt social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 17, 2025
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Terrible Experience with Salt: Unresolved Contract, Overcharged Bills, and Poor Customer Service



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