ABSA Bank / home loan extension

Johannesburg, ZA
Contact information:

It has taken me 3 applications to extend my home loan for renovations required on my home - 27 Victoria St, JHB North.

I finally received approval on my application (Number: [protected]) but I phone everyday and I receive no feedback. I am waiting on the quote to be emailed to me so I can sign it, but nothing comes through and the agent I've been dealing with, Ditebogo Sefoka, doesn't respond to my emails.

I am at risk of losing my tenants due to this delay and when I phone my branch at Cresta nobody returns my messages that I left.

I have been with ABSA for years and this service is unacceptable.

Dec 01, 2016

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