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Yamaha
reviews & complaints
Yamaha
reviews & complaints

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128 complaints
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Yamaha reviews & complaints

Yamaha complaints 128

Yamaha - Stealing money through our payments

Our payments are due the 1st day of every month. I went in on November 30, 2020 and made December's payment. Then get a call from Yamaha advising they did not receive payment. They show I made a...

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S

Yamaha - Product related questions and answers

On 7/16/2020 I called yamaha regarding some accessories I would like to purchase for my new unit I bought last year. I called the product related number to get answers for my questions. However on...

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S

Yamaha - Not being able to order a yamaha product locally or able to get a call back

I live in Ogden Utah zip code 84414. I have called all the yamaha dealers in my area trying to find a dealer that could order me a Yamaha MZ175 multi-purpose engine. All the dealers either didn't answer their phones, couldn't or wouldn't order the engine, or wouldn't return my call. I have been trying for over a week to buy the engine with no luck. It looks like I will have to order an Honda engine instead. I am VERY disappointed with my experience with Yamaha locally. I called Yamaha in California who said that they could order the engine, but I would have to pay for shipping to them and then to me which I will not do. I would hope that Yamaha would seriously take my case seriously because if I am having these kinds of issues with the ordering of a small engine, why would I go spend a large amount on any other Yamaha product in the future?

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R
Jun 23, 2020

Yamaha - 2020 Yamaha wolverine X2 side by side

bought this machine serial #5Y4AN26Y3LA101232 last Monday so a week ago. from Rays sport and marine in Perham Minnesota. got it home about 5pm rode it about 10 miles it ran ok to start but began to...

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E
Mar 18, 2020

Yamaha - Information request

Dear sir
I have recently recieved a Yamaha r1 motorbike, and im sending you this mail in order to get some information about all the details related to this item (date, authenticity, age ...)
Please find attached its reference
Yours sincerely

B
Mar 16, 2020

Yamaha - bad service

Everytime I went to branch to pay my monthly obligation, staff always asking me if today is my duedate and if not she will tell me to go with other branches because their net connection was slow. We...

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J
Jan 03, 2020

Yamaha - delayed release of orcr

I want to complaint Yamaha Corp. Philippines (Cubao, Aurora Branch). I availed motorcycle Yamaha SZ last Oct 16, 2019 and up until now they didn't provide the ORCR. I cannot use the vehicle for...

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Yamaha - moral harassment

We would like to report a crime.
The coordinator of the after sales department (Bolivar Alves da Silva Junior) frequently
threat, exposes and humiliates his subordinates
Sharing confidential informations and reporting falses informations to manager of the parts department.
We kown thats is not a Yamaha filosophy, so, we demand imediatly a deep investigation about his attitude.
Best regarts
After sales team

R
Nov 14, 2019

Yamaha - big end bearing for 1981 xs1100

Good day. My 1981 xs1100 big end bearing needs to be replaced. Yamaha South Africa told my mechanic that the parts have been discontinued. Is this true? I am crazy about my motorcycle, and as a...

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J
Oct 08, 2019

Yamaha - motor repair 5 month

I am Johnson My motor Yamaha N max 155 PNK9777 I buy 5 month start for April 2019 may motor have arnormal sound so I go Back motor dealer Eng lum motorria at 4960 jalan bagan Kerman .bagan Kerman...

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J

Yamaha - 2019 yz450f

Purchased this product originally on 9/18/2019 as a surprise gift for my husbands 50th Birthday. The dealership, Ridenow Powersports in Jacksonville, Florida increased the price on my contract for...

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S
Oct 01, 2019

Yamaha - poor service and lack of not willing to help when service needed

to whom it may concern I was driving on the M1 North from JHB to PTA with my Yamaha SR250CC and it broke down right in front of Yamaha i parked my bike next to the highway hoping to be provided with...

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M

Yamaha - 2018 yamaha star venture throwing motorcycle

My complaint is lack of service and the lack of correction of bats service from the moment I walked in this store I had back service the salesperson itself forced good but the bike which is a 2018...

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K
Sep 25, 2019

Yamaha - recall service on 2012 super tenere

To Whom It May Concerns, KK Choi 12543 Cerromar Place Fairfax, VA 22030 703.862.9520 This is my experience with the Service Department at Coleman PowerSports in Falls Church, VA. On August 29...

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E
Sep 16, 2019

Yamaha - fuse replacement.

I brought my bike in today because the engine wouldn't catch. The battery would turn the starter, but no motor. Three employees of the dealership identified the fuel pump, one on the phone yesterday...

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J

Yamaha - work undertaken on my vehicle without my consent

I booked my Yamaha N-Max GPD125 in for a service which when i asked was informed that it should cost me around £225. Later the same day I received a text message informing me that my vehicle wa...

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K
Sep 08, 2019

Yamaha - yamaha r25

Good day yamaha japan.

I want to complain regarding yamaha R25. Why the gear oil pump always got problem? Because of this effect all of engine part get damaged.. The lube oil cannot reach to the engine part because the gear of oil pump not function and broke. Why the gear suddenly broke. It effect to crankshaft broke, con rod bearing.. Why r25 always get engine problem.. I use lot of money to repair this.. I also already make a recall for the oil pump issued before.. Hopefully reply.

B

Yamaha - finance dept

I am currently on long term disability.I purchased a motorcycle last spring and due to my injury i had to use the disability insurance policy i purchased from the dealer.
AI insurance has not been keeping up in their payments and as a result i am constantly harassed by your financial department.There is a serious disconnect between you and the provider you sold me.Someone please phone me and get this resolved.I am going to be contacting the BBB about this harassment.[protected].I expect to hear from someone immediately

E

Yamaha - my 190 fsh

I have a 2019 190 fsh and I am very disappointed with it. It has poor performance, it doesn't run as fast as I was led to believe and when I make turns in river I loose at least ten to eleven mile...

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M
Jul 10, 2019

Yamaha - yamaha 4-stroke 300hp outboard marine engine

To Whom It May Concern:

I have a 2014 engine that had been 100% issue free until recently in April 2019 I had it serviced. The shop that performed the work was trustworthy and had performed numerous other maintenance items with never any issues afterward. In this case the engine had been provided the 500 hour oil/filter service and was also looked at more closely for several other routine based checks. The starboard thermostat was removed and the small 1/4" discharge line that is connected to the thermostats on both sides and "tees" into a common line was inadvertantly disconnected. Over the course of less than 3 weeks seawater was entering the cowling and was being pulled into the intake. It was found when i removed the cowling myself to do a routine inspection of the powerhead after a day on the water. I noticed salt residue all over the engine and a significant amount of corrosion. i then located fresh water leaking from the disconnected line while water flushing. I consulted the shop that routinely services my boat and after they performed a careful inspection it was noted with 100% cerainty that the hose had been disconnected during the routine work that had been performed. After the shop owner consulted with a Yamaha master mechanic who he had consulted with in the past it was noted that this had happened numerous times before on similar engines and that the warranty would have covered if still in effect. This is not a warranty based issue, it is a manufacturer defect. It was not advised by TSB or other commication to be a known item that could result in serious damage. My boat and motors were meticulously maintained and if not for the defect would still be in such condition. I was shocked that the master mechanic and my shop representative had consulted with Yamaha local management and were told that there was no recourse. Yamaha should by all rights perform an investigation and gather the information that will prove this is not the fault of a mechanic and that the hose was designed too short. I expect Yamaha to take full responsibility for the damage to this engine by providing a full new powerhead free of charge. Anything less would be a massive failure by Yamaha and its management team to show ownership of responsibility to its valued customers.
I will be happy to supply documentation, pictures, other details and statements from maintenance team that performed service if requested.

Unhappy and waiting for accountability to be acknowledged by its owner...
Michael Kaiser
[protected]@gmail.com

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