Disinterested, incompetent staff in the ABSA fica department. Given the number of complaints I have read about your fica department I would like to put out a challenge to Maria Ramos. Interview a handful of your customers to find out what they are experiencing at the hands of your staff and then tell South Africans that you are satisfied with your customer service. I have been trying for 7 weeks to get my 90 year old mom's account fica compliant. It is a disgrace that a senior citizen suffer ing from dementia is treated this way buy your staff.I dare you Ms Ramos talk to us.