8ta / Late delivery, incorrect account, bad service
I recently ordered/purchased the 10Gig promo that 8ta was offering:
Firstly; 8ta failed to deliver on the sim card (as promised) on time(5 days late).
8ta then proceeded to block my usage prematurely when my they suspended my Internet when my account showed that they were in fact in error.
( Included data:10 GB
GPRS: 2 MB remaining 3070 MB used. )
When trying to resolve this error:
There "helplines" listed under "value added services" on there website are constantly engaged (even though they are supposedly listed as 24 hour services).
When you finally manage to get through, follow the voice prompts and then directed to wait for a call centre operator you have to wait an additional 28 minutes until you give up...
8ta's service is obviously lacking in many regards.
More 8ta Complaints & Reviews
- Telkom SA - accounts department 
- Telkom - service not just serious it is ridiculous! 
- Telkom SA - slow adsl connection 
- Telkom/ Adsl Line - service and fault non-repairs 
- Telkom Mobile - fraud/identity theft 
- Telkom SA SOC - land line
- Telkom SA SOC - "standard" unpaid fee of r200 for unpaids
- Telkom SA SOC - adsl application order nr 310554179a rejected due to infrastructure
- Telkom SA SOC - mobile talk powered by telkom and telkom
- Telkom SA SOC - over charged on my account 0118241183