The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Columbia Rainsoft Water Specialistsa water softener we did not need

we moved into south carolina.we got called by water specialists.they told me.that they were running a survey by our local water company.they told me.that all i had to do was to answer some questions about the quality of our water.so i took the survey.then the person who gave the survey.well, they told me.that i won a consultation with a man and woman.that all me and my husband had to do was to set up the appointment with them.to listen to their talk about the rainsoft water softener.well, we set up the appointment with them.they made their rainsoft water softener product.look like a good deal.they even promised.that if we bought the above water softener.that we could go into their program for a free rainsoft water softener.if we could find them two more customers.well, we spoke to some of our new neighbors.well, they said no.we were then stuck with a $5, ooo.oo loan on the above water softener by rainsoft.now it is four year later.the service on the water softener was not bad.we did have a recent service call on it.rainsoft was very good on that part of servicing the above rainsoft softener.yet the way.that rainsoft water specialists went out lying about who they were.that angered my husband and i a lot.we had just moved nine hours away from our growing up home to down into the southern united states.only to get taken advantage of.it hurt us a great deal financially.we were already carrying one moving loan.when we moved down here.we just wanted to leave our growing up home up north.last spring 2011.i decided to call our water company.the nice lady.i spoke to.she told me.that they never run contests.like water specialists of columbia rainsoft did.so i do hope that.at least this might help somebody.to at least give some thought.to not buying something.you do not need in your home.no matter how much.a bait and switch tactic might be offered.i do hope that rainsoft water specialists of columbia south carolina might consider being a bit more honest with edgefield water company customers.very sad indeed.when we moved.my husband took a pay cut.just to get out of our area and move.very sad indeed

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