We agreed to receive a $100 gas card for a simple demostration. WEll thats what the Rainsoft people said on...
I call rainsoft to come and get there product on third business day three times that day before midnight they would not let me to speak nobody about my problem they waited until next day to call me back and said was to late to for them to come get product so they refuse to help me I very upset with product water is very clouded and taste bad after they put it in then they sent me a gas card I to mail back in with a check 4.00 that is not right your suppose be giving away.
Company changed the terms of contract by charging more than what was stated on the terms of the contract.
A month ago we bought a water softener and water filtration system. Our water is bad and we felt we needed to...
Free water test! Be warned: Mr. Rainsoft just left my house about two hours ago. (With his Tail between...
For well over 2 years now I have been battling terrible water spots on everything the water drys on, ie...
I've had the system for 6 years and have averaged at least 3 service calls a year. The system just doesn't work reliably and when it does, the cost of maintenance is excessive. I am using 75 lbs of salt and 5 gallons of bleach each month. None of my neighbors using other systems use anything like those amounts.
The network is dealer only. When I attempted to contact the corporate office for help, I was told that they were only the manufacturer and offered no support. This has been one of the biggest wastes of money ever - stay away from Rainsoft!
Rain Soft called multiple times in an effort to schedule a meeting with sales rep. Finally we had a mutual time and we met. On the confirmation call I asked the lady how long the meeting would take, she said one half to three quarters of an hour fair enough. (Had somewhere to be ) The Guy shows up at 10 till six not six my son calls says he needs a ride at 6:45 I tell him we should be about done right ? No!! We're only about half way through the pitch 55 minutes so far, we tell the guy we'll have to continue at a later date. He hesitantly agrees . Forgoing the $20 gift card to Home Depot ( It's not worth it ) I call him back the next night and tell him to cancel next meeting. He starts in with, "But I didn't get to show you this...", oh well. Shame on Home Depot for allowing telemarketers in their store, Shame on Rain Soft for lying to prospective customers And finally shame on me for believing a telemarketer
My husband had signed up to win a free grill at Home Depot to be given away from Rainsoft if we allowed them...
Rainsoft is a terrible service. There is no information about the service after you buy it. Everytime you need someone to come and check the water (Very often for my house) you have to pay $ 110.00 and you still may not have it fixed. You have to pay a lot per month for nothing. I do not recommend no one to buy this product.
Last night we had the free water test from Home Depot - Rainsoft. We thought it was going to be 45 minutes tops from what the woman told us in the store and then get a $20 gift card to HD.
The guy Don Donahue rambled on for an hour and a half before we said ok, enough. Tell us the price and get out. Then he had a hissy fit. He started packing up his suitcase of chemicals loudly and then told us that we should be more professional. I told him that he shouldn't waste people's time.
DO NOT LET THESE PEOPLE INTO YOUR HOUSE!!! YOU WILL REGRET IT.
I purchased a rainsoft water treatment system in 2004, and it worked fine and I was well pleased with it. About 3 months ago it just stopped working. I always added the salt as instructed, and the last salt I put in, was when I noticed it had stopped working. It is a shame to have invested so much money into a product that just stops working for no apparent reason. Does anyone out there know who I need to contact to get service? I would really appreciate it. Another complaint I have is that the salesmen they have out there do shady things behind your back. I signed the contract and someone forged my husband's signature on the contract so that he too, would be responsible for paying for this system. My husband was out of town when I signed the papers, but somehow my husband's signature magically appeared on the contract.
I received a phone call one day saying that I had won $500.00 in groceries. I was trilled, having just had my second child, this would really help with formula, diapers, etc. The nice woman asked if she could just show us a product that they are selling and would come to our home and bring the prize with her. My husband and I agreed, but knew we weren't going to buy anything, just listen, get our prize money and be done. The woman came in did a water test and showed us a large clump of yellow jello type material in one tube, a brown dirty gritty liquid in another and asked us if we actually drink this water, bathe our children in this water, and basically made us feel very dirty, even saying that our water company is known to have the worst water even containing fecal matter, which our children may drink. My husband couldn't stand the thought, he was immediately hooked, I tried to talk him out of it, to no avail. She explained that with financing it is very affordable, it would only cost $103.00 a month and we would have years worth of free laundry soap, household cleaning soap, and dish soap, which we would only use a teaspoon amount of since it is pure and the water will be pure. We would save money on health care, look more beautiful, our clothes would last longer, dishes would be cleaner, etc. And that it came with a lifetime warranty. We'll we signed up. A month later they came to install the unit. I couldn't wait to bathe in it. I took one bath and couldn't get the soap felling off of me, however I felt like I must have been cleaner. The next day the water felt no different than it had before the unit was installed. I realized it wasn't working and called the company. They told me that I would have to pay $85 a hour for someone to look at it (not fix it-look at it). I told them that they can come and pick it up then, I didn't want something that wasn't going to work. They then advised me that I had 3 days to back out, which expired before I even had it installed. How is that fair? If it wasn't welded to my water pipes I would have taken it back to them and left it in the parking lot, but that wasn't an option. We made the payments for years. We came to a point where we had to choose to pay bills on items we had to have (electric, water, house, etc.) or broken water softner. We'll we stopped paying. My husband and I divorced and I was now left paying since I kept the house. We'll money problems continued for me, receiving child support sometimes and not others. Rainsoft continued the harrassing phone calls to my house, my work, and my cell phone. I finally said that's enough I have paid $5, 600.00 for a peice of crap that does not work and will not pay anymore. The woman that day threatened my credit- I could only laugh at her and say " Lady if you saw my credit report you would laugh too. That doesn't scare me." I got another phone call today saying you have to pay, you are responsible, and we have a lein on your house since last year. I explained that 2 people signed that contract and I am not the only one responsile, he continued with yes you are, since they have no numbers to reach him. So I did tell them they can call him at work at the police department, where he is a cop. I should have told them his number was 911 lol. Anyway, apparently they want me to pay $7, 000 for (1) luxury bath. It seems they are now charging me interest of 18 percent since it has taken me so long to pay the money I have paid on it. So my bill will continue to rise, since I wil not pay anymore. The funniest part is the lein on my house, because the address for the lein is for a state owned trailer (staff housing) that I moved into for about a year and a half while I rented my house out because I couldn't afford the payments at the time. I'd like to see them try to take that from the new tenant. lol. I don't know how these people get away with scamming people like this. I know some other poor people are being taken advantage of right this second. It could be your mother, gradmother, daughter, son, father, grandfather, friend or anyone that you wouldn't think would fall for it, but they're good. Oh yeah, the prize was a coupon book which 90 percent of the items I don't even use and the soaps promised, did not clean anything, it was like using water (only) to clean your counter tops, clothing, dishes, etc. I have seem some of the other complaints and know how they are feeling. This company needs to be shut down, before more people get affected by it. Sincerly, Brenda Patterson
Rainsoft is pushy and rude. Their system is over priced. They claim you can’t buy their type of system any where else. I found that most water treatment companies have the same system.
I spoke to the regional manager to see what steps I needed to make to cancel the sales contract. This was done within the 3 business days that is allowed. He started raising his voice and hung up on me. I do not recommend this company to anyone. They wanted to charge me $7k. I found other companies that give you the same system for $3500.
They don’t give you time to think or talked it over they want a decision right away. And they are at your house for several hours.
If you like to be subjected to rude, fast talking, high pressure sales pitches, then Rainsoft is the company you've been looking for! Just respond politely to the telemarketer, agree to a "quick" water analysis at your home, show the sales person into your home, and let the fun begin. Make sure you don't have any appointments for the next three hours, as this is how long it will take to receive the full treatment. If at the end of the show you decide not to spend the 8, 000.00-10, 000.[protected]@ 17% interest, be prepared for a sudden change in Mr. Water Tester/ Salesman, as his bright, cheerful mood is replaced by a surly, arrogant rudeness. As you clean up the mess he made, pack his bag and show him the door, you can be assured that a good time was had by all, and you'll be in touch soon. NOT!
Let me just inform anyone who gets sucked into allowing a rainsoft rep into your house for a "quick" demo to show you what is in your water, the supposed one hour deal actually lasts three excruciating hours of bs.in addition, the free trip that you get for this ha ha, well not so much. It is a complicated procedure with lots of paperwork and rules and in the end, it involves a "timeshare" deal which takes up some of your "free" vacation. Totally not worth anyones time. My advice... Just say no!!!
I have a RainSoft conditioning system. I love it!! I has helped my daughters sensitive skin. The computer i...
The Richmond Virginia Alternative Water company "Rainsoft" dealer is using autodialer pre-recorded sales calls to harass folks at home. Received call (in violation of Federal DoNotCall list) from CID: Alternative Water [protected]" on 6:15pm 4/16/2008
STAY AWA Y FROM THIS COMPANY - RAIN SOFT!!! RUDE SALESMEN, TACKY PRESENTATION, AND WHO KNOWS IF WHAT THEY SHOW IS EVEN THE TRUTH. I WAS OFFENDED AND TOLD THE GUY SO, HE IMMESDIATELY INSULTED ME TO HIS "TRAINEE" AND THEY LEFT. SHAME ON HOME DEPOT FOR BEING IN CAHOOTS WITH THESE NEGATIVITY!!!
Ordered a rainsoft water system in my home. The system is leaking everywhere and no one will come to do any...