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Classmates review: Unauthorized auto renewal

R
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8:29 pm UTC
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I was charged $96.00 for a two-year renewal I did not want. I have made several attempts to get a refund, and their customer service is a joke and very uncooperative.

The renewal notice went directly to my spam folder, so I did not see it, and I was not aware when I originally signed up for this that they would be doing an auto-renewal . Had I been aware of this, I never would have agreed to that.

Claimed loss: $96.00

Desired outcome: I want a refund to my PayPal account. I am willing to escalate this until this matter is satisfactorily resolved

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Classmates is ranked 3 among 115 companies in the Unauthorized Charges category