I go to this store everyday to get a fountain drink. There are several workers who are always friendly and helpful; however, there is a black male (I don’t know his name) who is never helpful or friendly. He is consistently sarcastic to all who walk through the door. He doesn’t work the register as much as other employees. He hovers over self-service belittling and annoying customers. I wouldn’t want him representing my business as I’m sure some people are put off by his nasty attitude.
Desired outcome: Please address this issue with him so he can change his miserable demeanor.
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I asked him why he didn’t open the register line since there were 13 people in the self-checkout line.His response was, “You would still be in the same line position even if I did!” I guess he doesn’t understand 2 lines divides one line in half🤦♂️So, basically, whenever he is working there is only a self-checkout line available. I asked a lady stocking the shelves why he didn’t open the register line and she told me she didn’t know-ask him. This was approximately 9:50am on Friday, November 7.
Went there this morning and different lady working said she hears the same complaints about him daily. Obviously they don’t care or realize there are gas stations on every corner. Darnell’s race has nothing to do with his performance (I just didn’t know his name until my visit today).
She has a point, ask him. Though he may just play the race card because you are being honest about his bad work habits. They can fire him but he will just play the race card. Probably an obligation status hire.