CB Automotive Fueling and Charging Circle K Complaints #242-261

Circle K review: Double charged for gas. Paid cash when credit card didn't work and got charged when credit card statement came

Denise Otte of Dayton, US

Apr 08, 2021 1:42 pm UTC

I was trying to resolve this complaint with Shell Oil only to find out that Circle K now owns the station I was double charged at which is 3903 Arkwright Road, Macon, GA 31210. Here is the complaint filed with Bank of America (BOA) which is where my AAA Visa card charges go through:

My husband and I were on our way to Florida on 01/29/21 and stopped briefly at a Shell station in Macon, GA to fill up our pickup truck with gas. We had difficulty with the pump taking our credit card (a Visa card with AAA) and so I went into the store to pay in cash. On my way back to the truck, my husband said the credit card finally took and so I went back into the store to get my money back. The lady in the store told me that the credit card transaction did NOT go through. I asked for a receipt and the lady in the store said she could not give me one. My husband said the terminal at the pump did not give us a receipt either, so I wrote down the date (01/29/21), number of gallons (30.272) and the amount ($66.57 which computes to $2.199/gallon).

When we received our credit card statement for January 23 - February 22, 2021 time period, there was the $66.57 Shell Oil credit card charged on there for 01/29/21. Since we had also paid in cash, we filed a dispute with Bank of America (BOA), AAA Visa and stated what had happened. BOA asked for documentation and I sent it and included the handwritten "receipt" for $66.57. They asked for documentation again and I sent the handwritten receipt again thinking they had overlooked it the first time. We also sent an Excel sheet showing our total gas purchases for the trip with the date, gallons and amount since we had logged all our expenses for the trip. We showed on the Excel sheet that the gallons used on the trip showed mileage of 12.2 miles/gallon (normal gas usage for the truck) with the 30.272 gallons recorded once (paid in cash) and 10.88 miles/gallon gas usage (NOT normal usage) with the 30.272 gallons recorded twice (once for the cash payment and again for the credit card charge we are disputing).

Desired outcome: Take the $66.57 credit card charge OFF my Bank of America (AAA Visa) credit card statement

0 comments

Add a comment

Circle K - Poor employee treatment 106

Resolved

Circle K - juul and other vaping devices/pods sold to minors 1

Circle K - gross and unexceptable treatment of employees 17

Resolved

Circle K - the.25 cent mug refill 7

Circle K - rude and racists employees 20

Resolved

Circle K - Payment not received, unethical and Unprofessional behavior 1

Circle K - employees 1

Circle K - store #5536

Circle K - employees 6

Circle K - Double charges

View all Circle K reviews and complaints

Circle K Contacts

Circle K phone numbers

1877

Click up if you have successfully reached Circle K by calling 1877 phone number 8 8 users reported that they have successfully reached Circle K by calling 1877 phone number Click down if you have unsuccessfully reached Circle K by calling 1877 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling 1877 phone number

78%
Confidence score

Lithuania

8800 555 4647

Click up if you have successfully reached Circle K by calling 8800 555 4647 phone number 1 1 users reported that they have successfully reached Circle K by calling 8800 555 4647 phone number Click down if you have unsuccessfully reached Circle K by calling 8800 555 4647 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 8800 555 4647 phone number

100%
Confidence score

Russia

+1 (602) 728-8000

Click up if you have successfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (602) 728-8000 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (602) 728-8000 phone number

+1 (972) 537-5885

Click up if you have successfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (972) 537-5885 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (972) 537-5885 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (972) 537-5885 phone number

Southwest

+1 (951) 273-1175

Click up if you have successfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (951) 273-1175 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (951) 273-1175 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (951) 273-1175 phone number

West Coast

+1 (800) 268-5574

Click up if you have successfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 268-5574 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 268-5574 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 268-5574 phone number

Western Canada

+1 (888) 999-9301

Click up if you have successfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (888) 999-9301 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (888) 999-9301 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (888) 999-9301 phone number

Central Canada & Quebec

+1 (800) 361-2612

Click up if you have successfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 361-2612 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 361-2612 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 361-2612 phone number

Eastern Quebec & Atlantic Division

+1 (506) 382-8575

Click up if you have successfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (506) 382-8575 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (506) 382-8575 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (506) 382-8575 phone number

Moncton, New Brunswick

+45 70 101 101

Click up if you have successfully reached Circle K by calling +45 70 101 101 phone number 2 2 users reported that they have successfully reached Circle K by calling +45 70 101 101 phone number Click down if you have unsuccessfully reached Circle K by calling +45 70 101 101 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +45 70 101 101 phone number

100%
Confidence score

Denmark

+372 675 7777

Click up if you have successfully reached Circle K by calling +372 675 7777 phone number 1 1 users reported that they have successfully reached Circle K by calling +372 675 7777 phone number Click down if you have unsuccessfully reached Circle K by calling +372 675 7777 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +372 675 7777 phone number

100%
Confidence score

Estonia

+353 12 028 888

Click up if you have successfully reached Circle K by calling +353 12 028 888 phone number 6 6 users reported that they have successfully reached Circle K by calling +353 12 028 888 phone number Click down if you have unsuccessfully reached Circle K by calling +353 12 028 888 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +353 12 028 888 phone number

71%
Confidence score

Ireland

+371 80 009 005

Click up if you have successfully reached Circle K by calling +371 80 009 005 phone number 1 1 users reported that they have successfully reached Circle K by calling +371 80 009 005 phone number Click down if you have unsuccessfully reached Circle K by calling +371 80 009 005 phone number 2 2 users reported that they have UNsuccessfully reached Circle K by calling +371 80 009 005 phone number

Latvia

+47 22 962 000

Click up if you have successfully reached Circle K by calling +47 22 962 000 phone number 2 2 users reported that they have successfully reached Circle K by calling +47 22 962 000 phone number Click down if you have unsuccessfully reached Circle K by calling +47 22 962 000 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +47 22 962 000 phone number

33%
Confidence score

Norway

+48 222 552 255

Click up if you have successfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have successfully reached Circle K by calling +48 222 552 255 phone number Click down if you have unsuccessfully reached Circle K by calling +48 222 552 255 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +48 222 552 255 phone number

Poland

+46 84 296 300

Click up if you have successfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have successfully reached Circle K by calling +46 84 296 300 phone number Click down if you have unsuccessfully reached Circle K by calling +46 84 296 300 phone number 1 1 users reported that they have UNsuccessfully reached Circle K by calling +46 84 296 300 phone number

Sweden

+1 (855) 276-1947

Click up if you have successfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (855) 276-1947 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (855) 276-1947 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (855) 276-1947 phone number

Grand Canyon Division, Phoenix, AZ

(919) 774-6700

Click up if you have successfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have successfully reached Circle K by calling (919) 774-6700 phone number Click down if you have unsuccessfully reached Circle K by calling (919) 774-6700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (919) 774-6700 phone number

Coastal Carolinas Division, Raleigh, NC

(813) 910-6800

Click up if you have successfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have successfully reached Circle K by calling (813) 910-6800 phone number Click down if you have unsuccessfully reached Circle K by calling (813) 910-6800 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (813) 910-6800 phone number

Florida Division, Tampa, FL

(330) 630-6300

Click up if you have successfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have successfully reached Circle K by calling (330) 630-6300 phone number Click down if you have unsuccessfully reached Circle K by calling (330) 630-6300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (330) 630-6300 phone number

Great Lakes Division, Akron, OH

(850) 454-1070

Click up if you have successfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have successfully reached Circle K by calling (850) 454-1070 phone number Click down if you have unsuccessfully reached Circle K by calling (850) 454-1070 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (850) 454-1070 phone number

Gulf Coast Division, Pensacola, FL

(331) 251-7300

Click up if you have successfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have successfully reached Circle K by calling (331) 251-7300 phone number Click down if you have unsuccessfully reached Circle K by calling (331) 251-7300 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (331) 251-7300 phone number

Heartland Division, Lisle, IL

(812) 379-9227

Click up if you have successfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have successfully reached Circle K by calling (812) 379-9227 phone number Click down if you have unsuccessfully reached Circle K by calling (812) 379-9227 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (812) 379-9227 phone number

Midwest Division, Columbus, IN

952-830-8700

Click up if you have successfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have successfully reached Circle K by calling 952-830-8700 phone number Click down if you have unsuccessfully reached Circle K by calling 952-830-8700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 952-830-8700 phone number

Northern Tier, West Bloomington, MN

720-758-6200

Click up if you have successfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have successfully reached Circle K by calling 720-758-6200 phone number Click down if you have unsuccessfully reached Circle K by calling 720-758-6200 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling 720-758-6200 phone number

Rocky Mountains Division, Greenwood Village, CO

(912) 285-4011

Click up if you have successfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have successfully reached Circle K by calling (912) 285-4011 phone number Click down if you have unsuccessfully reached Circle K by calling (912) 285-4011 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (912) 285-4011 phone number

Circle K South Atlantic, Jacksonville, FL

(704) 583-5700

Click up if you have successfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have successfully reached Circle K by calling (704) 583-5700 phone number Click down if you have unsuccessfully reached Circle K by calling (704) 583-5700 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling (704) 583-5700 phone number

Southeast Division, Charlotte, NC

+1 (800) 324-8464

Click up if you have successfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have successfully reached Circle K by calling +1 (800) 324-8464 phone number Click down if you have unsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number 0 0 users reported that they have UNsuccessfully reached Circle K by calling +1 (800) 324-8464 phone number

Texas Division, San Antonio, TX

More phone numbers

Circle K emails

reply@circlekeasy.com

100%
Confidence score: 100%

Support

comments@circlek.com

100%
Confidence score: 100%

Support

Circle K address

1130 W. Warner Rd, Bldg B, Tempe, South Carolina, 85284, United States

Circle K social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Jun 30, 2026
View all Circle K contacts