employees
Pertaining to an employee shift 6AM-1PM discrimination customers regarding their race, creed, color, not letting shop their work not opening store on time; derogatory language used in discrimination false lies; their eating at their place of employment so that their customers can witness their rude behavior; employee is obese in weight is rude discriminatory statements false amendment amend law;
Read full review of Circle Kstaff
December 31, 2019 at 1220 pm ; This situation occurred at the Circle K at 1619 Sycamore, Atwater, CA 95301. Two women staff members behind the counter, one was using her fingers to pick a piece of chicken out of the cooked chicken bin and eating it as the other female staff member assisted me. I had to come back into the store to have them reset the pump...
Read full review of Circle Kcustomer service
Every day I go to this circle k every day I am carded for cigarettes which I have no problem with how ever every time I am in there I see black customers buy tobacco products without being asked for ID I am 35 with a beard that has grey and white in it and are carded while the black customers that look significantly younger than me are not carded I simple...
Read full review of Circle Kyour employee of circle k at that location
Long Story Short! the employee there are RUDE and lazy! We went to get gas there on 12/28/2019 around 1:30pm. I went in to pay for gas with cash the employee there did not say anything about the pump having issue. My husband was out there pumping for a long time, i would say about 15 for a only 35 cents. I asked the employee they said no they quoted it...
Read full review of Circle Kemployee
So I went there Christmas eve night to cash in some loto tickets and the employee was sitting outside on the display right next to the door smoking. I pull up in front of building and go in I stand there at counter for several minutes gre never comes in then I see him go over next to my tuck and step on a cigarette butt. I have a ashtray that sits in my door panel and evidently when I opened my door the cigarette when on the ground. But instead of him talking to ne about it or anything he refused to wait on me. I go to this cgas station daily and have never been treated like this. The whole parking lot had trash and butts everywhere. This is the photo of him being a smart [censored] about me taking the picture of him.
teller named kevin
I'm tired of going into your establishment and having to deal with a cashier whom is rude and inefficient. His name is Kevin, he is working now . I can be ok with bad service when the sales associates are nice however, I cannot tolerate rude customer relations when it is not busy . I've been a customer at your branch for over a year and have had positive...
Read full review of Circle Kmanagement
Management treats us so badly they don't even do anything but play on their phones. I've been working there a couple months and everytime someone was actually sick management wouldn't care and just tell us to suck it up and come into work. And on top of all that the general manager only care about clocking out in time to go to happy hour every single...
Read full review of Circle Kterrible customer service
So on Tuesday December 10 I was trying to pump gas and the pump wasn't taking my card so I came inside and the cashier I think his name was Franklin he acted like he couldn't help me and I overheard Brittany say why wouldn't you help him and she walked outside with me and helped. Thank you to Brittany but Franklin the big tall fella was rude and acted like he didn't want to help me.
Read full review of Circle K and 1 commentcustomer service
Cashier (Mike) circle k employee rudely complained about the amount of napkins I grabbed to go a long with my purchase, I assume I grabbed between 5&8 napkins to go a long with my purchase of a polar pop 2 snickers with almond butter and $5 on pump 4... Well (Mike) said what I assumed to be a horrible attempt to exchange the pleasantries of "small talk"...
Read full review of Circle K and 1 commentcustomer relations and customer service
I received poor customer solution and service at this location. I visited this store and had my sister, trudy to purchase us 2 fountain drink. When my sister returned she has not been given a receipt for the purchase and she had a vitamin water which I could not drink because of an allergy to artifical sweetners. I asked to go back in and change the drink because it should not be a problem. I frequent you stores in other locations areound wilmington and in leland, north carolina. My sister, trudy returned to the store and explained the situation to the female cashier and was told after she poured out the drink that would have to purchase another drink. The male cashier standing there laughed and said, "who do you think we are?". He then left out the door for a cigarette break in front of the store. My sister went back in to purchase another drink. I told her to come on because that made no sense for me to purchase another drink and I had not even drank any of the 1st cup and I would not be returning to that store again. My sister returned to to car without the cup of just ice or anything so I went back into the store retreive what I purchased and to speak with a manager. The female cashier who previously told her to pay again and allowed the young man to be unprofessional and rude during the incident stated that she was the manager. I explained the reasoning for wanting to change the drink and she told me that each drink that comes out of the machine is inventory and she could not let me get another drink. I gave her the scenerio of a customer tasting a drink and pouring it out a getting another or one who would drink a cup there and then pay, so how can you inventory those drinks. She would only say we inventory all of the drinks that come out of the machine. What this manager did not know is that I was once a food service manager. I had worked in the restaurant and customer and client relations industry for over 30 years. I had purchased and done inventory on fountain drink syrup, supplies and food. I know that you cannot inventory each drink that comes out of the machine; you can
However inventory the cups, lids, straws and the whole box of syrup. I am a bit disappointed in how the young lady that told me she was the manager handled the situation, came up with a false statement and how she allowed an employee to be so unprofessional and rude to a customer while she was standing there.
Please have someone to look into giving the individuals at this location customer relations and customer service training.
Wenona r.
Concerned customer
[protected]
donation box
I'm tired of going into this circle k and getting treated like crap every time I don't donate to them i have ask them several times to stop asking me it's embarrassing when I say no and their other customers behind me I have six kids I try to feed so I'm strapped for cash I go in Circle K two or three times a day I spend so much money a week on Circle K...
Read full review of Circle Kreprehensible and unacceptable customer service
My husband was in the circle k Day dr/ Ames rd in parma this morning getting me a cup of coffee . We go to this gas station almost everyday for the coffee mostly. As he was checking out he called me at work then put the phone on the counter to continue his purchase. He asked for gas etc..then the female cashier (later to find out her name is "Daphne" or so...
Read full review of Circle Kservice
Male worker continuously spoke on illegal drug use while assisting me with my purchases. Speaking to someone, about meeting for illegal purchase. He continuously addressed another male in the store while I purchased my goods. The service was impaired and rude and there was also a smell of marijuana at the time. It made me feel uncomfortable and refuse to continue to utilize this location.
Read full review of Circle Kpoor service
I visited this store to buy a coffee mug and some coffee be I really like the new coffee machines circle k have invested in. However the mug I wanted the buy was in the incorrect spot which upset me first. Rep didn't apologize for the incorrect placing of product. Next I just decided to get a xl cup of coffee and hit the road. Please keep in mind I passed...
Read full review of Circle Kbeing double charged by store manager
The store manager Matt double charged me and yelled at me stating that I wasn't double charged when I tried to show him that he did. Said it didn't print off a receipt so I didn't pay and that I needed to pay again even though it was approved on my side. Claimed that it was just preauthorized sale procedure and wouldn't give me a refund when brought back to...
lack of ebt and customer service
The Circle K on W. Silver Springs Ave. In Ocala FL has been without EBT for 6-8 months. A couple of the workers are very rude/careless. They dont know how to stock or order stock. I was hoping it would change. And now there is bigger compatition by this store with a Wawa's and new Racetrack. You may want to do better with your store or just sell out.
Read full review of Circle K and 1 commentcustomer service complaint
B, Keyanna has very poor customer service skills. On 11-14-2019 I went into the store and had to wait 2-3 minutes to be checked out. Keyanna was chatting with one of the customers and saw me standing at the register and just ignored me. When I spoke up she had a nasty attitude. I notice she says hello to everyone that enters the store, but she won't speak...
Read full review of Circle Kracist manager
Im in your store almost daily since being built I can practically walk to it from where I live. This evening 11/19/19 at 6:16pm I bought sone Vanilla ice cream in a large drink cup and I put cherty slushie on top. I put the large size of $3.00 worth of ice cream and pay the additional 99cents for 1/2 slushie. The way I see it you're coming out on top. M...
Read full review of Circle Kcustomer service
I have been going to this location for the last 20 years. Most of the staff is fairly friendly. Employees come and go as in most industries. Recently there is one employee who refuses to assist me at the counter anymore. She always had before until I stopped in with my wife two days in a row. Which because of our schedules never happens. Not sure what her...
Read full review of Circle Kemployee
Everytime I've come to this store, the employees are rude and there have been several times they have been on their cell phones and instead of waiting on me at the counter, they stay on their phones for a couple minutes while I am standing there. They even aknowledge that I'm there by saying hi, but continue on their phone, like today; the employee was also...
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