Fuel pumps
If you are going to update the fuel pump's POS, don't you think it would be prudent to get the pumps updated first before you flip the switch on a new program. All of the customers in Fountain Hills/ Shea location nearest to the 87/Bee Line have to walk inside, wait in line and pay the cashier for fuel.
This could be overlooked if it was a few days or maybe a week but a month plus is regrettable. The first few weeks I told the cashier as well as other customers and they would always reply like it was the first they heard of it.
James your assistant told me there was nothing he could do as he put it "they move at their own pace".
You are placing your employees in an embarrassing situation as they have to make an excuse for their company.
Your back door battery has been out for weeks and it sounds like a bird is in the building. Several weeks ago you had a very terrible sewer gas odor and I told the employee how to rid the problem. Your P-traps had gone dry thus allowing the sewer line odor to come up through the floor drain. I told her to pour 50% vegetable oil then add water down the drain would cure the problem. The next day I went inside, she told me "Great idea, it worked"!
I own a mid sized construction company, so yes I understand what needs to be done to satisfy a customer.
Dave Wooden
[protected]
Employee
Constantly being harassed by circle k employee over my purchases, this is totally unprofessional... What I buy and what I don't buy is not any employee's concern.
Read full complaintEmployees
Hi I had a complaint about a couple workers, as I was checking out tonight. I noticed a new worker zay on the night shift. He didn't have his mask on and he was coughing left and right without covering his mouth. I noticed the other worker autumn was just on her phone standing around with about 5 people in line. Very unprofessional and unsanitary.
Read full complaintRacism, prejudice, discrimination
On 11/07/2020 approximately 11:30 A.M. the circle K. clerk and I was communicating a transaction of business located at 4402 E. Washington St. Phoenix Az. The circle K. manager overheard me asking the clerk to sale me a Fantasy 5 ticket Arizona lottery ticket and let the lottery machine pick the number for me. The clerk started to process my request. The...
Read full complaintDeli counter
Every time without fail when I visit this service station, the deli counter salad bar is a disgrace. I've been there first thing in the morning and many times throughout the day. The salads are all open to the atmosphere for so long that the mayonnaise on the egg salad is yellow, the lettuce is wilted & brown, the rocket leaves are wilted . The hot counter...
Read full complaintDiscrimination.
Visited circle k today to buy latto tickets and was treated unprofessional by the cashier. He must of been having a bad day today so decided to treat customer rudely. I fill my three cars with gas and get my lottery tickets just about every week at the Lapalco Blvd and Manhattan Blvd location. I will gladly take my business somewhere else where customers are treated with respect.
Read full complaintEx employee wrongly accused and fired
I was ex assistant manager at baton rouge store, I was wgongly accused and fired from my job I been with the company almost 25 years, I been try to contact wit mr tim hodges but he never in his office or trying to ignore me. I called hr four five time and text my market manager damond jackson about a copy of my check stubs and a copy of my termination paper but never response me. I been treat like a [censored]. Idon't know what to do.
Read full complaintGas hold on debit card
On Monday Sept 28th, I stopped in for gas. I attempted to pay at a pump outside until the pump didnt inquire about my alternate ID for Kroger points, which I intended to use. I went inside and paid $30 with my Cash App Visa card ending in 6086 exp date 3/26. A few minutes later I received 3 notifcations on my phone from Cash App re Circle K. The first one...
Read full complaint and 2 commentsService bias based on race
Dear Circle K, I have made an effort to contact Circle K via phone and writing since September 4, 2020. Circle K has ignored all efforts and has not returned one phone call since 9/4/2020. I want Circle K to know that I am still pursuing the incident from 9/4/2020 (Manager Ana). At this time, I am still trying to obtain the 911 recording and will pursue...
Read full complaintCustomer service
I am being harassed by one of your employees. Every time I go in the store, Which I have been going in for 2 years and never had a problem with anyone, she insist for my ID for Cigarettes'. I am not a child. I am 40 years old. She will ID 5 times a day. No one else Id's me after they have done it the first time. This woman knows how old I am and just wants to start an argument with me. She is nasty and rude. Now she is saying that I am never allowed to come back in there and will call the cops on me if I ever come back to the store that I have been going to since I bought my house here 2 years ago. Oh, I interrupted her smoking a cigarette this morning. I buy cartoons on cigarettes and Vuse pods every week. I spend about $300 in this store every week between gas, cigarettes and other stuff. I get along with everyone in this store except this woman. I am tired of being treated like this and now she says she will call the cops if I come back because I told her I am tired of her harassing me. She is out of control.
[protected]
13002 NE Jacksonville Rd
Citra, Fl 32113
K, Shelby Register 1
Tran Seq 769497
[protected]
9/26/2020
5:44:38 AM
Policy for employees
Recently a customer came in while they were having problems with the computer system going up and down. The worker was doing something when the customer violently verbally attacked the worker. We are all under stress with all that is happening in life and the way that customer talked to the employee he should have slapped in the face and thrown out...
Read full complaintWent to reload a gift card cashier took the money but didn't tell me that the card was expired no im out that money
i what to circle k in edmonton alberta put 100 dollers on gift card to find out that it was expired do to not useing it for 90 days but the store manger and customer service says im out the money will never use circle k again im a long time customer but i have had enough witch is to bad it was going to be a gift and that was my last 100 till the end for september so this is a real piss of for me when i told customer service what happend the guy said to bad so sad
Rude manager
I don't know her name but the manager at this specific Circle K location needs to know how to address people if there's a certain policy they're implementing i.e. masks are required when going into the store and someone isn't aware and wasn't wearing a mask, do you yell at them and put them on the spot in front of everyone or do you tell them nicely like a...
Read full complaintID presentation/payment kiosk
Circle K has recently decided to forcefully collect customer information. Now when purchasing items, particularly alcohol, they are forcing customers to present a state ID for scanning. In most states, the visual presentation of a state ID is all that is needed to confirm age for purchase of items. The purpose of ID scanning is to grab personal information such as address, date of birth, race, and tie it to credit card info, so they can systematically categorize and use personal information. It appears they are not only using this information themselves but, also selling this information to multiple third parties who use the information for other purposes (job screening, health info, purchasing power, et cetera). Personal privacy is being discarded at the behest of corporate interest so they may use your personal info against you. Do not allow them to scan your ID it is not required by any state law.
Being threatened by cashier...
Prepaid for gas on pump 2..20$ dollars. Waited cashier comes outside with attitude yelling he put my money on pump three.3 .so I cant get on pump 3 someone else was already there and when I go back inside to get my money he tells me someone already pumped my gas and I had to take it up with them.when I insisted on my money back he calls me a [censored] and...
Read full complaintCashier kept my money won on a louisiana scratch off ticket
I went to the store to cash in a $3 crossword louisiana scratch off ticket. It was a $10 winner, and the cashier went into the back of the store for about 15 minutes. And when she came back out she tried to say that it was not a winner at first, then she said that the game was discontinued because all the prizes was already won. I got home and looked on the...
Read full complaintTransaction fees
I pulled up to the circle k pump 5 ran my debit card as debit entered my pen number the pump would not turn on and start pumping fuel then I canceled transaction backed up to pump 7 then the pump now I'm at ran my card as debit again it says see attendant I go inside and the sales associate never asked me credit or debit I'm absolutely sure on this and I...
Read full complaintCustomer service and more
Thank you circle k for buying Cousins out in Piperton Tn. In less than one year you took a clean well run store into a typical run of the mill dump !the place is dirty, the employees are not friendly, they all seem to hate their jobs. I bet your food sales have dropped in 1/2, if you care to know why...you never have enough help there to get people in And out, what use to take 5 minutes To grab lunch now takes twenty minutes, some of us only have a 30 minute break. The icee machine does not work...said something severL times...they don't care " it's not their job" and now the bathrooms don't work . There are three registers... one is open, some times two, and cashiers have to serve food and run the registers...it's stupid. cousins did a much better job of running that store. Not worth it, just going to take my business some where else .
CSR just sitting on the counter while co2 tank was going off
I stopped at the Circle K on Quincy and Park rd store 9872 between 12:20am and 12:30am to get a fountain drink and two packs of Marlboro Menthol Smooth Ice. The CSR Monicah was just sitting on the counter on her phone while I could here one of the soda BiB's going off. Pretty sure there are plenty of things to be doing besides just sitting down and playing on your phone. The girl seemed nice but felt it was very unprofessional.
Read full complaintEmployee
The circle K on Remington Ave in Thomasville GA, the only Caucasian woman that works there refused my service because she assumed that I was buying wraps for a minor . The minor gave me money to pay for a slushee, which she decided not to get because of the lady's refusal to let me continue my purchases.
Read full complaintAbout Circle K
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