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Circle K

www.circlek.com

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1.1

Overall reputation rating based on reviews and complaints

Circle K earns a 1.1-star rating from 8 reviews and 1691 complaints, indicating that most convenience store shoppers are dissatisfied with shopping experience.

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Circle K Complaints Page 13 of 85

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D
3:00 pm UTC
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I paid $10.00 for a car wash & it looks like a child took a brush & went down one side with it. Very disappointed. Cashier even said that's a lot of a car wash, huh? My transaction number is #9044402 on 4-22-2021 at 10:24 A.M. I also purchased $10.00 in fuel also on pump #4. My authorization code # is 258033. Store # is 4789913. I hope to hear from your company about this. I feel ripped off.

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T
8:24 am UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

Circle K Cigarettes

I went to curcle k as usual and bought 2 packs marl black andred 100s their screen where you enter your phone number didnt work so he said im sorry our screen doesnt work so j cant gi ve discount by law what the orice shows is what you ahould pay not my fault your equipment doesnt work

Desired outcome: Refund

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T
1:24 pm UTC

Circle K Circle K retail store, 1169 Regent St

Thursday, Apr 15th, approx 5:30am, I fueled my vehicle at the Regent and Prospect St. location.

The clerk authorized the pump and I pumped my gasoline. I went into the store to pay for the gasoline and the clerk requested that I put on a mask.
I have a disability that prevents me from wearing a covering over my face, specifically Post Traumatic Stress Disorder.

I informed the clerk that I have a medical exemption from mask use and I showed a bracelet that I have with the information on it. It is not a "Medic Alert" bracelet. That is a brand name identifying a particular paid service, but it is similar, and serves the same purpose.

Under Human Rights legislation, when a person identifies as disabled, you are NOT to question it or to even ask for proof. I offer anyway.

Your clerk would NOT accept this identification, and claimed I should have a Government Issued ID Card specifying my disability.

That is complete nonsense, as the Government does not MAKE such an identification card. Since it is illegal to ASK for identification of same, a Government Card would not make any sense.

I informed him that there IS no such identification system in place. He insisted that his manager had told him this, and REFUSED to accept payment for the gasoline.

After an argument lasting 5 minutes, in front of another customer that entered the store, I activated my video camera on my phone, told him I was giving him one last clear opportunity to accept the payment, and that if he did NOT, I would leave anyway.

He refused my payment a THIRD time and I left the store, while he yelled after me that I would be charged with Fuel Theft.

I waited until business hours and called Irving Head Office.
No one has bothered to return my call.

This written complaint is my last attempt at resolving this matter with Irving directly. I am only here because the Human Rights Tribunal site says "Give the Company an opportunity to correct the issue."...

So here I am, giving the Company a chance to correct this issue. So far, the sickness induced by the stress of this incident has cost me 1 day of work.

If the issue is not resolved by Monday, I WILL proceed to file with the Human Right Tribunal. Disabled people, most especially the invisibly disabled deal with far enough trouble in our every days lives, the last thing we need is someone harassing and belittling us.

The threat of Law Enforcement Action is an enormous trigger for me, and until this is resolved, I cannot relax or get myself under proper control to leave my house. It has caused a very real medical crisis for me.

The Human Rights Tribunal opens Monday Morning, approximately 67 hours for now. The clock is running.

M.J. Keller
twisted.[protected]@gmail.com
[protected]-POET)

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P
12:13 pm UTC

Circle K Alcohol

Why is State issue conceal weapons permit not accepted as a legal form of id to purchase beer. I can vote with it. I can buy a car with it. I can buy a weapon with it. I can show it as id to have borrow thousands upon thousands of dollars from a bank. I can use it to claim a 600 million dollar lottery jackpot. I can adopt a kid, a f-ing human being but not beer at a f-ing CIRCLE K.

Desired outcome: Policy changes

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D
1:42 pm UTC
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I was trying to resolve this complaint with Shell Oil only to find out that Circle K now owns the station I was double charged at which is 3903 Arkwright Road, Macon, GA 31210. Here is the complaint filed with Bank of America (BOA) which is where my AAA Visa card charges go through: My husband and I were on our way to Florida on 01/29/21 and stopped...

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S
6:38 pm UTC
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Stopped in for a pack of smokes and did not get a receipt. Got home and looked at my bank account and they charged me for two packs! This is the second time this has happened at this same store. Is this their way of making extra money? And how many times a day do they do this! From now on I will not leave that store without a receipt and looking at it.

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A
5:18 pm UTC
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Good afternoon, on approximately Mar 27, 2021 at approximately 12:30pm, a small frame light skin black girl was apparently leaving/ended her shift & a heavy set black girl apparently was working, which is the one I had the dissatisfied cashier (only one working at the time). I normally go there every other day to purchase scratch its, which I normally win...

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J
11:22 am UTC
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I was in your store #22011 Address 1202-17 Ave. S.W. at 11 am on Monday March 29th. I asked for a $50 Freedom mobile card. He sold me a $50 Fido card. When I told him he had made a mistake he said three things to me a) it was my mistake, not his. (I have worked in customer service for 28 years and have always been taught "The Customer is always right") b...

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B
2:03 pm UTC
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Circle K Bad gas at BP Litchfield

I filled up my tank with 18.046 gallons of unleaded gasoline. My car died a mile down the road! I have called and called with no return! I have spent $351 getting my car towed/fixed plus the $53.58 in gasoline wasted. Auto service said it was almost pure water! NEVER GETTING GAS AT BP or Circle K again! Especially if this is how you deal with your errors.

Desired outcome: I’d love to be reimbursed for my gas and to fix my car.

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F
7:54 pm UTC

Circle K Not respect the price of a item.

Good afternoon, today I wanted to buy a couple of packages of Miller beer (High Life) the price said $ 8.99 each and the cashier wanted to charge me $ 9.99 a dollar more expensive per package and I told him to check the price and he said that he could not do nothing and in a rude tone he told me to go to another store, you have to respect the prices on the items. and have cashiers with education. Thanks
store # 270338register: L, Izzy
03/19/2021, 4:18 pm

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D
1:01 pm UTC
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Date/time of incident 19 mar 2021 approximately 1220 pm I entered the circle k on Washington road in Evans GA. I immediately went to the back of the store to get a fountain drink, while there I happened to notice a lady at the back of the store scratching lottery tickets. I filled my drink and got in the checkout line, as I was standing in line waiting to...

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M
1:20 pm UTC
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The guy who through my daughters drink in the trash (wasting company money) is about 6'3 300 lbs with long hair. He said " just like the military you have to follow orders and then took my daughters frosty and threw it in the trash. (I am a veteran.) Then told me to get out. The gentleman who checked out before me with the lady didn't have a mask and was treated fine at check out.

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T
9:57 pm UTC
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Zip 32703 or 32712. Main st, apopka, florida. Girl told my son he had to wait because "she was on break"... also a young man was in the store with the girl that was not an employee. 3/09/21. Very rude. Is this the kind of customer service provided by this store? I go there all the time & never have any problems until recently. Not very happy with the service at this moment.

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B
2:27 pm UTC

Circle K Price gouging and failure to correct

MY NAME IS Brian Briese and one of your stores is Gouging customers, through refusal to fix discount code on Marlboro cigarettes...
Waco Texas store @ 19th and Lake Shore Drive ... cigarette discount key does not work, but works fine at all other locations... so the Patrons at this location including myself are being ripped off 2.00 per 2 pack purchase...

Currently you owe me 120.00 for overcharges this month alone...
I can be reached @ [protected] to discuss a resolution to this situation.

Desired outcome: Fix the damn problem a month or more now is ridiculous

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M
6:22 pm UTC
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I was a employee at a Circle K in Leesburg Florida when I got the job I never had an interview so not very much information was told to me in regards of what I'd be doing on the job, well I was put on third shift they refused to let me change it. I am 18 years old and they trained me for about two or three days hands-on in the store before they left me by...

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M
3:24 pm UTC

Circle K Car wash damages

01/10/2021 my daughter used a carwash and the carwash malfunction and it damage my car. Manager at the store call me and told me not to worry the claims department will be contacting me with then 2 or 3 day and that they will take care of damages.. That's why I did not file a police report.. It took me about 3 week to get of hold of claims department. I was told by a. Crystal hennings.. That they were doing on investigation and she will let me know. It's been 2 months and phone call after phone call. Email after email and so far no luck. For future carwash costumers do not use. Circle k. Owned carwash if you don't want headache

Desired outcome: take care of my damage car

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M
6:33 pm UTC
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Every time I go into this store (2706458) it never fails that I have to plan on waiting in line for over 20 minutes at times. I normally go into this store between 2:00p and 5:30pm but the assistant manager never assist with the lines and she is always doing something other than helping on the register. the line will be halfway out the door before she may...

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K
9:03 pm UTC
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I when to Circle K on 1703 N New Braunfels Ave, San Antonio, TX 78208 and purchased a xLarge hot chocolate drink. As I was driving on the highway I took a sip to find out there was no flavor. Oh well instead I decided to take the next exit to to next Circle K on 1171 AT&T Center Parkway, San Antonio, TX 78219 I walked in and told the cashier guy what...

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R
8:33 pm UTC
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Today 02/18/2021 at around 430pm, I visited the new Circle K store in Calhoun Georgia, located on Redbud Road. I had won a free bag of chips and .15 cents of gas in your current instant win game. I have played this instant win game each time over the past 2-3 years. I have never had any problem and have always been happy with my service at the Circle K'...

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J
10:45 am UTC
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I walked into Circle K this am on daisy mountain in Anthem AZ, and went to buy dog food and a juul e cigarette. Mind you, I buy alcohol at this circle k with my same id every week! The lady was a taller lady, dirty blonde hair. Just came in from smoking, did not wash her hands and then took my items. I asked for the Juul she goes "what" with an attitude...

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About Circle K

Circle K is a multinational chain of convenience stores, offering a variety of products including snacks, beverages, tobacco, and grocery items. They also provide services such as fuel, car washes, and ATMs. Many locations are open 24/7, catering to customers seeking quick and accessible shopping options.
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