The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Church's Chicken Restaurant Customer Service

333 Reviews

Church's Global Restaurant

980 Hammond Drive, Suite 1100
Atlanta
Georgia
United States - 30328

Customer Support Phone Numbers

+1 866 345 6788(United States)
236 54
+1 905 497 6222(Canada, Brampton)
2 4
+1 416 439 6060(Canada, Scarborough)
1 1
+1 647 346 0195(Canada, Toronto)
2 0
1 0
1 0
1 0
2 0
+1 866 372 8246(Puerto Rico)
3 0
+1 758 450 8395(St Lucia)
1 0
+1 868 225 5200(Trinidad and Tobago)
1 1
1 0
New Zealand
Texas Chicken, PO Box 67076, Mt Eden, Auckland, NZ 1349 

Canada

Toronto
1171 St Clair Ave., W, Toronto, ON M6E 1B5

Brampton
7700 Hurontario St., Unit 502, Brampton
 
Scarborough
3563 Lawrence Ave., E Unit № B, Scarborough, ON M1H 1B2
Plus

Church's Chicken Restaurant Complaints & Reviews

Church's Chicken Restaurant / drive thru service

Ch
Chelseyt930 on Oct 14, 2018

I ordered the $20 family deal and 6pc poppers on 10/09/18. I had to go back for the poppers because they were left out. I ordered the $20 family deal on 10/14/18, got home without mashed potatoes. I called the store, informed them of the issue. She called then manager to inquire about how...

Church's Chicken Restaurant / customer service

Bj
BJ23 on Oct 5, 2018

I contacted Guest Relations 5 days ago regarding an incident at one of their locations. The nature of my complaint warranted the highest rating (1). I was told that a District Manager would contact me. I also registered my complaint using my cell phone while at the location. Needless to...

Church's Chicken Restaurant / shift leader lucia the store number is 1556

Sh
Sherita newell on Sep 29, 2018

I went to churches at 8:30 on 9/29/2018 and they told me that they can't drop me no spicy chicken cause all they had was mild chicken up so I politely asked her can she drop me some spicy chicken cause I only like spicy and they don't close tell 10 and it's 8:30 so she told me it would be...

Church's Chicken Restaurant / customer service

Al
Almandjoy on Sep 26, 2018

This location has always had a problem with customer service. I feel Ike it must be locally owned and not part of the major corporation because it's the ONLY location with such lazy rude employees. Everytime i order spicy chicken they rudely reply that it's going to be a five minute wait...

Church's Chicken Restaurant / biscuits

Je
Jennifer Perritt on Sep 21, 2018

My husband and I went to Church's tonight and we ordered a 10 count chicken strip meal with the 2 sides being okra and French fries, and 4 biscuits came with that combo meal. Also ordered was a 3 piece meal (dark meat) with two sides and one biscuit, as well as the $6 summer meal deal with...

Church's Chicken Restaurant / the services, food, and the wait time

Pa
Pammie44 on Sep 8, 2018

On the 9/7/18 I was a customer of Church's and I was very upset about the timing that I had to wait. My order was mega bites and I was asked to pull up at the door and it would be brought to me. Oder made at 11:21 am and I didn't receive it until 17 minutes later. Just doesn't make any...

Churchs Chicken / food order

Te
Tesha Walker on Aug 22, 2018

I visit the Church's Chicken at 6138 Rivers Ave, North Charleston, SC 29406 on 08/02/2018@7:13pm to get a 12 piece Chicken meal all white meat only 3 legs with two orders of Mash Potato and gravy 2 order of lager Fries, 2 Coleslaw, 2 large fired Okra with 12 Biscuits and 8 Apple turnover...

Church's Chicken Restaurant / management

Li
LibraQueen21 on Aug 16, 2018

I called to inform the manager of my sister's hospitalization and both managers that was on duty was very rude and I could not get to tell them the situation. I was trying to secure her job because of this situation but they made it unbearable to even speak with them. This is unacceptable...

Church's Chicken Restaurant / horrible customer service

We
Wendy29 on Aug 16, 2018

I currently live in tampa florida. i visit the location you have on 2219 E Fletcher Ave, Tampa, FL 33612. my last 3 visits have been horrible each time i go. the first time i went may last year and they took almost an hour to give my food because the staff was playing in the back. the...

Church's Chicken Restaurant / non compliance by a manager

Ro
Roychelle Weathers on Aug 9, 2018

Hello my name is Roychelle Weathers...The 1st week of May I turned in a change form because my daughter is no longer working at Church's Chicken in Portsmouth Virginia on Effingham Street..That paper got lost.So around two weeks later I submit another paper to the manager somehow that one...

Church's Chicken Restaurant / church’s chicken order - huntsville, texas 8/5/1&

De
Deborah Satchell on Aug 6, 2018

I placed an order for a 10 piece mixed family order with biscuits and 2 sides thru the drive thru. After arriving home; I discovered my order was incorrect. I received an 8 piece dark. I was very disappointed because the young lady who took my order was very rude. I would like to be...

Church's Chicken Restaurant / fish dinner family meal

Al
Alan Hecker on Jul 27, 2018

2 weeks ago I pickup fish diner to go for my mother, she informed me that all 8 pieces of fish was way over cooked unable to eat, so she called the store on 350 Effingham St Portsmouth VA. Have been going there the store opened and never any problems until now. They said next Friday come...

Church's Chicken Restaurant / mrs esmelrada/ my shift leader; tries to get me fired, but since i’ve been working I haven’t signed or gotten any write ups.

Pe
Peter Onezine on Jul 27, 2018

It all started Sunday. When I missed my first day of work July 22, 2018. I was texted by one of our current shift leaders late that night which is very unprofessional and she states, call mrs Jackie your off the schedule... so I reply back to her saying that my next scheduled day to come...

Church's Chicken Restaurant / service

Di
dirty_bird on Jul 22, 2018

The restaurant at New Hall's Ferry and Parker Road in Florissant, MO exercises no hygiene rules. Employees repeatedly clock in and without attempting to wash hands begin to serve/ handle food. Disregard that customers have just witnessed them coming from the restroom, taking a smoke break...

Church's Chicken Restaurant / call in a order that never got doin.

Lo
Love God on Jul 21, 2018

I veronica call in a order of livers cook soft not hard at 7:30pm Friday night and told the lady that answer the phone I was on my way after she asked me what time I be there. After arriving at churches going in to pick up my resident lives they were not ready and was not in the grease...

Church's Chicken Restaurant / the cashier drive thur

Ci
Ciaraross123 on Jul 18, 2018

The order was extremely poor with 100% attitude she was rude to the beginning and too the end. Happened July 18th 2018 and time 3:49 and order number 65. Address 6234 w colonial drive. Rude girl name Chiquita J. Please call me ASAP 321 362 1894. I suffer with panic and Anxiety after that experience it boosted sky high and I have proof from my doctor.

Church's Chicken Restaurant / general manager

Ra
Randon Shortdogg Boykin on Jul 18, 2018

Hi my name is Randon Boykin and i am complaining about Henry Clayton the General manager he has disrespected me calling me all types of names and even tried to fight me because he thought myself and the assistant manager starletta brooks was wispering things about him i feel this os very...

Church's Chicken Restaurant / customer service

1q
1Queen on Jul 17, 2018

I went to a location in saraland Alabama, and placed in order they forgot a piece of my chicken so I call to tell them no answer, I called ten times and someone forward me to voicemail. This isn't the first time this has happened. The new manager they have seems like he doesn't no what he...

Church's Chicken Restaurant / macaroni and cheese

Su
Suzanna sanchez on Jul 14, 2018

I went in at 10:30 this morning and ordered a 10 pc meal I come home to some Burnt macaroni and cheese why would i be getting burnt macaroni this early in the morning when they open at 10 I'm very disappointed really was looking forward to this macaroni for my kids and they can't even eat...

Church's Chicken Restaurant / store manager withholding paycheck

Bi
Biglatinred on Jul 8, 2018

The store in Newport News, Virginia on Jefferson Ave. The. Manager knew when she hired me that my identification was expired. Then when it was time for her to give me my pay check she called me and said that she is with holding my paycheck until I get a new identification card. She never...