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Chrysler Complaints 680

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3:35 pm EDT
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Chrysler charged $190 to look at car

I took my car into the service dept with a particular complaint to have it looked at. Service worker had me sign form and when I called to find out what was going on with my car, I was told service worker was going to call me back. Three hours later he calls back and says its going to cost $1100 to fix and they would have to order parts and I would have to pay entire amount up front. I needed my car for the weekend and said I would get back to him. When I went to pick up my car, I was charged $190 for them looking at it. I asked the cashier what is that for and she says "you signed it"...no one explained I was going to be charged $190 for them looking at it! I am on disability and I make $1100 a month, which is what it was going to take to fix. I looked at the estimate when I got home and there are parts on there that I don't need and was not told about and $650 was for labor only. I am very upset! I have always owned a chrysler and this is the first time I was treated so bad and will never go back again!

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Dear Sirs: I recently had some work done on my 2004 Chrysler Sebring. I thought it needed rear struts so I had my wife call and make an appointment. I brought the car in for service. After $700.00 the car still makes a noise in the back. I called them made another appointme, they gave me a ride home. I wa home about 10 minutes and the dealership called and...

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9:55 am EDT
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Chrysler mercedes a180 bought, false advertising

I bought a Mercedes A 180 2005 model cash from this dealer 0n 18 June 2011. It was advertised on Internet with a maintenance plan still in place. The Salespersonnell also advertised this vehicle with a full service history. The Manager Glenton and the salesman Richard advised me to sign a purchase of offer sTo that the vehicle cannot be sold. I did exactly that but told them directly that I will discuss the warranty with my partner first as a maintenance plan is advertised in place and the vehicle had 92000 km on the clock. They were also suppose to fix central locking which made a noise when the vehicle was sold to me. They did not comply by delivering the vehicle, nor was the owner's manual with the Service history book given to me as they did not have stock. This is now months later and it is still promises about booklets. They forced me to take out a warranty as it was then suddenly company policywhich they deliberately lied about and agreed that I can take this out only if I felt that it was nescessary. They sold me the incorrect warranty from Motorite anyway. My partner did e-mail Glenton the manager about this matter. He did not even bother to reply or answer my telephone calls after they received the money in their Bank Account. These personnell are not only incompetent in doing their job correctly but are also liers who make promises which they do not comply with. My books was supposed to be delivered to me, as so was the car, but they tricked me to collect it only to force me to buy a warranty as all of a sudden it was company policy to take out a warranty before the vehicle leaves the dealership. Their after sales service is pathetic, as is their unethical behaviour regarding the warranty that is wrong and in a company name, but the vehicle is in my name as it is my property. They just ignore this as well. If something does go wrong with this vehicle mechanically, will they actually fix it or cis this another scam to get themselves out of the warranty agreement.I really do not think that they are capable of selling Mercedes as they have no knowledge regarding this either and could not even explain features the vehicle has. Awaiting your prompt reply. No toolkit was received with the vehicle and the driver's carpet went missing from when I was shown the vehicle up to the day they told me to collect the vehicle. The central locking still makes a noise from time to time. They told me that a brand new unit was put in and I had to wait for this vehicle even longer. This is totally unacceptable and dealers with false advertising should be punished and have competent personnell.

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4:07 am EDT
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Chrysler kumho tires

I have a 2010 Dodge Journey R/T AWD that has only 16, 000 KM on it. I love the vehicle but am very angry about the tires Chrysler has been using on this vehicle. I recently had a flat tire and was told it was unrepairable. Well I guess I'll have to put on a new tire, easy right? Wrong not easy! After searching tire dealers & my Chrysler dealer I found out that the Kumho 225/55R19 tires that Chrysler is putting on this modle of Journey needs to be special ordered and would take 30 days or more to get. So I asked what do I do with a 3 wheeled $35, 000 Journey? My answer was park it and wait or change the size of tires which if I had wanted I wouldn't have bought the vehicle in the first place. I need my vehicle so just spent $1, 500 on 4 different 19" tires. This is just plain wrong to have to do this with only 16, 000 KM on my Journey. The sad part is Chrysler has known about this issue for 2 years and continues to put this tire on some of its vehicles! Chrysler needs to step up and reimberse any of its consumers with a portion of the expense that we have had to endure in this matter. This is a major problem for many Chrysler owners as I have found out in my search for tires.

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9:25 pm EDT
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Comtinuing problems with my brakes on my 2006 Jeep Rubicons brakes, rear brake calibers have been replace twice at 50K mikes on the vehicle and on the same rear wheel which has never been off road, having a hard time keeping it running on a paved road. Jeep Rubicons are a joke and if you are thinking about buying one FORGET IT, they are piece of crapp. Have...

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11:55 pm EDT
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SPARE KEY NOT GIVING TO ME I PURCHASED A 2010 CHRYSLER JULY 4 2011 AT STATELINE CHRYSLER JEEP DODGE MR. DUBOSE WAS ASSISTING ME AFTER EVERYTHING WAS FINISHED MR. DUBOSE HANDS ME ONE KEY I ASKED HIM WHERE THE OTHER KEY WAS HE TOLD ME THE CUSTOMERS THAT HADTHE CAR BEFORE ME JUST RETURND ONE KEY I STATED THAT I WAS TO HAVE TWO KEYS HE TOLD ME HE WOULD CALL THE...

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5:21 pm EDT

Chrysler cranks but will not start

I used a generic scan tool and the code was P0340 -- the camshaft position sensor malfunction.

I put a new crankshaft position sensor and new spark plugs and wires and ignition coil.

The ASD relay and fuel system is working properly.

There is just no spark and the motor has 65, 000 miles.

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glenh2nd
Los Banos, US
Jun 29, 2011 1:11 am EDT
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Why did you replace the crankshaft sensor when the code was for the camshaft?

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12:48 am EDT
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Chrysler poor service

I brought my Town and Country minivan in for a normal 6000 mile oil change and lube. I made an appointment two days earlier and if they had told me that they were busy, I would have waited a day or two. I have a service agreement. In addition, my rear break lights and turn signals aren't working and I wanted it looked at. I brought the car in at 7:30 AM. He told me that he would call me back about the lights. At 4:00 PM I had not heard anything from the dealer. I called. It was obvious that the service tech had totally forgotten and said he "was just heading over" to see what the status is and that he would call me back. 20 minutes later I got a call and he told me that they had done nothing and promised me nothing. My service agreement gives me a 1 day car rental. He did not offer to extend it and I had to demand that he did. He still didn't know when they would get to the car. This is the worst service I have ever seen. My advise: NEVER EVER BUY A CHRYSLER and never even stop at Normandin Chrysler in San Jose.

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Chrysler jeep dealers as a hole

They did not give me a new jeep instead a used honda i hate hondas do not try to get a new jeep in the city of Boston i like jeeps but not hondas then the pharmacist can not give advice u must consult your pediatrician that is the only situation that i can think of in which they would deny giving advicethen the pharmacist can not give advice u must consult your pediatrician that is the only situation that i can think of in which they would deny giving advicethen the pharmacist can not give advice u must consult your pediatrician that is the only situation that i can think of in which they would deny giving advice

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6:14 am EDT
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Chrysler bunch of crooks

worst place to buy a car, their cars have a profit of up $10 thousand dollars. if their vehicles are listed at $25000, means their cost is only $15000. So be carefull what kind of deal you are getting. Sales person tells you to give them your credit card and we will give you a crazy deal. thats bunch of BS. dont fall for that. its just their way of getting you on the worksheet. after that they will try to sell you on a payment. also tells you that they have made calls on your car to see what its worth. they just put bunch of BS numbers on the paper and show you. always try to steal trades from customers. THATS A REASON THEY HAVE BUNCH OF PEOPLE MAKING OVER $200 GRAND A YEAR. RIPING PEOPLE OFF IS AN ART FOR THEM, dont fall for their trap. STEVE PHILLIPS WILL TRY TO GIVE YOU FREE GIFTS IF YOU MAKE A DEAL, SOMETIMES 2 OR 3 GIFTS, you can buy those things from COSTCO FOR LIKE $50 T0 $100 DOLLARS. they tell you they can take you out of your lease or finance with no money out of your pocket. but real story is they take your vehicle on a trade and they money you loose they put it in your payments. so instead of you paying 400 dollars for your old vehicle you now pay 600 for the new one, so your loan gets even bigger and bigger, it affects you in the long term. by the time you are done you pay lots of more money, when u are doing the deal it doesn't seem that bad but take your calculator and do the math. ALL I WANTED TO DO WAS HELP YOU PEOPLE OUT. NOW ITS YOUR TURN TO BE CAREFUL AND DON'T LET THESE CROOKS RIP YOU OFF.

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Maple ridge 0 stars rating
CA
Dec 25, 2018 5:03 pm EST

Never never never ever buy from that dealership. I did buy a used Mazda 5. From the very first day of ownership there has been an issue and had it in 3 times for service. They said it had bad gas. They say they change cv shaft. Yet the car still has initial issues. I was told it’s an old car. Maple ridge Chrysler deserves 0 stars for a rating. 0 stars

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mo shariff
US
Sep 30, 2016 10:30 pm EDT

sounds like a guy that use to work for them drug addict

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Unhappy with Maple Ridge Chrysler
Langley, CA
Aug 01, 2013 9:42 pm EDT

Have had my 2008 Jeep Wrangler serviced at MAPLE RIDGE CHRYSLER for the last six years. I have spent so much money and time in service costs (more than our Mazda and Honda combined; and each car are 11 and 10 years old, respectively). After each service visit, there was always another upcoming problem to be checked on the next service date. I guess buying a cheap vehicle means more to fix afterwards. My service visits averaged $600 each time and I was never satisfied because something else would go wrong. I strongly believe they sabotaged my car (and maybe others) for our money. Word of advise: NEVER BUY CHEAP JEEPS OR IF YOU HAVE ONE, DO NOT SEND IT TO MAPLE RIDGE CHRYSLER! They will take all your money and time. Fortunately, I am a housewife, so work did not ever have to interfere with my Jeep being in service. I averaged 2 - 3 visits a month!

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Pentz
Port Coquitlam, CA
May 10, 2012 2:06 am EDT

Wish I had seen this 3 weeks ago.

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2:01 am EDT
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Chrysler dishonest car dealership

Stay away from this car dealership. They are uncaring about how they go about getting a sale. I had told the salesman about the option i wanted and also it was the most important part of the sale.He said it was a cheap to install and only take a couple of minuted.When i asked how much it would cost the service manager told me it would be $460.00. I had already signed the papers for the car and there was little i could do about it. After contacting chrysler they told me that they can not do much about it because they do not have much control over the dealerships. Something else they do is force you to charge you credit card for a downpament and write up the sale even before they tell you what the payment will be. When you try to talk to managemnt or salesman about your complaints they will hang up on you. I could not believe how much they lie after the sale, I hope this help someone. I should have read all the bad reviews before going there for the first time.

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Update by jeep lover
Feb 16, 2013 7:40 pm EST

I do not know. Never heard anything from them after the mess they created. I had heard their upper management is very rude.

Update by jeep lover
Jan 31, 2012 7:06 pm EST

I found out they really don't care about their customers. You know it's bad when the Chrysler consumer affairs division tells you I should let the attorney general in the state know what they were up to. Chrysler paid for remote start to be installed. If this helps one person from getting ripped off then it was worth posting.

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AMS60
jamaica, US
Feb 14, 2021 2:08 pm EST
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If you have a problem with this dealership report to the Attorney General or hire a lawyer. these people are heartless con people, scamming whoever they can scam.

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I fell into the trap
US
Nov 05, 2015 12:39 pm EST
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I was screwed over big time! I had a 2014 Dodge Ram and they gave me a crappy 10k mileage for 1 year. Which if you are someone who has a job and need to leave your house then you know that 10k miles is not enough. Well in Feb 2015 I was 10k miles "over" and I panicked and called the salesman Jared at the Avon Lake branch who was so great when I bought the dodge and I thought he would help me...NOT! I called crying and explaining that I am 10k over in my 1st year and by the end of my 3rd year I will owe a fortune in mileage and can he help me. He said he had another vehicle that he could switch me into. So I went and he showed me a 2015 Jeep Patriot which I truly didn't like and told me how it would be $399 a month, which was almost $100 more a month then I was paying for the dodge. I told him, no way because the car is ugly and why would I pay more.. So I started walking away and then he said but this is a year newer and it has all the bells and whistles of ### warmers, heated mirrors, ect and I can start fresh on my mileage. so unfortunately I said ok and signed and left. Well its been 7 months and I hate this jeep so I stopped in another dealership to inquire about when I may trade this for one of theirs and they called my financial company for the Jeep and the buyout is $28, 000! The jeep is not even worth $17! I am clueless when it comes to negative equity or knowing that he was going to add my Truck remaining payments! I am stuck with this jeep for 29 more month paying a high amount and cant trade it at all! I will never go to Ed Tomko in Avon Lake again and hope I never run into the shady salesman and finance guy WHO NEVER once told me that I was going to be penalized in some way because I would have kept my truck! Again, Ed Tomko in Avon Lake and sales rep was Jared!

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ed tomko
Avon Lake, US
Mar 13, 2013 7:53 am EDT

these guys are total pieces of ###. close the doors and buy a chevy.they don t honor warranty, may as well buy from from private owner.

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abigbottomturn
Costa Mesa, US
Feb 13, 2013 1:03 pm EST

Can anyone out there tell who the gemeral manager of this store is I would appreciate it.

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eric karr
New Port Richey, US
Jan 10, 2012 5:49 pm EST

they really could care less if you post about them, warning, best to go to another dealer for a car

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2:51 am EDT
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Chrysler low-balling

The Jacksonvill Chrysler Jeep Dodge dealership appears to be a professional facility- however please ask for a written itemize service- I had my Chrysler 300 towed and agreed to a diagnostic test and later received a call that I needed a new engine- I wanted to tow my car away and that’s when the scam and low-balling started- the cashier told me I owed about $2000.00 and then the manager told me that oppose to the $1180.00 charge it would be $600.00 to put my car back together---I emailed the owner and he stated that his employees quoted me $600, which was untrue and I called Chrysler company and they stated that independent Chrysler dealerships are franchised companies and have nothing to do with Chrysler unless the issue is a manufacture. Please ask for an itemized estimate- I had to pay 588.80 plus towing fees and that was not for repairing my car. The owner states this is normal practice for service departments and they tell you that your car has not been repaired so they don’t have to provide a repair estimate.

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braves360
Atlantic Beach, US
Nov 28, 2011 3:01 pm EST

I went into Jacksonville JCD on Black Friday to take advantage of their awesome door buster deals and to buy a "new" used car. I had received a pre approval from a lender and was only looking for the vehicle to fit the approval's perameters. When I arrived on the lot, Ron was the first to "greet" me by trying to qualify me, rather than really caring about the vehicle I was looking for. Once we got past all the formal b.s. we went to the used car side of the lot to begin looking for a vehicle. Keep in mind, before I ever began looking at vehicles I made Ron aware of prices, year model, mileage exceptions. He showed me first to an '03 Ford Explorer. The vehicle seemed in great condition but alas the miles were too high. Well, good ole' Ron had the perfect solution, there were TWO vehicles on the lot for me to chose from. There was an '06 Trailblazer with 60k miles in great shape and an '06 Equinox with rear bumper damage (need I say more). So I decided to take the Trailblazer out for a test drive and everything went perfect, once back at the dealership it was time to get down to business. Now, you know that someone has something to hide when they refuse to give you the price of a vehicle, nor will the provide a CarFax report (I found out later the vehicle they were trying to sell me had been in an accident). After spending two and a half hours waiting for all the paperwork to get started, I found out that they had run my credit and was trying to use another finance company. First of all, why would you run someone's credit if they have a pre approval, second, why didn't they just use the pre approval that was given without trying to be shady and run credit without letting me know that's what they were doing? Ok so, after we get through this garbage they tell me just go home and they will call me. Well I am glad I didn't hold my breath. It took 4.5 hours on Saturday to finally get ahold of someone. This is where things went from bad and shady to down right unacceptable. I was given a run around by a "Sales Manager" name Mike, who told me that my pre approval was no good, I needed a cosigner, and that I need $2500 down because that's the fee my pre approval company charged. So I called the loan company only to find out he is a liar. So to squash all of the doubts, runarounds, and lies, I made a 30 minute trip from the beaches to the dealership. When I got there, my sales guy was willing to help despite the fact he was busy, he went in to tell his "sales manager" I had come in to finish the deal. when he returned he told me all of the ridiculous conditions that had been given over the phone. In order to take care of any doubt, in the middle of the dealership, I got the loan company on the phone and handed the phone to Ron. Ron tried to get his "sales manager" to take the phone and talk to the loan company however he was declined because he knew he had been caught in his lies so instead of owning up to them and apologizing he stayed in his little office and sent poor Ron out to say, "sorry but we WONT do anything for you". So if this is the kind of experience you would like in trying to find a vehicle run right on down to this rip off and have a great time!

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john priest
Palatka, US
May 11, 2011 10:46 am EDT

I was there when she agreed to the disaasembly of the vehicle to evaluate the engine condition. The engine upon
disassembly was too badly damaged to be repaired. She needed a new engine because it had been overheated to a
point that it couldn't be repaired. I understand that nobody wants to recieve bad news like that and if it could
have been evaluated without disassembly time we would have done it to spare expense and get right to the needed repair. My boss always tries to please customers. The owner is a kind and decent man who has time and time again paid for things out of his own pocket to make a customer happy and continue doing business with them.There was no fraud or scam involved.

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CommonsenseIMHO1
Denver, US
Apr 30, 2011 4:12 am EDT
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>"The owner states this is normal practice for service departments and they tell you that your car has not been repaired so they don’t have to provide a repair estimate."

They do if you ask for one upfront!

Besides Chryslers are junk! "Chrysler 300", that's an "old fogy's" car!

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4:10 pm EDT
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Chrysler auto repair/customer service

I took my vehicle into the Chrysler garage for an oil change. I began smelling burnt, I initially thought they had spilled some when replacing it & assumed it would burn off. The smell continued. I checked my oil & it was a quart low. I attempted to call the Chrysler Dealership Garage & they would not answer their phone & when they finally would, they would be very rude & place me on hold & eventually disconnect my call. So, I took my car to my mechanic & he asked me who changed my oil last, I told him & he stated, the oil filter is so loose that he could turn it with his finger & for me to take it back up to them. The smell was coming from the oil dripping by the oil filter, which was landing on my solenoid to the starter. So I returned to the Chrysler garage with my car. The service department manager was very rude & stated, "it was only a little loose." He then informed me that I was almost due for another oil change & asked me why I waited to contact them. I explained that I had made numerous attempts to call them. In my opinion, if you messed up my oil change the first time, then he should have just completed it again. I then spoke with the head manager of the dealership & he stated, "We will talk to the oil tech and let him know that he has to tighten the oil filters." He was very arrogant about the whole situation & then offered me a free oil change to use at another time. At this point, they had been so rude that I would not have returned my vehicle there. I took my car to another garage to have my oil changed & was informed that the oil pan plug had been stripped. Once again, I attempted to take my car back up to Chrysler & they stated, "There is nothing we can do about that." I have made numerous attempts to contact the manager & he will not return my calls. My car then started having a difficult time starting, I assumed I needed a new battery. I then found out that it was in fact the solenoid was blown because of all of the oil that had previously dripped in it. I now had to replace the starter. The manager still will not address these issues with me. This is not an acceptable way to treat customers.

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DO NOT BUY YOUR VEHICLE FROM BERTERA I purchased a car from Bertera and brought it back to them twice WITHIN 30 days. Each time they said nothing was wrong with it and told me to bring it to Toyota, "they would say the same thing". So I brought it to Toyota and at the time I brought it to them it went over 30 days. It turns out the car needed a new...

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Chrysler liers

My wife and I bought a 2010 Dodge Journey from these guys. We went in with a letter they mailed to us saying they'd give us 125% of Kelly Blue Book value. Not up to...but we WILL give you 125% for your trade in. We called the night before and confirmed that they'd give us the 125%. They confirmed so the next day, my wife and I drive the 45 min to see them. We tell them that with that offer, that covers our trade in so that we can start fresh. From the beginning, they pushed us to this 2010 Journey because it had huge rebates. Fine...we looked at it. We started working the numbers and they payments were WAY above what we wanted to pay. We asked what the price of the car was. They wouldn't tell us, just went back to rework the numbers. This went on for over an hour before they finally broke it down for us. They were going to give us almost 10K less for our trade in then what they sent us in the mail. They tried to screw us so we gave them the flier THEY sent us. They went back to "re-work" the numbers yet again. They finally came back after another 30 min with a price. It sort of worked for what we wanted. I asked for my keys back to my trade in over 3 times so my wife and I could go to lunch and talk about it. They said, "No, take the new car" Fine, we got in and the saleman got in with us! We couldn't even go to lunch and talk about it. Talk about freaking pressure! We were stupid and signed the bottom line when it was all said and done because we were tired and frustrated and just wanted done. The story goes on and gets worse from there, but I'll stop here. NEVER NEVER NEVER NEVER NEVER buy a car from these A-Holes! They'll screw you at every corner.

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Update by cjohnson21220
May 04, 2011 10:22 pm EDT

It's more about the story that I don't talk about that makes the whole situation worse. The car deal itself was not the primary issue, just the tip of the iceberg. I'd write a novel that nobody reads if that were the case. Just mentioning to NOT buy from Raidon's!

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Dan0001
Redmond, US
Mar 22, 2013 3:21 pm EDT
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Purchased a new Jeep Wrangler for my wife from Rairdon Dodge Chrysler Jeep of Kirkland, December 2011. The jeep had water inside at the time, sales manager told me it was caused by an open window and not to worry - they would dry it out and guarantee no leaks. I have two signed condition of sale documents from Rairdon. After 5 repair attempts the Jeep still leaks and is mold growing inside.
Come to find out these Jeeps are prone to leaking and at the time I was told not to worry their service department had a back log of leaking Jeeps to repair. Two days after the most recent repair (2 weeks ago) there was 1 inch of standing water on the driver’s side floorboard. Now they are telling me I should take it to an auto body repair shop to see if they can resolve the problem.
Rairdon lied about leaking Jeeps and is unwilling to resolve my problem – just keep getting the run around & offering me excuses.

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carole60
Seattle, US
Mar 16, 2012 5:44 pm EDT
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The complaints are valid, I will tell everyone DO NOT BUY FROM RAIRDON! I bought a new 2011 and the car has been in service longer then I've had it. They gave me a loaner and when I came in to see what the delay was they took the keys out the loaner and said they didn't know where they were. Finally they agreed to get me a rental, which I would have to pay the security deposit and use my insurance. Well I felt I shouldn't have to pay for anything, was so upset I started crying and then they returned the key to the loaner. This was an all day process and I was inconvenience in every sense of the word! I didn't deserve this treatment and can't dismiss their behavior, I wish I had never came to this dealership. I still don't have my car, they are definitely A-HOLES.

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Chrysler do not buy from there!

Westborn Chrysler is a dealership ripping people off. Arranged & confirmed all details in writing for a new 2011 Cherokee with salesman Joe and when I showed up - the price had changed to a much higher price. I had my CDI #, however, Jeff the finance guy said they cannot accept the CDI price - wrong! Jeff is rude, and your typical salesman that we all dislike. He has no clue what he is doing. When I was in the office purchasing my car he left & came back multiple times, speaking to Gordy the owner and then returning - of course with different numbers each time. Filed complaints with Chrysler and beyond! Just a scam. Do not buy from this dealership!

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850credit
Dearborn, US
May 06, 2011 5:50 pm EDT

Customer was quoted a price based on the CDI discount, however at the time of delivery when signing the papers they did not qualify for the CDI discount. We gave them a different discount and the payment was 16.00 more a month so they signed up and were happy with the price.

Grand Cherokee loaded for 325.00 month lease!

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Chrysler car repair ripoff

Halifax Chysler Dodge in Bayer's Lake completey scammed us on minor car repairs charging 3 x other quotes.

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debby francis
hants co, CA
Aug 27, 2011 1:23 pm EDT

will never deal with these guys again.

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debby francis
hants co, CA
Aug 27, 2011 1:22 pm EDT

took my car for a recall part in the door, had 10 o'clock appt. and got out of there at 5:15 and I was told that my appt. meant nothing it was just a drop off time. I think since I live 1 hour from there and I was waiting that I should of been told this info before the APPOINTMENT!

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5:31 pm EDT
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Chrysler runs your credit and will never hear another word from them.

This is a Horrible Dealership. We went there looking for a Dodge Journey. We made the hour trip to Cunningham to get a Journey at $16999. We had an elder man for a sales man who did not seem to know much about the vehicles we were looking at. He brought the Journey to us, it was a very nice vehicle but it was a bit small. We found a really nice 2006 Jeep Commander that we wanted to purchase. It was a saturday and we were the only people at the dealer. They pulled us into the showroom and asked us what we were looking for. We told them we wanted a Chrysler product (we had a 1999 Jeep Grand Cherokee with 156000 trouble free miles.) They said the Finance manager was out and they could not tell us anything today. They took our information and looked at our jeep. It had high miles but everything workedincluding the a/c. It had a sunroof, 6 Cd Changer, heated seats, leather, 4x4 all the options except 4.7 v8. They told us they would give us $900 for it. We decided to wait until monday to hear what they said about financing. They said if we got approved they would call us. We never heard another word from them. We went to another Chrysler dealership bought a 2008 Durango and they gave us $3000 for the Grand Cherokee. Cunningham runs people's credit get a inquiry on report and never calls them. I'm not the only one they have done that too. They did the same exact thing to my daughter on a 2007 Pacifica. To add to the problem they used the EXACT banks the second Chrysler dealership uses and they had NO problems getting us approved. STAY AWAY FROM CUNNINGHAM CHRYSLER in EDINBORO PA!

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Update by hazeldunkel
Feb 24, 2012 1:47 am EST

That's horrible Jack, we do ALL our business at Corry Chrysler now, they are wonderful. Humes has been really good as well.

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JACK 5127
Edinboro, US
Feb 20, 2012 5:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I took my 08 Dodge Ram 2500HD to Cunningham's in Edinboro to get my exhaust manifold replaced that had rusted out, truck has 40, 000 miles on it, when I picked up my truck it had like a grinding noise so I looked into the noise and found that the service dept. at Cunningham Chrysler had left my motor mounts loose and the fan was hitting my fan shroud and breaking it into pieces. I returned to the dealership and they have refused to do anything about it, they say they didn't loosen the mounts even thought the Chrysler procedure states to loosen the motor mounts and raise motor to have room to remove the exhaust manifold. I guess I am to believe that my motor mounts just came loose on their own ? I advise you NOT to do business with Cunningham Chrysler in Edinboro, PA. NO SERVICE AFTER THE SALE !

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Abbybigbutt
Louisville, US
Mar 19, 2011 6:04 pm EDT

Pretty soon it will be a Fiat dealership.

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9:29 pm EST
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I found a car I was interested in purchasing thru cars.com @ Lafontaine of Saline. Before I scheduled a test drive I called to verify that the price online was the price wiether you financed the vehicle or paid cashed. I was told the price stayed the same, wiether you financed or paid cash. After test driving the vehicle and reporting noticed issues (which...

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7:48 pm EST

Chrysler dealership can't seem to repair my vehicle, at anytime

I can't seem to ever fill up the fuel tank, , when i try, , the fuel shoot's out the filler hole, , i've had a private auto shop check the filler tube, the vent and but nothing has cured my problem. i purchased my vehicle from galt chrysler dodge, , they just give me the run around with one excuse after another..frankly, i don't think there mechanic's could find the *** with both hand's. should i maybe contact the bbb, , cause i need help which i'm not receiving from dealership.

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About Chrysler

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Chrysler is an American automotive brand known for its lineup of sedans, minivans, and SUVs. It offers a range of vehicles that includes the Pacifica minivan and the 300 sedan. The company provides vehicle financing, parts, and service through its dealerships. Chrysler vehicles are equipped with modern technology and safety features.
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Overview of Chrysler complaint handling

Chrysler reviews first appeared on Complaints Board on Aug 11, 2006. The latest review 2023 chrysler pacifica glove box door "lift assist" cord. was posted on Jul 28, 2024. The latest complaint Optional dealer add ons sold with vehicle was resolved on Sep 06, 2023. Chrysler has an average consumer rating of 1 stars from 681 reviews. Chrysler has resolved 72 complaints.
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    1000 Chrysler Drive, Auburn Hills, Michigan, 48326, United States
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    Jul 29, 2024
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