I will never again buy a car from this dealership!
I purchased a vehicle from them in March 06. This vehicle was used and did not have but one key for it, but I was promised that they would get me the other key, which they never did and I talked to my salesman who acted as if he never promised this (I should have gotten it in writing) so I still do not have a key for my husband to this day. This vehicle was also missing a tire jack which I did not know until a few weeks after I had it. Recently I refinanced this vehicle for a cheaper interest rate. The existing loan was paid in full by the new lender. I had taken out gap insurance and the extended warranty on the original loan. I also took out gap insurance on the new loan. I was told to go to the dealership and cancel the old gap insurance plan and the extended warranty if I no longer wanted to keep it and I would get a refund on both since they had been paid in full. Because if I did not cancel it I would be paying twice for gap insurance since the original was paid in full and the new lender added it on when I refinanced. I am no math genious and I can figure this one out. I went and filled out all the paperwork to process the cancellation and had no problems. I called three weeks later to inquire if my paperwork had been processed because I still had no check, and the original finance manager that took care of this process no longer worked there. I talked to another finance manager who was very rude, not helpful and gave me grief about canceling my extended warranty after such a short time. I really did not fell comfortable about the decision to get the extended warranty to begin with, but I was kind of bullied into it, the way car salesman tend to do. I did not want to be harassed about my decision to cancel it but I was. He also informed me that I would not be getting anything for the gap insurance because I had not paid much on it. He is obviously not intelligent enough to figure out that a full refund is due because it is paid in full. I will never again buy a car from this dealership after the way we have been treated.
I will not let their treatment of me and my mother go
A remote starter was to be installed and for four days we sat and waited never to hear from them again. I called several times and was told I'll call you back and each time I had to call back. This was
promised as a sales tactic and after the deal was made we didn't hear from them again. Once the car was paid for they thought they could give me the run around as I am a woman and buying the car for my mother. When they did finally pick up the car, they kept it all day and never returned the car until I got in from work and had to call them myself. As it turns out they kept the car all day knowing they didn't have the parts. I cannot continue to leave my mother without transportation. As of today they have the car and can't fix it and now we will have to let them keep it 2 more days, when I told them we must have it. I have been treated with no respect and ignored totally. When I tried to find out who owns the place I am given the run around. Do not fall for these false sales tactics as once you buy the car they are thru with you. I will not let their treatment of me and my mother go. If you want to be treated with respect do not buy a car for Justin Dodge in Calhoun GA.
Talk about a runaround. Back in Sep 2023 I was told I needed a module for antibrake system but part would not be available until April 2024. When April rolled around I was told the part was still on back order and to check back in May. In May I was told it was still on back order and it would be June 16th and check back then. Today I spoke to the parts department and was told the part is still not available and it has been on back order for 2 years so I guess that means it will never be available? I have been a Dodge owner for many years but if this is the kind of service to expect I will never purchase another vehicle from this dealership!
I was driving down the road at 15mph when my left tire came off. No warning. Tires are perfect. Truck was perfect, no issues. Had to be towed. Front left quarter panel will have to be replaced. No way a Ram Truck fails like this. July 14 2003 / 1130
I ordered a truck November 2022 order # [protected]
First ship date was March 13 didn't happen!
Second date was June 26 didn't happen!
Third date was to be delivered to DEALERSHIP June 30th DIDN'T HAPPEN this BS is UNEXCEPTABLE! 2024 WILL BE OUT SHORTLY! Truck has been setting in drop yards for 5 months.
Acheter une pacifica touring L le 27 mars de 53555 kl. 2018, mon air climatiser ne fonction pas. J'ai tu une garanti de 90 jours pour mon vehicule, pour reparer mon AIR..
Acheter chez Duclos chrysler Laval
My 2011 Jeep has a 2019 fuel pump recall V62/NHTSA 19V-813 claim and I went to the long island city dealer and they refused to do the job alluding that a screw is crack in fuses box and they couldn't do it for fear they would have to break it.I need to know what I do next ,thanks
I have a 2022 Chrysler Pacifica Pinnacle. At full charge it is only giving me 15 miles. What is going on. I had them check and they said it was fine. No it's not fine I want the 30 miles on a full charge, no 15 miles. Help what can I do
Bought a new Chrysler 300m . Taken back to the dealer numerous time. Dealer unable to repair. What can I do to fix this problem?
Filed a complaint #[protected] in august 2019. Vehicle was sent to dealer for inspection. Have made repeated calls with no return communication from chrysler. Vehicle is unsafe for travel. What do we have to do for help.
606/843/9324. Hm
606/687/1887. Cell
Benjamin conrad johnson
Joyce r. Johnson
have a 2012 dodge journey with 43000 miles and had to replace freezer plugs at the cost of 1596.00. with this low mileage I do not believe this should happen. any recalls coming since I understand this is a problem. if a recall is issues can I get
reimburse thanks jerry
freezer plugs had to replaeced at 43000 miles cost me 1596.00 I feel this should happen with only 43000 miles
About Chrysler
Most discussed Chrysler complaints
bad ethicsRecent comments about Chrysler company
Chrysler Pacifica
Express Auto
8 reviews
Global Auto Mall
2 reviews
Ourisman Chevrolet of Rockville
1 review
Sansone Auto Network
13 reviews
Courtesy Nissan
10 reviews
January 2007
The engine light on my PT Cruiser came on last week. We called Wolfchase Chrysler (I bought the car in another state before we moved). We were told it would probably go off on its own but to bring it in for a check. We had also received a recall notice and wanted that checked. We were told they could get to us on Tuesday, January 2nd which wasn't convenient with my work schedule. Instead we scheduled the service for Friday. I called the day prior to find out where to leave it the night before. On the day the work was supposed to take place, I was called at noon and told they were looking at my car at that time, had not found any problems, etc. When my fiance called at 3 p.m., he was told my car had not even been touched and they were still working on cars from the previous Tuesday.
This is ridiculous! Does the right arm not talk to the left at this dealership?
We will never EVER use them again and would not THINK of purchasing anything from them.