Chowking — late delivery (still waiting 1 hour after committed)
We've had late deliveries for 2 straight days and our order is just for 2 people. Yesterday, they committed a 30-min delivery TAT. The order arrived 30 minutes after (1 hour total). Today, they gave a 45-min TAT. It's over an hour already and we're still waiting. The call center and the store manager cannot even tell us where the rider is.
Not ordering from this restaurant again. We should not have ordered from there in the first place. We'll go with better options next time.