July 2,2026, I placed a service call for AC service. I was advised a technician would be calling to schedule a time. Hours passed and I ended up fixing the problem and cancelled the service call. September, I discovered that they were charging me $17.00 more. I inquired and was told that because I filed a claim that caused the increase. I choose to cancel the service. I was offered the original price but declined. Please watch your autopay.
Claimed loss: I would like to receive the overage payment.
Desired outcome: Transparency going forward with other clients.
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