Chick-fil-A review: Customer service

The Chick fil a in my town has only been open a month. It is the worst Chick fil a I have ever visited. The staff in the front is very unprofessional. I have been there three times and my order came out wrong each time. One of the times, a kid took my order and I had to repeat it four times to him. He kept putting it in wrong and saying Hang On. I watched as one person over at the drive thru took the comb out of her hair and restyled it. Another employee was throwing things in the trash and then not washing her hands afterwards. And the manager was coughing all over. Do these people not know that there is a pandemic going on?