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CB Fast Food Chains Chick-fil-A 196 Alps Rd, Athens, GA, 30606, US
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Chick-fil-A
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Chick-fil-A

196 Alps Rd, Athens, GA, 30606, US
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6:00 am - 10:00 pm
Tue
6:00 am - 10:00 pm
Wed
6:00 am - 10:00 pm
Thu
6:00 am - 10:00 pm
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6:00 am - 10:00 pm
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6:00 am - 10:00 pm
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Chick-fil-A - The customer service at Chic Fil A in Athens and Loganville

Both locations are lacking in customer service as we have come to love and appreciate by your organization. Tried to purchase ice cream today was told all we could get was a cone or kids cup. We aren’t kids so when the cone came out it barely covered the top. And she just laughed about it. All our friends are complaining about how much change is happening and Chick Fil A is just becoming another fast food chain. We frequent your locations frequently but is fast loosing the appeal.

Pat Carter

[protected]@yahoo.com

Desired outcome: We would love to see your customer service back and also we would like to buy a cup of ice cream that’s not for a infant

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