Checkers & Rally's review: complaining about checkers and the management kaniya

I agree with the last complainant that the young lady that works there is management. On my receipt the name is Kaniya. I asked if they had the 4 for 4 and she had no clue. I proceeded to inform the individual what it was and she stated that they did have it only to receive the wrong items. She has no listening skills and was quick to tell me what she thought instead of what I asked for on three different occasions until I got frustrated and asked for my money back and she couldn't even do that. She stayed that I may receive a refund in a few days or just come back. I asked for the manger and she stated that she was the manager. I don't want anyone to lose their job but PLEASE retrain her and lose the attitude. You may even have to demote her to get her attention that she can't treat CUSTOMERS that pay her salary like that. Social Media goes a long way and if this does not change immediately I will have to change my approach with this matter.