JPMorgan Chase

Upon visiting Chase Bank 06/11/2009 and reviewing my accounts with a Chase representative I noticed that a credit card account (xxxx-9185) which I used with my father and that I believed was closed was active and being used. The changed account address was my brother's, who did not have any right to it's use. I immediately asked the rep to hold the limit on the line of credit to $2500.00. Since I did not know what was the issue at the time, I went home and checked things out and realized that my brother, Andrew Berezowsky had intercepeted the card statment mailings and began using this Visa card as his own, especially considering that he declared bankrupcy in the early 2002. I then called Chase Visa to have the card cancelled. Chase Visa cancelled the card and sent me a new card to my actual address with the balance of what was on the last card.

Since this incident Chase Visa has been hounding me for payments that are due on the old account xxxx-9185 and xxxx-1490.When my attorney and I contacted Chase (three times) for how I became a co-owner of the account and how my brother Andrew became an authorized user in May 2008 we received no response. I have also called numerous times and a nasty woman Mrs. Granger (investigator) told me that either my father or I must have authorized the use. When I informed this ignorant person that my father has full blown dementia which the doctors noted as problaby being alzhiemer's, she told me flat out, "well my mama has old-himer and she can make normal decisions for herself" and that my dad was probably using the card or authorized it's use.
Actually, my father is under 24/7 hour care to help feed, bath, walk, sit, and do simple normal things. I on the other hand, have not spoken with Andrew for almost two years and did not authorize him to use any credit card.

The fact is that I need to get the information as to how I became a co-owner of the the credit card account and how and by whom my brother became an authorized user of the account.

Chase has by not reponding refused to supply this information. Chase seems to think that by ignoring me that I will go away. They are mistaken. These are the same people that the goverment gave money to save them from bankrupcy.

Just a warning to all unassuming consumers...I have been a customer in good standing with JP Morgan Chase, formerly Washington Mutual credit card company. NEVER late with a payment. When I first received a credit card form them over 2 years ago, I had a 6% interest rate. Today, just 2 years later they have imposed on me a 48% interest rate. I have spoken to several representatives, and all I can get from them is their empty apologies and their annoying and patronizing prattle on how they value and care about their customers, while in the very same breath give me an imphatic "NO, we will not lower your interest rate". Even after I threatened to take my money to another creditor (which I have), they refused to lower it even 1%. This is what I call "badddd business". So folks, if you are looking for a new credit card company, please don't allow JP Morgan Chase/Wamu suck you in with their 6 month promotions. You will be giving them your money for the rrest of your life and your balance will never go down. P.S...their operators and representatives are annoying and as unhelpful as you could imagine...that is...if you can understand a word they are saying.

Chase Bank had been holding a business check for nearly 2 weeks when it had cleared from bank written on within 2 days! This is a check written on same bank they have posted next day before. Charging excessive overdraft fees on charges made while money is SITTING there. Moving money from business account to personal without authorization causing ISF for business account! They are not customer friendly! Seems like the government "bail out"was just another way to take money they are not intitled to. I would like to know why they feel they can control MY money and distribute at their discretion. Holding a check that has cleared should be available when it clears. Why hold on to it another week just to collect more overdraft fees. Am pulling money out of Chase and going somewhere that won't constantly rob me of MY money! Seems they hold onto money just waiting to cause overdraft fees. Chase Bank should be investigated! I don't see how a lot of what they do is legal!

My complaint against JP Morgan chase is for fraudulent overdraft charges to my checking account.

On Monday, October 26th at approximately 7:30pm I went online to my personal checking account with JP Morgan Chase Bank. At that time I had a positive balance of just over $68.00 with all transactions for the 26th of October already showing posted to my account with the exception of two transactions. One of the transactions not posted was for a check 4044 and the other check 1937. Check 4044 was for $ 100.00 and 1937 for $50.00. The next day, October 27th, my showed account a negative balance of $88.12. What really caught my attention was how the withdrawals were now being displayed. The two checks listed above were paid first and the charges that had already posted to my account the day before when I checked were now listed last and showing a negative balance. This caused a total of 8 overdraft fees being charged to my account. When I called JP Morgan Chase customer service I asked how they can change the order in which items were processed for the day if they were already showing withdrawn from the account. I was informed they take the highest withdrawal first and continue from highest to lowest. I explained that all these lesser charges that I was being charged overdraft fees for were already posted to my account and the balance was positive $68.00, the only two items that hadn't posted were the two checks 4044 and 1937. I was then told by Chase that was the was they processed the withdrawals and there was nothing they could do to change the outcome. I asked for a supervisor and was told they could reverse $ 70.00 of the $198.00 I was being charged. I asked about the way the charges were posted to my account when I viewed it the day before and was told they re-list the charges and the end of the day from highest to lowest.

In the end Chase would only refund $ 70.00 of the over $200.00 they took from me. The charges they levied to my account caused an additional charge of $33.00 on the 27th of October because the deposit I made on the 27th wasn't enough to cover the $198.00 they charged me in fees. These fees were taken out at the end of the day on October 27th and were more then the deposit of $250.00 I made that same day causing an additional charge on the 28th of October.

This processing scam by Chase is a just a way to charge consumers for outlandish overdraft fees. The practice is wrong and criminal. I admit I was over drawn but only on two items and should have been charged accordingly. But I was not overdrawn on the additional eight items I was being charged for and this is robbery or whatever you want to call it...its plain bad business and Chase should be ashamed.

Missled, fidelity investesements, b s accorordining to albert mendozavice president-investments. Of chase investment services, not to be trusted based on my expeirances, mathew steele will probablably take the fall, but he is young, might get out of prison in his 40s, its his name on documents, romanced by albert mendoza, he is in my opion a greasey, exc and will let matt take the rap, missleading, misinformation, lip servise, and tough to you if you trust them, its all headed up by lisa m placona/branch manager/vice president. She may be a decent person, but I have been foolded before. Its just tragic these are the kinda of people that made this econimany upset and yet don't produce nothinging, I am takeing my 74, 356.80 down the road chase bank has earned my disrespect. Jay

I have perfect credit and have had two different Chase Cards for about ten years and had been using 5% low interest rates to finance my graduate school. I have NEVER been late etc. they arbitrarily doubled my minimum from 2% to 5%, an extra $1500. I am going to refinance and get out of this with a home equity loan but Chase cannot be allowed to make RECORD PROFITS with OUR governments money by ruining good customers.

TELL EVERYONE what they have done. NONE of your friends should be doing any business with Chase. They cannot be trusted. Join the class action suit and file with your state's attorney general.

TELL EVERYONE! (OK TO POST/REPOST)

Chase Bank is amazing, they placed a hold on a check after recieving the funds from Citibank. They gave me a deposit slip stating that they would place a hold on half the check amount on Thursday and then went back and placed the whole amount on hold on Friday evening. When I called them they were totally uncooperative and gave the impression that they could care less about the inconvience this caused. Even though I had a Chase document that stated one thing they informed me that they did not have to honor their word. Fortunately I have a friend who works their and who assisted me with my problem but the whole thing left a really bad impression and I can no longer trust Chase to be honest and forthcoming.

Prior to reading these articals, I had the dreadful experience of learning about Chase's banking policy the hard way. I call it their little transaction manipulation scheme. As the manager tried to convince me that their policy was to help me, I instantly refuted the suggestion by pointing out that policy should never supercede logic.

Oh she went into great detail about how they do batch transactions and that some vendors transactions are delayed but why is it that a small chain of banks such as WAMu can function without the delayed transactions (as if it is a software issue) and Chase can't?

Or is it that they choose to use this outdated software/strategy because it allows them to profit the most? Also, since when does batch processing outweigh the logic of batch processing according to the date and time? Why even print a balance on the statement if the balance is not going to be guided by chronological dates?

Essentially, they could exercise the right to organize the transactions in whatever way it is necessary to produce overdraft fees. All this but I don't have that luxury to manage my transactions to benefit me.

I use to be proud that Chase purchased WAMU but now I am ashamed to be affiliated with a company that cares more about it's profits than it does, it's policies to do right by the customer. Most consumers can understand chronological order. Who understands Chase's special transaction manipulation strategy? I personally do not wish to work for Chase to understand how they do banking.

It is a shame. A dreadful shame. Why not make banking easy? If it were easy, they might not make as much profit.

I originally had a mortgage with "Washington Mutual" and during the summer of 2007, I had contacted Chase because I had received a pre-approved mortgage paper in the mail from them and I was needing to refinance my duplex to open my own in-home childcare business. I called them and spoke with a guy who was willing to work with me. He had told me my credit wasn't quite high enough but he could work with me on it. He wanted to know if I knew anyone I could get to help me co-sign for about 5-6 months, just until my credit went up. I asked my oldest son and he was able to help me on this, I told him it would only be temporary and he said he would help me if it was only for 5-6 months. My mortgage payments would be high $1309.00, but the guy at Chase assured me that I would be able to lower my monthly payments and take my son off the loan...He told me to call him back around February 2008. He also told me that he knew my mortgage payments were high at the moment and that if I just set aside $5-6, 000.00 from the money I was borrowing, that it would help me get through the next 5-6 months. I had no reason to doubt that a company like "Chase" was going to lie to me or give me a runaround, so I went ahead and agreed and took out the mortgage with "Chase".

I called Chase back and spoke with the same guy I originally spoke with. He remembered me and looked back into my mortgage for me, he said that my credit did look much better and that if I called back in one month, it would be at a point where I could take my son off the mortgage and lower my payments. So...I waited one more month. I called him back and I kept getting his inbox, but no return phone calls. For almost a month, I called and called and called his number, but received no response. I called up the main "Chase" number and found out he was no longer with the company. That he left the company weeks before. I was a little upset about that...I didn't even know he had left.

I told "Chase" my situation and they told me that it was between me and this other guy, they would not honor what he had told me. I was completely stuck...I had little income and when I asked to at least take my son off the mortgage they refused by saying that since I opened a home daycare business, my income wouldn't even count until I had it for 2 years.

I have been struggling with this mortgage and last December, I kept hearing these news reports about Home Modifications. I called Chase and they worked with me on getting the Loan Modification. My mortgage went from $1309.00 to $772.10, but what they didn't tell me was that they changed the mortgage and made it subprime, and because of this I can't take my son off the loan. I tried to refinance with my son off the loan...and now...almost 2 years later...my credit still isn't good enough, yet I was originally told it was almost good enough. I payed all my debts off when I originally had "Washington Mutual" and I've been working on building it up since.

A few months ago, I heard about something called a Qualifying Assumption, so I called Chase about that. They recently sent me a package.This was for taking my son off the mortgage entirely and putting it in my name. The paperwork says there is a $900.00 non-refundable fee and $50.00 each for the credit checks. I called "Chase" on this...I have to pay this $900.00 even if I don't qualify? I was told by "Chase" that I wouldn't have qualified anyway with the type of loan I have. I told them you already knew what type of loan this was and you sent me this paperwork knowing darn good and well I would not qualify and you would have taken my $1000.00 total on this if I had turned it in? They didn't say much on that...only that we can't do anything more on this loan.

My son is in dire straights right now. I promised him it would only be temporary. I thought originally he was only going to be a co-signer, but he's actually co-owner of the property. He is homeless right now because he can't get an apartment. Every place he goes to looks at this mortgage as part of his debt. They tell him his debt to income ratio is too high to rent anything or even apply for credit.

I fell that I have been lied to from day one from this company. I had to use money I originally borrowed just to pay the mortgage for over a year, and my son can't even have a place to live

Also, several months ago, I lost my job and called Chase before my mortgage was late or due and told them my situation. I was told to call back in 2 weeks before my final payment date for the month and if I still couldn't pay my mortgage then i could get assistance. I called back and was told by someone else that that person was wrong and they couldn't help me with that.
Recently, I got a call from Chase saying I have to pay a months payment with late fee or my home is already set to go into foreclosure by next month. A supervisor said that if I don't pay, then my home goes into foreclosure and I have 30 days to move. She said that if I had called a few months sooner that they could have helped. I was confused...I did call several months sooner and now there is nothing they can do. I was even told that calling a lawyer would do me no good...this is from the main supervisor I spoke with at Chase Financial.
Now, I am at my wits end on what to do.

A dispute was filed for $240 of fraudulent charges when Chase bank was Washington Mutual. After the buy out Chase reversed the refunds of the fraudulent charges to make my account negative then, without my permission or informing me transferred money out of another account into the negative account. The transfer made brought my account in good standing to a zero balance of which 3 charges were “pending” before the transfer of which there were funds in the account to cover. Since they transferred the money out of my account thereby bringing the account in good standing to zero the 3 “pending” transactions incurred insufficient funds fees at $34 each for a total of a now negative balance of $102.

I know the banks have taken a hit. They are clearly out for blood and whatever they can suck out of anyone. I am not one of the people that defaulted on any loans to them. I am one of the many who is scraping by as best they can to survive these times. For a bank as big as chase, was a few hundred dollars worth it? I wonder if they will think it was worth it after I give the money I won’t be giving them to an attorney. CASE BANK IS A SCAM!

Chase bank (Wamu) on june 5th 2009 had a levy from the irs for my mother whom I have a joint bank acct with due to her needing my assistance in paying her bills, she is 92 yrs of age. I also have my own individual bank acct there too and they also froze my checking acct funds on that day. Upon finding this out I phoned our tax attorney who represents my mother and they said that the bank cannot freeze my own funds, so iwent down to my branch and discussed this issue with them, the teller I dealt with had to make many phone calls back and forth to coroporate etc and then finally realizing that what they did was not correct, they released my personal acct. So things went well for the next 30 days. Then on july 3rd, my acct was froze again and when I went to the back, I was overdrawn $16, 000.00 dollars for they had issued a check payable to the irs and sent $54, 000.00 to them. Note I only had in my acct at that time was $34, 000.00 you have no idea the nightmare I have been living since this incident has occured. They did in fact place a call to the irs when I was at the bank and spoke to a person (Probably sitting in a cubicle) and that person said of course they can take money out of the acct as long as the soc sec numbers match. Of course they match my soc sec # is on my mothers joint act I have with her and it was a interest bearing acct and that is how the irs obtained my ss# and the notce to levy has my ss#, though it is not my tax issue it does not matter. After weeks going by we are sueing the bank. If they would have kept the freeze on my personal acct, our tax attorney then would have applied for a release of the levy. But since chase lifted the freeze there was no need to pursue the latter. With no correspondence what so ever, they just took the funds and sent it to the irs as remember, they have to do whatever the irs says. Of course after many calls, chase admitted verbally that they made a mistake and the levy should have remained in force. They will not issue us a letter admitting to the mistake. So now we are having a banking advocacy work with us to help us getting our money back. This $16, 000 negative with chase is now going to affect my credit history. There is a lesson to learn. If you have a joint acct with family member and if your own personal acct is at the same bank, make sure the family member is clear of owing any money to any tax officials, or else your funds could be at risk. We now keep just enough money in the bank to pay our monthly expenses and let me tell you lastly, it did not seem to bother them one bit nor were they understanding in the matter.

Loan opened on 08/31/2017 in the amount of $8272.00 under account number [protected]. Loan terms are for 24 months, no interest financing 0% APR.
Minimum Payments due each monthly billing cycle for the promotional period. If such payments are not made, finance charges will be imposed from the purchase date
at the 24.75% APR. After 23 consecutive payments, I send check for the last payment for the total of $281.34 on 08/19/2017. On 09/04/2017 I received new statement
for $281.34 + $39 late fee. I contacted billing department immediately and had been notified by their staff that they didn't receive my last payment. I made
arrangements to pay bill over the internet and payed full amount. 10/09/09 I received new bill stating that my promotional plan canceled and finance charges
accrued(starting from 08/31/07) are my new balance equal to $2040.82. I called them on 10/09/09 trying to explain and dispute charges. They promised to review the
case. On 10/13/09 I received the call from Chase Health and they notify me that my claim is denied and I am responsible for the whole amount of $2040.42 I mentioned
that how convenient for them to lose my last payment and make $2040.42 out of blue. Moreover, when the account was paid in full via internet with the last payment due on 09/29/2017, the account information online stated that the remaining balance due on that account was $0.00. The statement claiming that an additional amount of $2040.42 in finance charges was owed did now get issued until 10/04/2017. Chase Health Advance apparently took 6 days to come up with this fictitious claim of $2040.42 in finance charges. This is at minimum fraudulent activities and entrapment.

On October 12 as I was doing my online banking with Chase I noticed that a $0.00 amount was due. That same evening when verifying interest rates and other account activity, I noticed a $39 late fee on still $0.00 minimun payment due. When I called to inquire how Chase could charge a $39 fee on $0.00 minimun payment due according to my most recent online Chase.com statement they insisted it was 'my duty and responsibility to keep up my payments to avoid late fees.' Again, I explained to them, and also asked them to explain to me, how Chase could charge $39 late fee on $0.00 minimun payment due? They gave me the continuous scripted explanation, and their inability to waive the $39 late fee. When I asked to speak to a Supervisor the representative insisted 'no supervisor was available to take my call, and that I would recieve the same answer.' As I then asked if the department was left to run amuck without Supervision she put me on hold and when returned said 'no supervisor was available.' So, does anyone else know a good mathmatician to explain our government run banks the simple addition and subtraction tables to explain this one?

I have an existing mortgage with Chase and wanted to refinance at the lower rates. Started the process May 11, 2009. Faxed the documents they requested the next day. Didn't hear anything back so on June 11 I called and spoke with Shane R. who was handling my refinance. He said they never received the fax (they had requested them to be sent within 48 hours, why didn't he let me know if they hadn't received them-especially after a month had gone by) So I refaxed everything the next day. Then I hear from a loan processor, Kathleen E., on June 23 saying she is processing my loan and they need some of the documents refaxed. At this point I'm starting to wonder what's going on. I can't get anyone on the phone and they won't return my calls. August 19 I get an email from a Laura T. who says she is assisting with my loan and wants to order the title work. So I send her the information. I keep asking what the hold up is-no one can tell me. Kathleen says she'll tell me when the file comes back from underwriting. Sept. 30-She never does until I call her supervisor-within an hour Kathleen emails me that it has come back from underwriting but she needs more documents faxed and it has to go back to underwriting. Oct. 2 I finally realize this is never going to end or they will jack me around several more months and then probably deny the refinance. So I call one of the supervisors and request to stop the refinance and am told I will be reimbursed $350. I am told to contact Shane, so I do. I call him, he picks up and when I tell him I'm canceling it, he says he's on the phone with another client and will have to call me back! Tonight or maybe tomorrow. Yeah, right. Of course that didn't happen. I emailed I was canceling and wanted my credit card reimbursed $350. This is what he wrote back on Oct. 5:
"I know that you have been extremely patient and I couldn't agree with you more! Your file is back in underwriting for what should be the final time. You are in the last stretch now of your loan, but if you still want to cancel then please confirm once more that is your final decision. Once we cancel, it is irrevocable and we can't get your rate back. If you choose to cancel, you will be credited back $350 to your credit card after your loan is officially cancelled." I emailed him and said cancel and reimburse me. Nothing has happened, so I emailed him again. His reply to me on Oct. 13-"As indicated on our initial call, as well as in recent emails, the $750 is a nonrefundable fee if you withdraw from the application. Chase is not denying you, you are simply withdrawing. Your loan was almost completed. So your credit card of course will not be reimbursed. Hope this clarifies." I wrote back and reminded him that he said in an email I would be reimbursed the $350 and I would be contacting my attorney. And that's not a joke. I haven't heard back from Chase. They are ripping people off! Is there a class action lawsuit for this yet? This is criminal. Do not deal with Chase.

We applied for a home mortgage loan modification, its been 7 months and no word. Knew we may never be able to afford home so we decided to try and sell home to avoid foreclosure. Called Chase and they said we owed 215, 000 on loan so we listed the home. Sold home (2 homes next door have been up for sale for over a year and one was foreclosed on) Title company gets final payoff and we now owe 229, 000, original loan was 217, 000 and have paid on it for over 3 years. Called Chase to find out why the loan is so much and they said it was interest. Asked if they could forgive the interest or some of it so we could close on the house in 2 days and they said NO, thus being transferred several times and 3 hours on the phone. Fanny Mae is the investor and Chase services our loan. The Chase guy named Michael said that Fanny Mae would never forgive interest and that foreclosure was our only choice. I think Chase really wants these homes no matter the cost.
They don't work for their customers, they are lazy, always telling you to call back or transfer you and NEVER getting the loan modification papers even though they were faxed 4 times! (Greenpath on a 3 way call the 2nd time papers were faxed Chase actually admitted to having them and then didn't have them when we called the next week.)

I am a loyal Amazon shopper, so i got its credit cart to collect points with my purchases.
i have been using chase amazon card for 2 years, and last week with mistake i deposited $ 1020 instead of $1120, because i made 2 payments and basically i had miscalculation. But for the last 2 years i always paid my debt in full days ago, sometimes 20 days ago. Anyway in my next statement I saw a finance charge, because they told me, they applied interest to the whole amount rather than 100 bucks..ALthough i paid $1020 ?This rule is just robbery...
Anyway i sent an email to them and then told them i wanted to close my account, because i did not like how they treated to me..
Then they closed it and they told me they forfeited my points..I had almost $75 Amazon cash? Problem they did not tell me they would forfeit my miles if i had to cancel, if they told me of course i would not..
So they basically punished me and also robbed me.
I already had those purchases, and they made commission out of it ..right? How they can forfeit my old points?
STAY AWAY FROM CHASE BANK, THEY WILL USE ANY CHANCE TO ROB YOU.
IT IS SO POOR THAT AMAZON HAS SUCH A PARTNER, BECAUSE AMAZON HAS A GREAT SERVICE, EVEN PRODUCT IS SOMETIMES MORE EXPENSIVE ON AMAZON, I STILL BUY ON THEM, BECAUSE I KNOW THEY WILL ALWAYS HELP ME IF I HAVE ANY PROBLEM WITH MY PURCHASE

I would never finance my home loan with jp morgan chase bank. Before buying my house, I already knew that this bank was big fraud. I felt so comfortable with washington mutual being my home lender. Unfortunately, after its collapse, wamu fell in the worst financial hands: chase's. Since then, I have been experiencing a nightmare. Jp morgan representatives, what ever their rank) are fraud, "cheater", arrogant, ignorant, incompetent and jealous. This is particularly true for the ineffectual customer service people who answer the calls and behave like if they were as brilliant as einstein and as knowledgeable as the library of congress.

Jp morgan chase bank, a minus for the country, does not deserve better than a collective lawsuit. Let's unite to have them act in the interest of the american family.

Chase bank is a very bad citizen taking all possible advantages from the government and tax payers. In turn, this bank, which has become so powerful after taking over Washington Mutual for peanuts, means to put America in a big mess an many Americans on their knees.

I personally have been experiencing a nightmare with this bank. My sisters, brothers and friends are dealing, for their respective home loans, with either Bank of America, Wells Fargo, Wachovia, City Bank or TD. None of them has any reason to complaint as much as I legitimately do about JP Morgan Chase Bank.

In America, the most democratic country ever, Chase Reps. of all levels of authority always refuse to confirm any agreement in writing. ARE WE BOTH IN THE MIDDLE AGE AND UNDER A DICTATORSHIP (Chase's Dictatorship)?

WHAT DO YOU THINK ABOUT A COLLECTIVE LAWSUIT AGAINST CHASE BANK?

BOYCOTT JP MORGAN CHASE!

My chase faurd detector just informed me of 2 charges one oct 5th and oct 6th in small amts. I have no knowledge of these charges I would like more info or have them taken off my credit card.
Marion emery 3 south pearson st. Ward hill ma 01835