Cell Csim card still not working

K
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a verified customer
Verified customer

I had a SIM card registration failed error on my phone last week Wednesday (23rd September). On Thursday I went to the Cell C Shop and did a SIM swap (they said that the SIM card was 'broken' and it cost me R150), the Friday morning Lucky called me and said that the SIM card would be activated during that morning. Friday afternoon I called customer care again saying that the problem still persists, they then cancelled my contract and re-activated it again to see if it does not work. It is now Monday morning and the problem still persists. I went to the Cell C shop again and they called Customer Care. Apparently it is now a network error and I must wait between 24 and 48 hours. I got a reference number: 3636323 and the person's name is Luzanne. Please help me, I need my phone to be working.

Responses

  • Bh
    Bhongo Dlabantu Nov 27, 2013

    Attention to whom it may concern, i Bhongo Dlabantu have a problem i have accidentaly blocked my redbull simcard, and unfortunately ive even lost my puk number but i can still remember my pin number, i was wondering is the noway that i could regain my number ([protected])without me buying a new sim card?

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