Cash Crusaders  -  return policy

I recently bought a doogee cell phone at cash crusaders doringkloof...the sales lady Ellen told me it is a good product and it would meet my requirements but if I'm not happy I can return it within 7 days...well it didn't meet my requirement it actually underperformed. Day 5 I tried returning the product and I'm told I can only return it if it is faulty which was not explained at the time. And because I signed the invoice I'm bound by the conditions stated there. The attitude also sucks. I'm told I would have to sell it back to them at half the price which even ridiculous.

I would understand if I had bought a second hand good but this was brand new.

I want my money back.

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