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Carnival Cruise Lines review: Refund

mark and colleen of US

Oct 23, 2026 3:46 pm UTC

Verified customer

Featured review

Was booked for family cruise on oct 31st and had to cancel for me and my wife due to unforseen medical surgery we have been cruisers since 2018 dr said i cannot travel due to surgery on oct 16th on my back they offered to give us back 154 of our money im very disapionted i would have been happy with even half back on future cruise but because we didnt get the insurance we getn $154 shame on carnival we will no longer make this our yearly family trip not only are we upset our grandkids are heartbroken

Desired outcome: WOULD LIKE ALEAST HALF OUR TRIP BACK IN ON BOARD CREDIT FORN FUTURE OR WILL CONSIDER OTHER CRUISES

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Carnival Cruise Lines phone numbers

1300 385 625

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Australia

+1 (800) 764-7419

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Customer Service

+1 (800) 845-2599

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Online Support Team

+1 (800) 929-6400

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Guest Care

+44 843 374 2272

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43%
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United Kingdom

+64 800 442 095

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100%
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New Zealand

+1 (305) 406-8656

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+1 (800) 819-3902

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Personal Vacation Planner

+1 (305) 599-2600

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Coordinator

+1 (727) 452-4538

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Carnival Cruise Lines emails

BBBInquiries@carnival.com

100%
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Support

Carnival Cruise Lines address

3655 NW 87th Avenue, Miami, Florida, 33178, United States

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Nov 13, 2026
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