CB Airlines and Air Travel Caribbean Airlines Complaints #2-21

Caribbean Airlines Reviews and Complaints

Caribbean Airlines review: Breakfast

Nickatnite of US

Dec 13, 2025 9:32 pm UTC

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My name is Lucille Prince I am 85 years old and I travelled on BW 521 from JFK to POS on Dec 12, 2025. I paid for Coconut Bake and Saltfish for breakfast and I received eggs and sausage. I don't eat eggs because I'm allergic. I paid way in advance for my meal the same time I booked my ticket over1 month in advance. I know there is a manifest on board and I don't understand why the flight crew did not confirm we me my meal. They served me and everybody else the same breakfast. It left me to believe that they held back the Coconut Bake and Saltfish for themselves so it's easier not to ask a question. This is very unprofessional. Caribben Airlines is the only airline I travel with no one else and I'm very disappointed. I'm hoping that this does not occur on my return flight BW 528 POS to JFK on January 2, 2026.

Desired outcome: I would appreciate an apology, response and a refund since I did not eat the breakfast.

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Caribbean Airlines response

Jan 06, 2026 8:41 am UTC

Caribbean Airlines customer support contacts

Phone numbers

+1 (800) 744-2225

+1 (800) 523-5585

Address

Iere House, Golden Grove Road, Piarco, TT

Website

caribbean-airlines.com

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Dear Ms. Prince,

Thank you for bringing this to our attention. We appreciate your feedback and have noted your concerns. Please be assured that our team will reach out to you directly to ensure that your matter is appropriately addressed.

Your Customer Experience Team
Caribbean Airlines Limited

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This complaint has been resolved automatically due to user's inactivity.

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Caribbean Airlines Contacts

Caribbean Airlines phone numbers

+1 (800) 744-2225

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Guyana (International calls)

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Grand Cayman

+1 (833) 522-4762

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Caracas

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Trinidad & Tobago and Suriname

More phone numbers

Caribbean Airlines emails

customer-relations@caribbean-airlines.com

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Confidence score: 100%

Support

Caribbean Airlines address

Iere House, Golden Grove Road, Piarco, Trinidad and Tobago

Caribbean Airlines social media
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Oct 12, 2026
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