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Caribbean Airlines review: Breakfast

Nickatnite of US

Dec 13, 2025 9:32 pm EST

Featured review

My name is Lucille Prince I am 85 years old and I travelled on BW 521 from JFK to POS on Dec 12, 2025. I paid for Coconut Bake and Saltfish for breakfast and I received eggs and sausage. I don't eat eggs because I'm allergic. I paid way in advance for my meal the same time I booked my ticket over1 month in advance. I know there is a manifest on board and I don't understand why the flight crew did not confirm we me my meal. They served me and everybody else the same breakfast. It left me to believe that they held back the Coconut Bake and Saltfish for themselves so it's easier not to ask a question. This is very unprofessional. Caribben Airlines is the only airline I travel with no one else and I'm very disappointed. I'm hoping that this does not occur on my return flight BW 528 POS to JFK on January 2, 2026.

Desired outcome: I would appreciate an apology, response and a refund since I did not eat the breakfast.

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Caribbean Airlines Contacts

Caribbean Airlines phone numbers

+1 (800) 744-2225

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Guyana (International calls)

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Grand Cayman

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Dominica

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Caracas

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Trinidad & Tobago and Suriname

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Caribbean Airlines emails

customer-relations@caribbean-airlines.com

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Caribbean Airlines address

Iere House, Golden Grove Road, Piarco, Trinidad and Tobago

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