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Air Berlin Complaints & Reviews

Air Berlin / flight cancellation

ΙΩ ΤΟΓΕΛΟΥ on Jan 24, 2019

To The company "AIR BERLIN-NIKI" Trikala, Greece, 24-01-2018 A complaint and protest letter As you well know, I myself traveled with my two minor children with your company from the airport of "MACEDONIA" to Nuremberg. My departure from Thessaloniki Airport was June 23, 2017, at about...

Air Berlin / annulation de vol par la compagnie jpqmes

lopes barradas on Dec 29, 2018

Référence JPQMES - 307 580 37 33 Madame Monsieur Par la présente, je vous demande de procéder immédiatement au remboursement du vol référencé annulé par votre compagnie. A défaut, mon avocat vous saisira en responsabilité et dédommagements. Dans l'attente de votre réponse Salutations Angela LOPES BARRADAS [email protected] fr+33651208010

Air Berlin / double payment on one flight. client number 1800756

Nieke89 on Aug 22, 2018

Hello Airberlin, A year ago we travelt with Airberlin from Dusseldorf to Malaga and back. We payed for the tickets twice, we payed at home on the reservation at the computer and at the airport we payed again at the airberlin desk, because they told us something went wrong. At the desk they...

Air Berlin / flight cancelled

Julian Gendov on Dec 6, 2017

My name is Julian Gendov . I have purchased a flight from Fort Meyers to Dusseldorf paying extra for special seat in addition .Flight was 0n 12.09.2017 . All i received was this message : Dear Guest, We regret to inform you that your flight AB7009 from Fort Myers to Düsseldorf on 12 Sep...

Airberlin / cancelling flights 2 days before departure due to bankruptcy with no refunds

Rubyredg13 on Nov 6, 2017

We purchased 2 tickets on 5-27-2017directly from Airberlin but quickly cancelled because they did not offer any sort of travel insurance which I felt more comfortable having, we rebooked Thru CheapOair same flight, time, date, etc... leaving out of LAX, we purchased insurance through...

Air Berlin / air berlin stopped coming to boston mass. and never emailed me so when I went to the airport my flight was canceled and I had no idea

Santos crespo on Oct 21, 2017

I have pictures of my flight information in this complaint. My flight was originally from Boston Massachusetts- Duesseldorf- Barcelona Spain. We booked our flights about 3 months earlier and it was cancelled by Air Berlin and I was never told anything. I was going with my girlfriend to...

Air Berlin / unethical behaviour

Elio Guarisco on Oct 18, 2017

Dear Sir my name is Elio Guarisco. Today 18 October 2017 I took the Air Berlin flight number AB 8733 from Milan LInate to Berlin. The plane was delayed for about two ours. An dthe reason given 'fog' were sheer lies, for there was a crystal clear sky in Berlin. People were stranded at the...

Air Berlin / refund request due to cancellation of our flight due to insolvency

Priscilla Alfonso on Oct 18, 2017

I received an email from Expedia that our flight was cancelled by Air Berlin due to insolvency. I have booked our flights from SFO to Venice, Italy in July, 2017. Our flight will be in a week. There were 4 bookings made and paid a lot of money for this flight. The email said that Air...

Air Berlin / air berlin flight cancellation

zuzaaa on Oct 18, 2017

I would like to complaint for receiving no information about flight cancellation from Berlin to Abu Dhabi (AB7492) as well as the flight back (AB7495) . As this flights were part of bigger reservation we cannot go to our holidays as we cannot reach the final destination. The whole...

Air Berlin / cancellation of my flight

Yulia Kalyuzhny on Oct 17, 2017

I booked my reservation with AIRBERLIN for vacation 3 month in advance. My itinerary was: Oct. 3 JFK to DUS, DUS to MUC, Oct. 15 VCE to DUS, DUS to JFK. On October 2, I day before departure, I got email from Expedia about cancellation of my return flight from DUS to JFK. I did not have...

Air Berlin / cancelled flight ab7249

Jaroslaw on Oct 16, 2017

Flight at 16.10.2017 from NY JFK to Berlin Tegel Ab7249. Our return flight from New York to Berlin is cancelled without given any information. We dont know what to do because noone get us any information. In the airport noone have information and we cant contact with anyone via phone. We...

Air Berlin / no flight replaced or full refund

chanoch on Oct 15, 2017

I have bookt a flight Frome tlv to jfk and bake. My booking refrains number is: 'tgz7fs' on the name 'chanoch henoch hecht'. Before booking I have been promise by a air Berlin agent that in any case of canselaishon I will be put on a new flight with no cost's. My flight bake Frome jfk to...

Air Berlin / my flight was cancelled without notice

Nathalia Lanzellotti on Oct 13, 2017

I booked a flight with Air Berlin from Berlin to Miami, I did only one way and the return flight was due to the 19th of October 2017 and now that I called to check on the status, they are telling me my flight was cancelled. I demand a a relocation on another airline and a compensation for...

Air Berlin / flight to los angeles

Kim DeCelles on Oct 11, 2017

Myself (Kim DeCelles) and my Niece (Juli Fields) where scheduled to fly from Barcelona to Dusseldorf then from Dusseldorf to Los Angeles. After checking in online, I was told at the Barcelona airport Air Berlin counter, that Air Berlin was no longer flying to Los Angeles! They rerouted u...

Air Berlin / no alternative/refund for cancelled flight

cwvanderpol on Oct 10, 2017

Dear sir or madam, I have booked a return flight with four legs, and two legs have been cancelled without financial compensation nor an alternative flight. The following legs have been cancelled 22-10-17: AB 7481 23-10-17: AB 8588 Ticket Number: 7451265883794 I demand either financial compensation or...

Air Berlin / no responses or refund for air berlin cancellation of flight

Melvin Jensen on Oct 9, 2017

Re: Booking Reference MK4AAD On Sept.9, 2017, flight AB7009 was cancelled by Air Berlin due to hurricane Irma out of Ft. Myers to Dusseldorf. As a result of this, our connection to Berlin was also missed as well as the return flights onSept 23. We had reservations with Globus tours for an...

Air Berlin / no reimbursement for canceled flight

Jmdicresce on Oct 6, 2017

I have been having a very difficult time with Air Berlin. They do not have a customer service. Only a form to fill out online. I left Prague in April and had a layover in Berlin and the final destination was Abu Dhabi. The first flight was Air Berlin and the second was Emeritus. The...

Airberlin / cancelled flight from tegel to chicago usa on 10/3/2017

Hannelore Hodson on Oct 5, 2017

My return flight from Stuttgart via Tegel to Chicago on October 3rd, 2017 was cancelled and no provisions were made by AirBerlin to rebook me on another flight or be of any assistance whatsoever. My reservation from Chicago to Stuttgart via Tegel for September 4, 2017 with a return via the...

Air Berlin / unusable tickets

Carina Bergstrand on Oct 4, 2017

We have booked our flights to Orlando via Mr Jet. As you are not going to fly our dates we will get our money back. We have booked December 16 Got-Tegel flightnr.AB8061 Tegel-Miami flightnr.AB7210 Januari 05 Chicago -Berlin flightnr. AB7421 Berlin-Gothenburg.flightnr.AB8062 Carina Bergstrand...

Air Berlin / canceled flight without alternative

Linda Schönwälder on Oct 3, 2017

Dear sir or Madam, The flight from Air Berlin from Berlin to Frankfurt with the flight number AB6577 for October the 30th at 9:30am was canceled. The booking number for the flight is 4835EN. Unfortunately there won´t be any other flight provided to Frankfurt were we need to go because our...