[Resolved] Captain D'sfood/service

C Jul 27, 2019

I was on my way out of town to work and decided to stop and grab food for everyone I had ordered a 10 piece fish family meal and a order of funnel cake sticks. The funnel cake sticks were burnt and instead of getting all fish I had got all chicken it was already to late to phone in since I had come right before the store closed at that time I was out of town so I decided I would contact when I came back upon coming back to town Tanya the manager was rude and refused to help me in any form I have worked in food half my life and I know for a fact that's not how customer service is ecspecialy when I have my receipt as well still I hope to hear news back from u all


  • Updated by Courtney1 · Jul 27, 2019

    The store was located in nicholasville ky

  • Captain D's's response · Jul 31, 2019

    Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to and someone from our management team will reach out to you?

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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