Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks Capital One
Capital One

Capital One review: Credit card

T
Author of the review
6:18 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I purchased chips for WSOP thru my CC with Capital One. Apple is the 3rd party biller. I had a dispute with WSOP (they are in China) and I couldn't find a way to reach them. I purchased a chip package, and between my iphone and them, the package chips and other things included in the package never dowloaded, yet I got charged.I filed a complaint with both Capital One and with Apple. Capital One adjusted off the charge.Once that was adjusted off, I still had an account with WSOP, but they removed all of my rings, bracelets, and chips I had. They took me from a Master Player down to the lowest player. So all of the sudden I am playing and they put me back to the Master level, where once again I purchased chip packages.I played everyday. So, I got in in the morning, but that afternoon I got a message from them that my account had been disabled. You can't get an answer from their email address for WSOP in CHINA. So I turned to Apple and Capital one for help. The bottom line wth Capital one was, that even though I made the purchases to get everything I had, and WSOP took it all away, they WOULD NOT adjust off the charges I made to them, to something they took away from me. Switching to Discover, and Capital One, can sit and spin, and write off 622 in 7 years. I refer people to them all of the time. That is stopping. Friends I have turned onto Capital One, are also going to be going to Discover which has so much more going for it. Bye Capital One. I will never be back. Agents are arguementative, even though my situation is cut and dry, and they are forcing me to pay for the charges for something that was tooken away from me for no reason.

Desired outcome: I want those charges removed

Capital One - Credit card - Photo 1
View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More Capital One reviews & complaints

Capital One - scam and cheating! 43
Capital One - unreasonable account restrictions 38
Capital One - terrible experience 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Capital One - fraud business practices! 138
Capital One - title department lien release 23
Capital One - Denial of credit card
Capital One - harassing calls
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Capital One - false winner of a shoppers sweepstakes 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Capital One - Saving
Capital One - credit card 1
View all Capital One reviews and complaints

  1. Capital One Contacts

  2. Capital One phone numbers
    +1 (800) 481-3239
    Click up if you have successfully reached Capital One by calling +1 (800) 481-3239 phone number 6 6 users reported that they have successfully reached Capital One by calling +1 (800) 481-3239 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 481-3239 phone number 4 4 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 481-3239 phone number
    20%
    Confidence score
    USA and Canada
    +1 (877) 383-4802
    Click up if you have successfully reached Capital One by calling +1 (877) 383-4802 phone number 1 1 users reported that they have successfully reached Capital One by calling +1 (877) 383-4802 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (877) 383-4802 phone number 50 50 users reported that they have UNsuccessfully reached Capital One by calling +1 (877) 383-4802 phone number
    General Customer Service
    +1 (800) 227-4825
    Click up if you have successfully reached Capital One by calling +1 (800) 227-4825 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 227-4825 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 227-4825 phone number 10 10 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 227-4825 phone number
    Credit Card Accounts
    +1 (800) 867-0904
    Click up if you have successfully reached Capital One by calling +1 (800) 867-0904 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 867-0904 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 867-0904 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 867-0904 phone number
    Small Business Banking Products
    +1 (888) 810-4013
    Click up if you have successfully reached Capital One by calling +1 (888) 810-4013 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (888) 810-4013 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (888) 810-4013 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (888) 810-4013 phone number
    Capital One Bank Products
    +1 (800) 289-1992
    Click up if you have successfully reached Capital One by calling +1 (800) 289-1992 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 289-1992 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 289-1992 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 289-1992 phone number
    Capital One 360 Products
    +1 (800) 946-0332
    Click up if you have successfully reached Capital One by calling +1 (800) 946-0332 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 946-0332 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 946-0332 phone number 31 31 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 946-0332 phone number
    Auto Financing
    +1 (877) 464-2151
    Click up if you have successfully reached Capital One by calling +1 (877) 464-2151 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (877) 464-2151 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (877) 464-2151 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (877) 464-2151 phone number
    Home Loans
    +1 (866) 435-6299
    Click up if you have successfully reached Capital One by calling +1 (866) 435-6299 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (866) 435-6299 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (866) 435-6299 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (866) 435-6299 phone number
    Home Equity
    +1 (800) 926-1000
    Click up if you have successfully reached Capital One by calling +1 (800) 926-1000 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 926-1000 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 926-1000 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 926-1000 phone number
    Personal Loan
    +1 (855) 780-5047
    Click up if you have successfully reached Capital One by calling +1 (855) 780-5047 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (855) 780-5047 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (855) 780-5047 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (855) 780-5047 phone number
    Investing Products
    +44 800 952 5267
    Click up if you have successfully reached Capital One by calling +44 800 952 5267 phone number 4 4 users reported that they have successfully reached Capital One by calling +44 800 952 5267 phone number Click down if you have unsuccessfully reached Capital One by calling +44 800 952 5267 phone number 22 22 users reported that they have UNsuccessfully reached Capital One by calling +44 800 952 5267 phone number
    United Kingdom
    +44 344 481 4814
    Click up if you have successfully reached Capital One by calling +44 344 481 4814 phone number 1 1 users reported that they have successfully reached Capital One by calling +44 344 481 4814 phone number Click down if you have unsuccessfully reached Capital One by calling +44 344 481 4814 phone number 25 25 users reported that they have UNsuccessfully reached Capital One by calling +44 344 481 4814 phone number
    United Kingdom
    +1 (800) 304-9102
    Click up if you have successfully reached Capital One by calling +1 (800) 304-9102 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 304-9102 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 304-9102 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 304-9102 phone number
    Capital One Recruiting
    More phone numbers
  3. Capital One emails
  4. Capital One address
    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
  5. Capital One social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 23, 2025
  7. View all Capital One contacts
Capital One Category
Capital One is ranked 6 among 399 companies in the Banks category
#04 Charles Schwab & Co. Charles Schwab & Co. #05 FISGlobal.com / Certegy FISGlobal.com / Certegy #06 Capital One Capital One #07 Deutsche Bank / DB.com Deutsche Bank / DB.com #08 JPMorgan Chase JPMorgan Chase

Most discussed Capital One complaints

Capital one venture x credit card
1
(opinions to this review)
 recent capital one solicitation cases
1
(opinions to this review)
 unfair interest practice
1
(opinions to this review)
Capital One Alternatives
Logix Federal Credit Union 3 reviews Ally Financial 232 reviews Amalgamated Bank 7 reviews Capitec Bank 353 reviews Webster Bank 45 reviews