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Capital One

Capital One review: abandoned property 8

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Author of the review
6:23 am EDT
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I had a 3 year Cd with Green Point SAvings of New Hyde Park that expired in Feb 06'. I received a letter at the time that it would autorenew for 3 years with the new Bank at that time, North Fork. So, it would renew with a new expiration of Feb 2009. Since then this Bank was acquired by CApital One.

I received a letter from CApital One listing this account as "unclaimed property" and that it was going to go to the proprety of NY state. The letter looked very shady, with no real name, or phone number, only a PO Box address in Laurel NY, with a claim i must complete a form and get it notarized or funds would go to the State. Beware of this if you get such a letter. A few weeks later my name appered in an unclaimed listing in the paper . I checked with the bank who claimed my account is fine.. Very strange. If you get such a letter, try calling the customer service number for Capital One which is conveniently left off. [protected]. Also, the NY State unclaimed number is [protected]

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8 comments
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Jan James
Sep 16, 2008 11:29 pm EDT

I am really irritated with ACS Property Recovery & Reporting. My mortgage company was sold to another large mortgage company and I was to have a check reissued. I waited for 2 years being told that it was issued and that it couldn't be reissued and then I have gotten this letter out of the blue but convientely they will not talk to customers calling in even though there is a phone number listed in the letter to call for questions. This is a bunch of crap! I am going to file a complaint with the attorney General in MN tomorrow. I will also try the 1 800 numbers that the last person posted here.

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Shad182
Albrightsville, US
Sep 10, 2014 5:59 pm EDT

I also received a letter from Capitol One stating they were holding $3, 000.00 from a acquired bank I once had and listing a phone number that is a recording. I can't seem to get any answers from them and they never turned it over to the state as required by law. Something smells really bad at Capitol One, , , , What's in your wallet?

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Penny Duncan
US
Jul 29, 2020 1:18 pm EDT

I have received a letter concerning contents of safe deposit box number 744. It was located @ Line and Jordan, Shreveport, LA 71101, but that location has been closed for several years.
I have 60 days to contact Capital One about this, but please let me know who to contact.

Penny Duncan
for Jere Lee Lembka
Pduncan7@aol.com

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Nife
US
Aug 04, 2020 12:12 am EDT

I received a letter from CapitalOne telling me that i have an unclaimed check from 5/11/2017 and i need to fill out an "Acknowledgment Ownership Claim Form" to claim the money otherwise the money will go to the state within 30 days. there is no # to call except the following address to mail the form back to them "Capital One, PO Box 60, St. Cloud, MN [protected]". will have to call Capital One to verify this.

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Elizabeth Schutte
US
Apr 16, 2021 9:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I received a letter from Betty T. Yee, California State, stating that Capital One NA in Richmond Va, was holding a large amt. of money from Capitol One in an Abandoned Property account. Is this just another scam?I don't know what they are talking about.It sounds very suspicious.They state they have not been able to contact me since 2/28/2017.I've been at the same address. phone number etc.. since 1965. Do I respond to this or just assume it's bogus?

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Terry Albright
US
Apr 20, 2021 11:19 pm EDT

[censored] you liars

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Linda Sherwood
US
Dec 26, 2022 6:17 pm EST

I too received a letter from Betty T Yee about unclaimed property from Capitol one and to contact Capital one and gave a number to call. I called and they asked for my social to 'search' their records. Of course I said NO! I gave them the so called account number that was on letter. Didn't find anything but if I gave my social it would help. Of course I said NO!

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Stella Nadiosyan
US
Jan 11, 2023 12:58 pm EST

Hi Linda,

I just did the same thing. Not sure what this is? They did ask for my social as well and I told then I don't feel comfortable giving that info. But supposedly the account number I have here is too long and it's not coming out on their end. Did you figure out if this was a scam?

  1. Capital One Contacts

  2. Capital One phone numbers
    +1 (800) 481-3239
    +1 (800) 481-3239
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    11%
    Confidence score
    USA and Canada
    +1 (877) 383-4802
    +1 (877) 383-4802
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    General Customer Service
    +1 (800) 227-4825
    +1 (800) 227-4825
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    Credit Card Accounts
    +1 (800) 867-0904
    +1 (800) 867-0904
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    Small Business Banking Products
    +1 (888) 810-4013
    +1 (888) 810-4013
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    Capital One Bank Products
    +1 (800) 289-1992
    +1 (800) 289-1992
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    Capital One 360 Products
    +1 (800) 946-0332
    +1 (800) 946-0332
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    Auto Financing
    +1 (877) 464-2151
    +1 (877) 464-2151
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    Home Loans
    +1 (866) 435-6299
    +1 (866) 435-6299
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    Home Equity
    +1 (800) 926-1000
    +1 (800) 926-1000
    Click up if you have successfully reached Capital One by calling +1 (800) 926-1000 phone number 0 0 users reported that they have successfully reached Capital One by calling +1 (800) 926-1000 phone number Click down if you have unsuccessfully reached Capital One by calling +1 (800) 926-1000 phone number 0 0 users reported that they have UNsuccessfully reached Capital One by calling +1 (800) 926-1000 phone number
    Personal Loan
    +1 (855) 780-5047
    +1 (855) 780-5047
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    Investing Products
    +44 800 952 5267
    +44 800 952 5267
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    United Kingdom
    +44 344 481 4814
    +44 344 481 4814
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    United Kingdom
    +1 (800) 304-9102
    +1 (800) 304-9102
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    Capital One Recruiting
    More phone numbers
  3. Capital One emails
  4. Capital One address
    15000 Capital One Dr., Richmond, Virginia, VA23238, United States
  5. Capital One social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 26, 2024