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Camper  -  took advantage of elderly parents

D
Author of the complaint
4:15 am
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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The first week of March my 78 father, with a respirator, purchased a camper from Camping World in Byron, GA. He could barely breathe. He made a comment to the salesperson that he was afraid he would die before the camper was paid. The salesperson said if there was trouble to let him know, and the manager back up the comment. Three days later my Father passed away.

Camping World was one of the first to be notified and we were assured that the manager would try to stop funding on the camper. This was Friday... we later found out that the manager did, in fact, contact the finance company... but asked that they RUSH the funding. Now my mom is stuck with a $674 a month payment with only $1100 coming in from SSI a month. The jerks have done exactly opposite of what they promised and have been real ### about the whole situation.

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Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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3 comments
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L
Mar 04, 2020 4:30 am
Verified customer This comment was posted by a verified customer. Learn more

Shoes returned at the beginning of Feb
Dhl Re: PRG200203761104
CASE NUMBER 927782
SHOES RECIEVED IN BARCELONA
STILL AWAITING REFUND
NO COMMUNICATION FROM CAMPER
DHL blaming camper ...camper ignoring me
Awful customer service
PLEASE REFUND MY £42.50
I have numerous pictures and emails available
I just want my money back. They have the shoes!

R
Dec 14, 2019 2:33 pm

Bought the shoes from Camper, in Lisbon while I was traveling. By chance I've stored there and just bought them. 2 weeks later they were shredded on the sides. Sent them a complain, and nothing, they've simply ignored my worries and lost. Really bad support. A respectful brand should never act like that...

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B
Oct 16, 2018 6:03 am
Verified customer This comment was posted by a verified customer. Learn more

Hi I got Camper Shoes about 9 months ago, and now the sole is falling away, they are spose to be flexible, I can send you photos, they were very expansive, can you please replace them as they are comfortable

Kind Regards
Satpal Panesar
[email protected]

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21 complaints
3 resolved 18 unresolved

Camper contacts

(added by reviewer)
Polígono Industrial s/n, Washington Spain
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