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CB Internet Providers Optimum
Optimum

Optimum review: Greedy greedy greedy

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Author of the review
10:28 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

They charge for just about anything that comes across their imagination. Changing your phone plan? Bam! $30 "service fee" for making the change. Have that mobile plan set up to receive a promo? Call as far in advance as you want of your phone bill's due date, and they'll slam you with "may take 1-2 billing cycles to be applied" and charge FULL PRICE the first couple months before that promotional is applied. This is complete BULL and an obvious scam to get you to unload your wallet for them. Avoid this trash company like the bubonic plauge.

Recommendation: Stay away from this awful, greedy company

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  1. Optimum Contacts

  2. Optimum phone numbers
    +1 (866) 200-7273
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    Customer Service
    +1 (973) 230-6048
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    New Jersey, CS
    +1 (973) 230-2037
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    New Jersey, Sales
    +1 (203) 870-2583
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    Connecticut, CS
    +1 (203) 870-2492
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    Connecticut, Sales
    +1 (631) 393-0637
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    Long Island, CS
    +1 (631) 393-0707
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    100%
    Confidence score
    Long Island, Sales
    +1 (718) 860-3514
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    NY: Bronx / Brooklyn / Westchester, CS
    +1 (718) 975-1140
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    NY: Bronx / Brooklyn / Westchester, Sales
    More phone numbers
  3. Optimum emails
  4. Optimum address
    6 Corporate Center Drive, Melville, New York, 11747, United States
  5. Optimum social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 17, 2025
  7. View all Optimum contacts
Optimum Category
Optimum is ranked 58 among 63 companies in the Internet Providers category
#56 Wifinity Wifinity #57 RiverStreet Networks RiverStreet Networks #58 Optimum Optimum #59 Big River Broadband Big River Broadband #60 Charter.net Charter.net

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Unauthorized charges
1
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 Needless charge
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