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CB Dating Services C-Date I wish to cancel membership
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C-Date review: I wish to cancel membership 6

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4:16 am EDT
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The website informs me that I cannot change my membership (I want to cancel) as my payment hasn't been processed! Looking at my bank statement the payment has clearly been made! I don't wish to use the site, it is full of fake profiles, with scammers looking to lure people away to other sites to take advantage of them. On top of this the profiles are not of local individuals (unless you view the whole of UK as local!). I am abhorred that the website doesn't facilitate cancellation of membership, due to a scandalous and erroneous statement that you payment hasn't been processed! And it doesn't have a contact email option to write to them

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6 comments
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George Cooper1
, US
Oct 05, 2020 12:30 pm EDT

My profile is:
bigcoop
Contact ID: WH5AQF52

You charged me 119.70 WITHOUT my consent. Please cancel any membership you may have set up with immediate affect. I will be contacting the financial conduct authority in order to make them aware of your scam website.

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donald samhere
, US
Oct 03, 2020 11:15 pm EDT

I need need my membership cancelled please.

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Chocofun
, GB
Sep 01, 2019 9:02 am EDT

Tried to cancel my membership but they’ve it very hard to do so I emailed them with no reply, checked my bank statement and £119 has just gone out! Rubbish! I want a refund!

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C-Date
,
Sep 03, 2019 5:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more
Replying to comment of Chocofun

Dear Chocofun, Please contact us at cs @ c-date . com from your registered email address, put https://www.complaintsboard.com in the subject header. We will check your profile as soon as possible. On behalf of the Interdate Customer service Team.

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Lance Morrison
, US
Jul 08, 2019 5:11 pm EDT

Same thing happen to me try to phone got a message in german very insulting

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C-Date
,
Jul 09, 2019 6:14 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Dear Lance Morrison, Please contact us at cs @ c-date . com, put complaintsboard.com in the subject header. On behalf of the Interdate Customer service Team.

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Tibor89
, GB
Nov 26, 2018 1:14 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I had £119.70 taken from my bank on 21st November 2018. This was not authorised.
Just I registered one month was £3 on the website.
I would like to cancel my membership.

Yours Sincerely
Tibor Ori

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Chocofun
, GB
Sep 01, 2019 9:04 am EDT
Replying to comment of Tibor89

Has anything come of your complaint?