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Trader Joe's Complaints & Reviews

Trader Joe's - California, Culver City / frozen mac and cheese

Oct 14, 2018

Last week, I bought a box of frozen mac and cheese. After nuking it in the microwave, I began to eat it and suddenly bit into something hard. Turned out to be a scary, jagged shard of glass. Wth? Wonder if I swallowed other pieces. They better do a recall pronto. This is the second time I've found a UFO in T.J. food. The first time was in their sweet Italian sausage.

Trader Joe's - California, Pasadena / Spoiled Rotten Food

Jul 15, 2012

I have been exclusively shopping at Trader Joe's for over 12 years. Over the past year, however, I have repeatedly had problems with food that is for 3-4 days pre-expiration date (ALL their refrigerated foods are only good for max 4 days from date of purchase), but when I bring the food home if it's not rotten already, it goes bad and is smelly/stinky/rancid/rotten by the next day! I have lost count how often I have had to take salads, veggies, dairy products, and meats back. I even had to take a plant I bought there back the next day because it had plant lice (aphids) and one of the...

Trader Joe's - Washington, Seattle / rude clerks

Feb 15, 2011

Rude customer service. This store has to have the most adversarial clerks I have ever encountered. I was in the store today and got a cup of coffee. Upon realizing I didn't like it, I asked the clerk whether I should throw a cup hot liquid in the trash can (didn't want to create a mess) or give it to him to dump in the sink. Seems simple. He frowned at me and said, "Why are you giving this to me? I can't reuse it." Crazy. Who in their right mind assumes I want him to recyle the coffee. A simple, "Here, let me take care of that for you" or a "Please toss it in the trash" would...

Trader Joe's - Washington, Federal Way / Foreign body in food

Jan 9, 2011

I lost a molar(!) after biting into something in a Trader Joe's Chicen Sausage I had bought the same day. I cracked the tooth and had to have it removed as I didn't have 3500 for an implant. Both Trader Joes and the Villa Roma Sausage company denied my claim as I couldn't produce what broke the tooth. The whole process was painful and humiliating. I now am employed and am going through the lengthy, painful and expensive process of having an implant installed. I haven't shopped at a Trader Joe's since (Dec 2009) and encourage everyone and anyone I know not to patronize them.

Trader Joe's - Maryland, Silver Spring / Harrassd by employee


I have been a loyal customer of Trader Joe's since the birth of my son on January 1, 2000. Since that time I have shopped in the following stores Oceanside, NY, Hewlett, NY, Marleton, NJ. I recently moved to the Metro DC area an immediately looked for a Trader Joe's store. The nearest store to my home is Silver Spring, MD and I went along my weekly shopping routine as I always do. Until today, on Friday December 3, 2010 at about 3PM I was harrassed at the Siver Spring store by an employee and accused of stealing. I returned an item as I often do. Somedays I have a reciept and someday...

Trader Joe's - Washington, Seattle / customer service


I went to the store on 11/23/2010 to buy a kosher turkey. It was the 3rd store I went to since 2 other stores were out of the product. Seattle just had a severe snow storm so I just rush in just for the turkey. When I went to the cash register I wrote a check but for the 1st time the check was declined in the machine that was processing it. The cashier went to a supervisor to figure out the problem and the supervisor tied again but no luck. I then said I had just enough cash but insisted on getting a phone number to call to clear up the problem. The supervisor told me to contact my bank. I...

Trader Joe's / Jumbo white eggs


Trader Joe's offers low prices on "JUMBO" eggs. However, although the price is good, the white jumbo eggs are not jumbo. At best they might be extra large. Should be sold as "MAYBE" Jumbo. Compare these $1.79 dozen white jumbo eggs with the $3.99 Brown Jumbo Eggs, which really are Jumbo. Or even Ralph's $2.99 a dozen jumbo eggs, which really are Jumbo. If it doesn't size don't give the price prize!

Trader Joe's / Fraud


Trader Joe's Compressed Rawhide dog bones made my dog ill. He puked bile 5 or 6 times and had dry heaves after consuming the bones on a several different occasions. He did not have access to any other bones at the time nor have any other changes in his food.