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Consumer Complaints & Reviews in Orem, Utah

NorthStar Alarm Services / northstar alarm security system fail

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jldarling on Aug 19, 2018

During a storm in my hometown on July 21, 2018, we experienced a power outage. For various reasons, I had to break into my house through a window to gain access. Between 8:00-9:00 p.m. CDT I called the Tech Support line to alert them that it was me breaking in and to ask them to notify the...

RC Willey Home Furnishings / samsung dishwasher

El
ellist on Aug 8, 2018

Purchased and paid for installation. Took a couple of weeks to get it installed. It is not my favorite dishwasher. Doesn't clean that great and won't dry completely. Well, 11 months and the LC light comes on. Won't drain. Repair guy came out to fix it and needed to order a part. Came back...

Costco Wholesale Corporation / costco optical service

Ca
CatherinePress on Jun 13, 2018

This evening, I went into Costco Optical in Orem UT to purchase glasses and received the worst customer service I have ever experienced. Kathy in Optical service treated me like a dirt. Very unprofessional, rude, and disrespectful. From her facial appearance to the way she spoke. I don't...

American Land & Leisure / timpanogos campground

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George Blackburn on Jun 13, 2018

Timpanogos Campground, Utah June 03, 2018 I can't believe it cost $25 to camp for a night. For this price one would expect all facilities to be operational and running. The potable water could not be used because the lines are being flushed, the bathrooms are run down and barely operational. What...

Dick's Sporting Goods / bike

Cr
Cris Castaneda on Jun 12, 2018

Hello, Just wanted to share the terrible experience at the store in Orem, UT and my interaction with (Tyler - Sales Lead) I wanted to Return/exchange a Bike that i had purchased less then 24 hours from my interaction with Tyler. Bike was and is in brand new condition, i only took it for ...

Macy’s / jewelry return

Je
Jerry the Honest on May 15, 2018

I bought my wife expensive pearl earrings recently from Macy's. She kindly thanked me but was lukewarm about them. She never used them, wore them etc. she kept them in the original little gift box and Macy's store shopping bag. After a couple of months, my wife decided she didn't want them...

NorthStar Alarm Services / I am moving to a retirement home and they won't cancel my contract

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Rose A Austin on Nov 22, 2017

I am moving to a retirement center because i am 80 years old and need to be where i can get help if i need it and northstar won't let me cancel my contract. My retirement center has sent two different sources explaining me moving there as of today i turned this company into the attorney...

Costco Wholesale Corporation / tire center

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sdean732 on Nov 18, 2017

We dropped our vehicle off for a 4:30 tire replacement appointment and did not receive a call when the service was done. After 2 and a half hours, we walked back to Costco only to find it closed. We waited for 20 minutes in the cold for someone to find our keys and give them back to u...

Costco Wholesale Corporation / kirkland bacon crumbles

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Ellis Nuttall on Oct 17, 2017

We eat Kirkland Bacon Crumbles several times per week and have always loved them, but the two packages we purchased last week had many bits that were principally the rind of the bacon. They were not chewable and we had to have a plate on the side to put them to go in the garbage. Is it going...

1800Contacts / horrible

Mi
Michele on Oct 10, 2017

Thank god they didn't blame me for ordering the wrong item because I really didn't. So they said they would send the new contacts instead of the old ones. Ok, that was great. They said the contacts would arrive by Friday. Friday. Friday evening. Nothing. On Saturday I called them...