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Consumer Complaints & Reviews in Orem, Utah

LetGo / Liliana Navarro/ Apple Watch

Emily Vickers on Jun 21, 2017
I tried to buy an Apple Watch series 2 from them, and they were totally good. Met up, and I bought it. Then I took it to the Apple Store to have it checked out and they told me it was only a series 1. I texted them to meet so we could exchange back and when her husband replied, he was very...

FloryDay / order 26508869659

Sandy Field on Jan 6, 2017
My coat I ordered is way to small I need to return it I need a return label I cant afford to pay shipping again I'm 73 and on a fixed budget please help me to return this coat Thank You Sandy Field 203 South Ridgeview Dr. Orem Utah 84058 USA the coat is 1715116687 black size xl I wa...

Beprepared.com / Horrible scam site!

Annitt55 on Dec 13, 2016
I have ordered a product from Beprepared (also known as Emergency Essentials) two months ago and did not receive anything. It was taking way too long so I contacted their customer service and asked about the status of my order and they said it was on hold! That was about one month after I...

Boostability / Mistreatment of employees and clients

dnt drink the kool aid on Dec 1, 2016
I loved my job, the work I was doing, and the people I was working with; the company as a whole, however, was a BIG joke. (This is all written from a management perspective) Here is why: 1. They underpay their staff significantly. This was brought up on multiple occasions, only to be met with...

Northstar Alarm / Alarm system

Rodrigo Calloni on Oct 14, 2016
On June 2016 I moved to a new house and since them I am calling their customer service line to schedule the move of the system. Nobody from the local installation team ever calls me and I get no system (but I get a bill). I tried to cancel the contract but they want to charge me more than...

Ancestry.com / Trial membership

lollipops on Oct 3, 2016
Signed up for a free 2-week trial membership, which I cancelled one week into the trial. The woman I spoke to on phone last week told me it was already cancelled. She confirmed it was, and assured me nothing further was needed. This morning I discovered Ancestry charged my account for a...

Diamond Wireless / Broken iPhone and refused to replace it

Dave3 on Apr 30, 2016
Terrible service and two horrible experiences at University Mall (Orem, Utah) store! My daughter's iPhone was broken, so we had my wife's old extra iPhone diagnosed and found it was working fine. So my wife and daughter went to Diamond to have the SIM card and data transferred and they...

Lowe's / new water heater installation

S. Keliiliki on Mar 30, 2016
On March 5, 2016, I ordered a new Water heater and installation services from Lowe's via its online site. The site directed me to call the specified number for an install. All went smoothly and the customer service agent, Jess, was very kind. We were informed that the heater would not...

RC Willey Home Furnishings / Leather Protection Warranty Scam

Reviewer30605 on Feb 2, 2016
I bought a leather couch from RC Willey in Orem, Utah. My sales person told me that everything was covered under the warranty as long as it wasn't abused. This includes bodily fluids, rips, tears, stitching, etc. Well, my couch has a couple of small tears. I submitted a claim and heard...

NorthStar Alarm Services / Ignores my requests for service and cancellation letters and continue billings.

Reviewer83400 on Nov 21, 2015
After 68 months of on-time payments during which time the system was mostly disarmed due to malfunction, and numerous ignored request for service, I have sent three cancellations notices and stopped payment. Yet, I continue to receive monthly billings. Desirable resolution would be...
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