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Backcountry.com Complaints & Reviews

Backcountry.com / horrible quality

Si
Dec 07, 2017

Didn't know that this company provided clothes with the worst quality in the world. Looks like the items arrive directly from China. Maybe those people who wrote positive comments were just lucky, but I suspect that they are exceptions. my Prana Leah Skirt - Women's was poorly made and looked...

BackCountry / I'm very disappointed with BackCountry.

El
Jul 12, 2016

Placed an order with BackCountry and was supposed to get it in 2 days but it did not arrive so I decided to wait some few extra days. About a week later I called BackCountry and asked about my order. Their rep tried to assure me that everything was fine and apologized. I decided to give them...

BackCountry / For some reason did not deliver my order

Ch
May 31, 2016

Really loved the merchandise so I ordered some things from www.backcountry.com and paid about $100 in total. They were supposed to deliver my order in two days but my stuff did not arrive and I contacted them to ask what was going on. They said that they had no idea what happened with my...

Backcountry.com / Extremely dishonest company!

Lu
Apr 01, 2016

I've made an order and purchased a jacket from www.backcountry.com. Several days later I received a message stating my jacket was no longer in stock. The I asked for a refund and they promised to give me my money back. Weeks passed and still no money. And the funniest part is that jacket...

Backcountry.com / They did not ship my items when they said they did

Ri
Sep 05, 2012

Good prices, but they did not ship my items when they said they did, and then when I called, they seemed to try to sidestep responsibility and lay the blame at UPS' door. The thing is, UPS never received the package. Now I am out some items I needed for my trip today, and...