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Authorize Customer Service


Authorize.Net LLC

808 E Utah Valley Dr.
American Fork
United States - 84003

Customer Support Phone Numbers

Mon6:00 AM - 5:00 PM
Tue6:00 AM - 5:00 PM
Wed6:00 AM - 5:00 PM
Thu6:00 AM - 5:00 PM
Fri6:00 AM - 5:00 PM

Authorize Complaints & Reviews / merchant account/ billing gateway

CBtlf on Mar 2, 2018

I created an account a month ago. never provided the requested service. I attempted to close my account 4 times but was not successful. withdraws funds from my bank account without providing any service whatsoever. I have never even logged into my account. I have...

Authorize / Avoid

KingGibson on Dec 27, 2017

Bad. Nothing else to say. I didn't even start working with them but was charged anyway. I thought that at first, I would have to activate my profile and only then they would start billing me. But as it turned out, they don't even need any reason for doing that, so be very careful when... / don't use them

Gary Kirkland on Nov 23, 2017

They are very aggressive. They disabled my account because I didn't change the password on time, that's why when I was about to use their service it turned out that it was impossible because all of my money was unavailable. I called them numerous time and I wish it was useful because the line... / do not do business with them

Rachel Thayne on Oct 10, 2017

Be careful before starting using them. They are very sneaky and are glad to cheat you. They have lots of additional and hidden fees, so your total monthly payment may be different from the expected one. They charge you without any notification, without explanations. For something you never... / They continued to take money from me, but the account must be closed

Serec83 on Sep 14, 2014

I was registered on the website After I decided to stop my e-commerce, these ### should close my account, but these jerks didn’t do it. I had no idea that my account was still opened and they continued to take money from me. I noticed it only several days ago and... / and its affiliate companies are horrible

Doolake on Feb 10, 2012 and its affiliate companies are horrible. $99 fee just to see if your 'eligible' for their services. No particular advantage on rates VS paypal when looking at all the fees. Sales/Support is awful, they disconnect you when trying to transfer from one department to another... / They steal from you and their support is a joke

Barulin on May 6, 2011

I cannot believe the nonprofessional behavior of this company. They steal from you and their support is a joke. You write to and no matter what you say, no matter what your issue is--they copy and paste about "how concerned they are and they understand" and tell you...

Authorize / Unethical practices

Si operates with unethical practices. I could not load their product to my website and they started billing me without clear communication. Their website is not user friendly. Their fees are not communicated very well, if they were I would not have been so surprised when a debit... / Stay away from them


This poor excuse of a merchant company “” put a hold on my transactions-deposits because they said I was over my limit. My company takes in over 1 million annually and “” held all my deposits over $1, 300 for 30-days. How am I suppose to...