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Consumer Complaints & Reviews in Katy, Texas, United States

Choice Home Warranty / im attempting to file a claim for my washer,

Ja
Jan 23, 2019

I called on today 1/23/19 to file claim for service to my washer. Received call back from a vendor (ars) that they will be here on 1/28/19. I called back and spoke to belinda about the extended wait time. After speaking with belinda and asking her to call their vendor back she advised that...

99 Cents Only Stores / disrespectful to an employee

Al
Jan 08, 2019

I want to file a complaint on a manager @the store my son works at. I am VERY upset at how my child is treated by the manager, Zara Kahn! The level of professionalism is null & void... She shows none! She has called my son a "[censored]" to another employee, she has called him...

JC Penney Company / staff

Me
Dec 28, 2018

My family was in the Katy store my mother and my self were going to some tops that the sign read buy one get one and we had both had quite a few... each! We had also had ask someone who worked for J.c Pennys and also told us it was buy one get one ! We were at the registers they were not...

Smashburger / extremely greasy and undercooked fries and pickles/poor excuse for "chicken strips"

An
Oct 27, 2018

Location: Store 1225 6645 South Fry Rd #600, Katy TX 77494 Order #19-Oct 27, 2018 6:55 pm Placed our to go order and when we received it, the Large Fries were not cooked at all, but extremely greasy. The "fried" pickles and small fries soaked through the bag with grease before we even got to...

The Vitamin Shoppe / houston

Ih
Oct 14, 2018

10/14/2018 Sunday @ 12.55 pm location Katy at Fry rd and I10 I stop almost everyday to get a couple of energy drink but today there was different people working I guess The lady who helped me greeded me as usual and ask if I am ready to check out so I went to her and she got my phone #...

Taco Bell / steak and egg stacker

Sc
Oct 01, 2018

10/1/18 10:00 am I ordered a steak and egg stacker. When I got home what I had was not what looked like in all of the advertising. I returned to Taco Bell and received the same thing. I expressed I was not satisfied but would take it. It was the second visit the cashier explained it's how...

Cinemark / asked to leave theater

Br
Sep 29, 2018

We had purchased our tickets on [protected] for showing on [protected] for night school at 8:30. The guy has had scanned our confirmation bar code, gave us our physical copy and we went to the theater. My boyfriend has lost the physical copy and about 15 minutes into the movie we were asked to...

The Embassy of Bangladesh in Washington, DC / embassy of bangladesh in usa.

La
Sep 29, 2018

I am a petitioner for my parents. Since back in [protected] my parents worked in Bangladesh, we need PCC from this country. As I was told by NVC and immigration services of America, I contacted the embassy of Bangladesh in Washington. And my request was rejected, without any explanation. I...

Forever 21 Store #775 / inappropriate employment practices and job discrimination

Lr
Sep 20, 2018

My son has been an employee of the company since June 2018. This is his very first job and he was really looking forward to this. Since week one he has had one issue after another. The first Saturday that he worked a manager got mad at him for following the directives of another manager on...

Lotus Leggings / subscription

Jo
Sep 17, 2018

I see so many posting about wanting their money back and their membership not being canceled. In my situation I am very upset that I subscribed and received my leggings for two months which I fell in love with but now I've been waiting to receive my 3rd legging for this month and nothing!...

Autonation / truck purchase

Sh
Sep 04, 2018

I paid money down on a truck from the Katy TX lot. The Memphis Tn lot flew an employee to Texas to drive my truck to Memphis for me to pick it up on Sunday the 2nd of September, 2018. When the transporter got there they couldnt find my truck. When they asked another employee, they were...

CenterPoint Energy / centerpoint vehicle

Ka
Sep 04, 2018

Today Sep 4th, 2018 at 2015 Pinecreek Pass Lane, the attachment pictures shown. CenterPoint Tech Service sent out for 2014 Pinecreek Pass Lane service(across the street of 2015). The Technician park the truck right a the cub that block the trash can pickup for 2015, I am the owner of the...

Toyota Motor Corporation / deceptive sale on brand new cars>

Ef
Aug 28, 2018

Dias antes de la fecha de compra del vehiculo Toyota Yaris IA 2017 vin#3MYDLBYV2HY152689 inicie una busqueda del vehiculo que se acomodara a mis necesidades. Toyota ha sido para mi una marca de prestigio calidad y durabilidad asi como mi experiencia personal de usar Toyota desde el año 1981...

The Goodyear Tire & Rubber Company / tires price match policy

Sa
Aug 13, 2018

I have 2015 Toyota Corolla and currently, I have Goodyear Eagle RSA 205/55R16 tires, when I went to that location they give me the price of $81.00 and I agreed upon it, but then he said it is not going to be RSA it is AS and I said ok. When I send my daughter to get it done they install...

Conns / worst customer service

Ka
Aug 12, 2018

I purchased three appliances from Conn's consumer appliance store in Katy, TX to be delivered to my home on Saturday 11th 2018 between 10am-1pm the delivery guys were a no show. They have the worst customer service department I have ever seen. They lied and said the delivery guys would be...

Capital One Financial Corporation / customer service at a particular branch

Ol
Aug 06, 2018

I have two credit accounts with you, my payments are due so I went in you Westhiemer Branch in Katy Texas today to open a checking account so that I had better access to paying my bills with you while traveling. I was the only person in the bank and yet I still waited over 30 minutes for...

AutoNation Ford Katy Texas / truck we were buying for our teen

Pa
Jul 27, 2018

So we test drove a truck that was listed for sale on July 25, 2018. We loved the truck had our teen drive up to look at and drive the truck and he loved it but this truck had not been certified yet and should not have been listed at all your company had not even posted photos yet we...

Auto Nation Ford Katy, Texas / customer service/sales

As
Jul 23, 2018

I was interested in purchasing a vehicle from this dealership. I had been looking at multiple different dealerships around the Houston, TX area and finally found the car that I wanted at this dealership. I went through providing all of the financial info, credit screening and trade value...

Costco Wholesale Corporation / organic cacao powder

Al
Jul 21, 2018

I have purchased a Volupta cacao powder at local Costco store and checked the label for ingridients. The cacao power was listed as the only ingredient. We have used half of the package as my wife noticed on the bottom of package a statement about a chemical contained in the powder that can...

Fitness 19 / over charge for membership

Ta
Jul 20, 2018

Tim Michael and Taylor has been harassing me actually since Dec of 2017 but I agreed to a special then they overcharged me and then promised to refund me the money and never did. then they again began contacting me. I have asked numerous time by messages to stop contacting me and they...

Chase Bank / JPMorgan Chase Bank / return of certified copy of a business check into my personal checking account for redeposit into my business account

El
Jul 20, 2018

Error made ATM deposit Business payroll ck to personal ck acct both at Chase the Pin # access is the same. Deposit was Friday night, went to same branch 7/14/18 was given a reference # for UPS tracking that didn't work 5-days later nothing received back via UPS, my PO Box or Hm address, told it is being resent I must wait on $2660-customer>20 years

Autonation / lost all power to 2008 ford edge

An
Jul 17, 2018

I took my vehicle to Autonation Ford Katy for loss of power to the vehicle. I was told it was the alternator and it would be $1157.00 to repair the alternator. I refused to pay that for the alternator, then I was told I had to pay a service fee of $110.00 just for them to look at a vehicle...

Motel 6 Katy,TX / check in

Ta
Jul 13, 2018

I made reservations online and sent request for early check in as i am disabled and had pets. When i called to make sure we could check in early, i was there were no rooms available and that it would be about 2 hours til one was. The reservation was for 1 queen smoking. 2 1/2 hours later...

Ritz Crackers / original ritz crackers 8 fresh stacks

Ar
Jul 10, 2018

I love Ritz Crackers. However, for the last several months, several of the stacks contained crackers with very little salt on them. One stack will have the right amount of salt, then the next stack from the same box won't have hardly any salt. If I wanted reduced salt Ritz, I would have...

H-E-B / HEB Grocery Company / shop walmart

Ja
Jun 30, 2018

Tried to renew my vehicle license at HEB, as I have done for 15 years and clerk told me write the check out to HEB. Only after I had written the check and handed the clerk my driver's license did they inform me that if my driver's license did not scan they could not accept my check. I...

Cinemark / service and food

Vi
Jun 27, 2018

Waited in line more than 5 minutos (cinemark by katy mills) cause the lady in front of me forgot her debit card and left to get it I asked the employee how much longer I have to wait and she did dont know cause the lady went to get her card... her food and drinks were ready just waiting...

Bank Of America Corporation / international wire transfer

Ba
Jun 22, 2018

i did international wire transfer of $1200 from my account of Cellular Gallery at bank of america 1622 S Mason Rd, Katy, TX 77450 on may 17 2018 to my account in Mumbai India my branch in India has been delinked of Forex all of a sudden and my wire transfer was rejected but Bank of...

Toyota of Katy / horrible customer service

El
Jun 15, 2018

Terrible, service!!! Linda estrada (concierge customer care true appointment specialist). Not sure if she had any formal training in customer service. After waiting over 2 hours my loaner, that was scheduled 4 days ago. Linda estrada, had no idea what customer service is about…… Was very...

Home Depot / unacceptable business practice

Fl
Jun 13, 2018

I ordered an LG side by side refrigerator from Home Depot on Friday June 8 and paid for it with my credit card. After the transaction was complete, it gave a list of things to do to prepare for delivery. One of them was to measure to make sure the fridge would fit the space. I thought all...

Ashton Woods Homes / the whole house is crap

Ho
Jun 04, 2018

i brought this for a little over 2 years and the house has been falling apart since day one.the inside walls r falling apart like edges, ceiling, and floors.now the outside of the house is all messed up. my brick is cracking from top to bottom and they say that they will fix it as a...

Autonation / autonation katy service department - inept management

Mc
Jun 01, 2018

By far the worst service I have ever received in my life. Not an exaggeration, not just referring to vehicle related customer service... The absolute worst service imaginable. The service center manager literally told me he did not care about my truck repairs and has the most condescending...

American Automobile Association / AAA.com / towing

Sa
May 29, 2018

I called to get my spare tire installed on my Nissan Titan, I let the dispatcher know I didn't have the bar to lower the spare tire from underneath, she said that it was fine and that the drivers had them. The Driver shows up an hours after the call was placed and told me that he didn't...

Autonation / vehicle protection plan

Ma
May 26, 2018

We bought a F-150 with 43, 927 miles on it. We purchased a vehicle protection plan for an additional 100, 000 miles. The plan should end when the truck has 143, 927 miles on it. This is what auto nation told us at the date of purchase. The problem is when the contract came in the mail, the...

Pizza Hut / product and service

An
May 23, 2018

The last time I ordered from my location (1930 Fry Rd, Katy Texas 77449) I had a hair on one of my pizzas. I called and spoke with a manager and he gave me a $15 credit. I used that credit today but when I showed up my order wasn't ready. When the lady hands it to me I let her know it'...

Wingstop Restaurants / the general manager at the katy freeway and greenhouse location.

Ra
Apr 29, 2018

I got hired by wingstop and only work for one day. I waited 2 weeks for a schedule from the general manager because I wasn't in the system yet. I called and texted the general manager and then I called the store multiple times. When I called the store an employee said to wait for him to...

Driver / language

Ve
Apr 23, 2018

The UPS driver in my neighborhood, Oak Park Trails, in Katy, TX, ran a stop sign without slowing down and so I told him as he was driving that there was a stop sign there & he decided to yell at me "[censored] stop signs." After that, he ran the next one. He is a white guy, brown hair...

Kwik Kar / oil change/glove compartment

Al
Apr 10, 2018

I would like to complain about the service. Yesterday I went in for an oil change get which was way more expensive than your sign that said $20. They also changed my air filter. Today I realized my glove compartment box did not close completely and was off track, as well as some of the...

General Motors Product / 2013 chevy silverado

Ch
Apr 04, 2018

I have a 2013 Silverado with a crack in the dash panel at the corner of the passengers side airbag. I am concerned that this crack could cause a severe injury or fatal injury to the passenger if the airbag deploys and the jagged plastic from the cracked dash becomes a projectile. Into the...

Pizza Hut / pizza hut 2721 fm 1463, suite 110, katy tx 77494

Am
Feb 09, 2018

I would like to bring to your notice that I ordered with Pizza Hut 2721 FM 1463, Suite 110, Katy TX 77494 location for my New Years Eve party. They not only did not deliver, but the manager was rude. They said I could get store credit as they were too busy. I agreed. I called later for a...

Autonation / unethical behavior

Bc
Feb 06, 2018

Where to begin. Your sales man Eric Serrano dropped the ball on ensuring my CPO 2016 Fusion Energi was ready for delivery. In fact, I drove all the way from College Station to pick up my car only to find out in a text that he wouldn't be at the dealership and to ask for his cousin. Really? I...